System Diagnostic Lights; Diagnostic Error Messages - Dell Vostro 3881 Service Manual

System diagnostic lights

Power-supply diagnostics light
Indicates the power-supply state.
Hard-drive activity light
Turns on when the computer reads from or writes to the hard drive.
Table 6. Diagnostic-light codes
Diagnostic light codes
(Amber, white)
1,2
2,1
2,2
2,3
2,4
2,5
2,6
3,1
3,2
3,3
3,4
3,5
3,6
3,7
4,2

Diagnostic error messages

Table 7. Diagnostic error messages
Error messages
AUXILIARY DEVICE FAILURE
BAD COMMAND OR FILE NAME
68 Troubleshooting
Problem description
Unrecoverable SPI Flash Failure
CPU failure
System board failure, corrupt BIOS, ROM
error
No memory/RAM detected
Memory/RAM failure
Invalid Memory installed
System board error, chipset error, clock
failure, gate A20 failure, super I/O failure,
keyboard controller failure
CMOS battery failure
PCIe or video card/chip failure
BIOS recovery image not found
BIOS recovery image found but invalid
Power Rail Failure
Paid SPI volume error
Intel ME (Management Engine) error
CPU power cable connection issue
Recommended solutions
Run the Intel CPU diagnostics tools. If problem
persists, replace the system board.
Flash latest BIOS version. If problem persists, replace
the system board.
Confirm that the memory module is installed properly.
If problem persists, replace the memory module.
Reset the memory module. If problem persists, replace
the memory module.
Reset the memory module. If problem persists, replace
the memory module.
Flash latest BIOS version. If problem persists, replace
the system board.
Reset the CMOS battery connection. If problem
persists, replace the RTS battery.
Replace the system board.
Flash latest BIOS version. If problem persists, replace
the system board.
Flash latest BIOS version. If problem persists, replace
the system board.
EC ran into power sequencing failure. If problem
persists, replace the system board.
Flash corruption detected by system BIOS. If problem
persists, replace the system board.
Timeout waiting on Management Engine to reply to
HECI message. If problem persists, replace the system
board
Description
The touchpad or external mouse may be faulty. For an
external mouse, check the cable connection. Enable the
Pointing Device option in the System Setup program.
Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct path name.