If Your Computer Is Lost Or Stolen - Dell LATITUDE D630 PP24L User Manual

NOTE:
Computer tracking software may not be available in certain countries.
NOTE:
If you have computer tracking software and your computer is lost or stolen, you must contact the
company that provides the tracking service to report the missing computer.

If Your Computer Is Lost or Stolen

• Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag
in your description of the computer. Ask that a case number be assigned and write down the
number, along with the name, address, and phone number of the law enforcement agency. If
possible, obtain the name of the investigating officer.
NOTE:
If you know where the computer was lost or stolen, call a law enforcement agency in that area. If
you do not know, call a law enforcement agency where you live.
• If the computer belongs to a company, notify the security office of the company.
• Contact Dell customer service to report the missing computer. Provide the computer Service
Tag, the case number, and the name, address, and phone number of the law enforcement
agency to which you reported the missing computer. If possible, give the name of the
investigating officer.
The Dell customer service representative will log your report under the computer Service Tag and
record the computer as missing or stolen. If someone calls Dell for technical assistance and gives
your Service Tag, the computer is identified automatically as missing or stolen. The representative
will attempt to get the phone number and address of the caller. Dell will then contact the law
enforcement agency to which you reported of the missing computer.
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Securing Your Computer