Grandstream Networks GXW40XX User Manual
Analog ip gateway 4, 8 or 24 fxs ports
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- User manual (59 pages) ,
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Summary of Contents for Grandstream Networks GXW40XX
- Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW40XX 4, 8 or 24 FXS Ports GXW40XX User Manual www.grandstream.com Firmware Version 1.0.4.2 support@grandstream.com...
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Page 2: Table Of Contents
GXW40XX User Manual WELCOME..............................4 GXW40XX O ......................4 ATEWAY VERVIEW ..........................4 AFETY OMPLIANCE ............................... 4 ARRANTY CONNECT YOUR GXW40XX GATEWAY ....................5 .............................. 5 QUIPMENT ACKAGING GXW40XX ............................5 ONNECT THE 1: D GXW4004-8 GXW4024 B ................5 IGURE... - Page 3 Table 2: Definitions of the GXW Display Panel ......................7 Table 3: GXW40XX Software Features ........................8 Table 4: Hardware Specification of GXW40XX series gateways ................10 Table 5: Definitions of the GXW Voice Prompts ....................... 11 Table 6: Call Features Table (Star Code) ........................17 Table 7: Basic Settings ...............................
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Page 4: Welcome
VoIP solution for the small – medium business or enterprise. Gateway GXW40XX Overview The new GXW40XX series has a compact and quiet design (no fans) and offers superb audio quality, rich feature functionality, strong security protection, and good manageability. It is auto-configurable, remotely manageable and scalable. -
Page 5: Connect Your Gxw40Xx Gateway
12V universal power adapter GXW40XX ONNECT THE Follow these four (4) steps to connect your GXW40XX gateway to the Internet and access the unit’s configuration pages. 1. Connect standard touch-tone analog phones to the FXS ports. 2. Insert an RJ45 Ethernet cable into the WAN port of GXW400X and connect the other end to an uplink port (a router or a modem, etc.) Note: If the gateway is used in router mode, connect a PC... -
Page 6: Figure 2: Diagram Of Gxw4004-8 And Gxw4024 Display Panel
PSTN line connected to this port. FXS1 – FXS24 FXS port to be connected to analog phones / fax machines. Once the GXW40xx is turned on and configured, the front display panel indicates the status of the unit. 2: D GXW4004-8... -
Page 7: Table 2: Definitions Of The Gxw Display Panel
SIP Server. Slow blinking of READY LED indicates that device has not registered with any SIP Service provider. Grandstream Networks, Inc. GXW40XX User Manual Page 7 of 38 Firmware 1.0.4.2 Last Updated: 06/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846... -
Page 8: Gxw40Xx Features
Comprehensive Dial Plan support for Outgoing calls. • G.168 Echo Cancellation • Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) • Supports PSTN/PBX analog telephone sets or analog trunks 3: GXW40XX S ABLE OFTWARE EATURES GXW4004 GXW4008 GXW4024 Telephone Interfaces... - Page 9 Polarity Reversal / Wink EN55022/EN55024 EN55022/EN55024 EN55022/EN55024 FCC part15 Class B FCC part15 Class B FCC part15 Class B Grandstream Networks, Inc. GXW40XX User Manual Page 9 of 38 Firmware 1.0.4.2 Last Updated: 06/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Page 10: Hardware Specification
Humidity (non- (non- 10% - 90% (non-condensing) condensing) condensing) Safety Compliance FCC, CE FCC, CE FCC, CE, C-Tick Grandstream Networks, Inc. GXW40XX User Manual Page 10 of 38 Firmware 1.0.4.2 Last Updated: 06/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846... -
Page 11: Basic Operations
PERATIONS GXW V NDERSTANDING OICE ROMPTS GXW40XX has a built-in voice prompt menu for simple device configuration. To enter the voice prompt menu, press *** on the standard analog phone connected to any FXS port. 5: D GXW V ABLE... -
Page 12: Placing A Phone Call
1. Both GXW40XX and other VoIP Device, have public IP addresses, or 2. Both GXW40XX and other VoIP Device are on the same LAN using private IP addresses, or 3. Both GXW40XX and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). -
Page 13: Call Hold
Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone. Grandstream Networks, Inc. GXW40XX User Manual Page 13 of 38 Firmware 1.0.4.2 Last Updated: 06/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846... -
Page 14: 3-Way Conferencing
4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B. NOTE: When Attended Transfer fails and A hangs up, the GXW40XX will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B. -
Page 15: Inter - Port Calling
At the same manner the user connected to port 4 can reach the user connected to port 8 by dialing *** and 78. Grandstream Networks, Inc. GXW40XX User Manual Page 15 of 38 Firmware 1.0.4.2 Last Updated: 06/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846... -
Page 16: Pstn Pass Through /Life Line
ENDING AND ECEIVING GXW40XX supports fax in two modes: 1) T.38 (Fax over IP) and 2) Fax Pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting T.38 as fax mode (default). If the service provider does not support T.38, pass-through mode may be used. -
Page 17: Call Features
EATURES GXW40XX supports the traditional telephony features available in a PBX as well as additional advanced telephony features. 6: C ABLE EATURES ABLE Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726- r40), *027201 (iLBC) Disable LEC (pe call) Dial “*03”... -
Page 18: Configuration Guide
Select voice menu option 01 to enable GXW40XX to use DHCP. STATIC IP M Select voice menu option 01 to enable GXW40XX to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. -
Page 19: Important Settings
You can enable set priority of DTMF methods according to your preference, from Priority 1 to 3. This setting should be based on your server DTMF setting. Grandstream Networks, Inc. GXW40XX User Manual Page 19 of 38 Firmware 1.0.4.2 Last Updated: 06/2011... -
Page 20: Preferred Vocoder (Codec)
Preferred VOCODER (Codec) The GXW40XX supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) • G729 A/B/E • G723 • G726 (16/24/32/40) • iLBC • AAL2 (all G726) EFINITIONS This section will describe the options in the Web configuration user interface. - Page 21 Note: This option is not present on GXW4024 Enable UPnP support If set to “Yes”, the GXW40XX would act as an UPnP gateway for your UPnP enable applications. UPnP - Universal Plug n Play Note: This option is not present on GXW4024 Grandstream Networks, Inc.
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Page 22: Table 8: Status Page
Reply to ICMP on WAN port If set to “Yes”, the GXW40XX will respond to the PING. Default is No. “Yes” setting may make the gateway vulnerable to a Denial of Service attack. Note: This option is not present on GXW4024 WAN side HTTP/Telnet If set to “Yes”, user can access the configuration page through the WAN port,... -
Page 23: Table 9: Advanced Settings
PPPoE Link Up Shows whether the PPPoE connection is running if connected to DSL modem. Shows type of NAT the GXW40XX is connected to via its WAN port. It is based on STUN protocol. Port Status Displays relevant information regarding the individual FXS ports. Example:... - Page 24 Via HTTP or HTTPS Server The URL for the HTTP server used for firmware upgrade and configuration via HTTP. Note: If Auto Upgrade is set to No, GXW40XX will only do HTTP download once at boot up. Firmware Server Path IP address or domain name of firmware server.
- Page 25 For firmware encryption. It should be 32-digit in Hexadecimal Representation. End user should keep it blank. SSL Certificate The GXW40XX series supports SIP over TLS. It has built-in private key and SSL certificate. The user specified SSL certificate used for SIP over TLS is in X.509 format.
- Page 26 The IP address or URL of System log server. The server collects system log information from the device. Syslog Level Select the GXW40XX to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events:...
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Page 27: Table 10: Fxs Ports Settings
SIP service subscriber’s Authenticate ID used for authentication. Can be identical to or different from SIP User ID. Password SIP service subscriber’s account password for GXW40XX to register to (SIP) servers of ITSP. Name Any name to identify this specific user. - Page 28 Map to FXO Port# This is used only when peering with a Grandstream GXW410x. Default is 1, Supported values are 1-8, meaning line 1 to line 8 of the GXW410x device where the port will be mapped to.
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Page 29: Table 11: Profile Settings
IP address and port in all of its SIP and SDP messages. If the NAT Traversal field is set to “Yes” with no specified STUN server, the GXW40XX will periodically (every 20 seconds) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole”... - Page 30 Local SIP port Defines the local SIP port the GXW40XX will listen and transmit. The default value for Profile 1 is 5060 and 6060 for Profile 2. Local RTP Port Defines the local RTP-RTCP port pair the GXW40XX will listen and transmit. It is the base RTP port for channel 0.
- Page 31 Visual message indicator is a special on-hook caller ID type message that enables and disables the message waiting light on certain phones. GXW40XX has this feature enabled by default. However, certain phones (rare) that do not support it may mistakenly treat this CID signal as an incoming call.
- Page 32 In this case * should be predefined inside { [x*]+ }. dial plan feature and the Dial Plan will be: Grandstream Networks, Inc. GXW40XX User Manual Page 32 of 38 Firmware 1.0.4.2 Last Updated: 06/2011...
- Page 33 INVITE. Preferred Vocoder The GXW40XX supports up to 5 different Vocoder types including G.711 A-/U-law, G.726 (Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E and iLBC. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message.
- Page 34 Default is No. If set to “Yes”, polarity will be reversed upon call establishment and termination. Loop Current Set to Yes if the traditional PBX you are using with GXW40XX uses this method for Disconnect signaling call termination. Default is No.
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Page 35: Saving The Configuration Changes
ERVER Grandstream GXW40XX can be automatically configured from a central provisioning system. When GXW40XX boots up, it will send TFTP or HTTP request to download configuration file, “cfg000b82xxxxxx” or “cfg000b82xxxxxx.xml”, where “000b82xxxxxx” is the LAN MAC address of the GXW40XX. It will first request “cfg000b82xxxxxx” then “cfg000b82xxxxxx.xml”... -
Page 36: Software Upgrade
Instructions for local firmware upgrade: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the GXW40XX device in the same LAN segment. Grandstream Networks, Inc. -
Page 37: Configuration File Download
ONFIGURATION OWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. -
Page 38: Restore Factory Default Setting
1. Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. 2. Please be aware by default the GXW40XX WAN side HTTP access is disabled. After a factory reset, the device’s web configuration page can be accessed only from its LAN port.