Error Messages - Dell LATITUDE D630 PP24L User Manual

Click the Modems tab.
4
Click the COM port for your modem.
5
Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the
6
modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
NSURE THAT YOU ARE CONNECTED TO THE
provider. With the Outlook Express e-mail program open, click File. If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the Internet. For help,
contact your Internet service provider.
S
CAN THE COMPUTER FOR SPYWARE
receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For
more information, go to support.dell.com and search for the keyword spyware.

Error Messages

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163) as you complete these
checks.
CAUTION:
Product Information Guide
If the message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
A
UXILIARY DEVICE FAILURE
mouse, check the cable connection. Enable the Pointing Device option in the system setup
program. If the problem persists, contact Dell (see "Obtaining Assistance" on page 159).
B
AD COMMAND OR FILE NAME
proper place, and used the correct pathname.
C
ACHE DISABLED DUE TO FAILURE
Dell (see "Obtaining Assistance" on page 159).
CD
DRIVE CONTROLLER FAILURE
"Dell Support Utility" on page 86).
The hard drive cannot read the data (see "Dell Support Utility" on page 86).
D —
ATA ERROR
D
ECREASING AVAILABLE MEMORY
Reinstall the memory modules and, if necessary, replace them (see "Memory Problems" on
page 97).
D C:
ISK FAILED INITIALIZATION
Diagnostics (see "Dell Diagnostics" on page 83).
90
Troubleshooting
I
NTERNET
If you are experiencing slow computer performance, you frequently
—
Before you begin any of the procedures in this section, follow the safety instructions in the
.
The touch pad, track stick, or external mouse may be faulty. For an external
—
Ensure that you have spelled the command correctly, put spaces in the
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The primary cache internal to the microprocessor has failed. Contact
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The CD drive does not respond to commands from the computer (see
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One or more memory modules may be faulty or improperly seated.
—
The hard drive failed initialization. Run the hard drive tests in the Dell
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Ensure that you have subscribed to an Internet
—