Detection Of Non-Genuine Supplies - Lexmark MS310 Manual

Lexmark MS31x/41x/510/610 & MX310/410/51x/61x Product Study Guide

Detection of Non-Genuine Supplies

When the printer senses that the Imaging Unit, Toner Cartridge or Fuser is not a genuine Lexmark part,
the printer will post this error message:
Non-Lexmark [supply], see User's Guide
In this case, the control panel will instruct the User to refer to the Troubleshooting Section of the User's
Guide for instructions on how to proceed.
The User's Guide documents warnings about using non-genuine supplies. If the customer wishes to
accept the risks of non-genuine supply they may document this acceptance by pressing the "OK" and "X"
keys simultaneously for 15 seconds. In response, the printer will continue and mark a flag in NVRAM that
the customer acceptance has occurred. In addition the bottom of the Device Statistics page will denote
that the customer has accepted the non-genuine supply.
The following is the message that will appear on the Device Statistics page:
If the customer accepts the risks of using non-genuine supplies or parts, errors posted by exposed
supplies/devices will include an "N" at the end of the error number string.
Example: "Cyan imaging unit near end of life 84.21N" or "Paper Jam 200.13N"
The customer may decide not to accept the risks associated with using non-genuine Lexmark supplies or
parts. This is done by not pressing the special key sequence as described above in the User's Guide;
instead, the customer must remove the non-genuine Lexmark supply or part and replace it with a genuine
Lexmark supply or part.
For Training Purposes Only
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Rev 1.3
4/21/2014