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Fujitsu Primergy N800 Manual

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PRIMERGY
PRIMERGY N800
Server System
Xenia Fierley
Fujitsu Siemens Computers GmbH Primergy
81730 München
e-mail: email:manuals@fujitsu-siemens.com
Tel.: (089) 61001-157
Fax: 0 700 / 372 00000
U41244-J-Z156-1-76
Sprachen: En
Edition July 2001

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Summary of Contents for Fujitsu Primergy N800

  • Page 1 PRIMERGY PRIMERGY N800 Server System Xenia Fierley Fujitsu Siemens Computers GmbH Primergy 81730 München e-mail: email:manuals@fujitsu-siemens.com Tel.: (089) 61001-157 Fax: 0 700 / 372 00000 U41244-J-Z156-1-76 Sprachen: En Edition July 2001...

  • Page 2: Copyright And Trademarks

    There you will also find the addresses of the relevant User Documentation Department Copyright and Trademarks Copyright © 2001 Fujitsu Siemens Computers GmbH. All rights reserved. Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers.
  • Page 3 Introduction Important notes Installing the server Preparation for use and operation Configuration software and utilities Property and data protection Troubleshooting and tips System expansions SCSI configurations Reference section and index...

  • Page 5: Table Of Contents

    Contents Introduction ......1 Features ......2 Target group .
  • Page 6 Contents Configuring the server and components ... . . 38 4.4.1 Changing the switch settings ....39 Cleaning the server .
  • Page 7 Contents No screen display or display drifts ....77 No mouse pointer displayed on the screen ... 77 Floppy disk cannot be read/written .

  • Page 9: Introduction

    PRIMERGY N800 server systems offer a high level of data security and avail- ability through highly developed hardware and software components. These...

  • Page 10: Features

    Features Introduction Features Processors and Memory The server can accommodate up to eight Intel Pentium III Xeon™processors with a clock frequency of 700 MHz or 900 MHz. 1 MB and 2 MB second level cache are available. The 700 MHz or 900 MHz processors are mounted on „Palmetto mezzanine“ carrier boards.
  • Page 11 Introduction Features Power supply The server is equipped with three power supplies. This ensures a power supply redundancy. If a defect occurs in one unit, the other units ensures unimpaired further operation. The defective power supply unit can be replaced during operation (hot-plug power supply).
  • Page 12 Features Introduction Server management Server management is implemented with the aid of the supplied ServerView software and PDA (Prefailure Detection and Analyzing) technology from Siemens. The PDA analyzes and monitors all components relevant to system reliability, thus enabling early detection of overload situations and appropriate counter-measures.

  • Page 13: Target Group

    Introduction Target group Service and Support The PRIMERGY N800 is service-friendly and modular (compute node housing), thus enabling quick and simple maintenance. With the optional Remote Test and Diagnosis System RemoteView, long-distance maintenance and service (remote) can also be performed.

  • Page 14: Summary Of Contents

    Summary of contents Introduction Summary of contents This manual describes the PRIMERGY N800, its installation and configuration, and how to install extensions/upgrades. Further information is provided: – in the “Safety, Warranty and Ergonomics” manual – in the manual for the 19-inch rack –...

  • Page 15: Notational Conventions

    Introduction Notational conventions System expansions This chapter describes in more detail how you can expand your system using various components. It also explains how to replace defective compo- nents. SCSI configurations This chapter explains the SCSI-IDs for the hard disk drives and internal SCSI configurations.

  • Page 16: User-Friendly Documentation - Verified Quality

    User-friendly documentation – verified quality Introduction User-friendly documentation – verified quality As part of its efforts to further improve the information provided for users, the editorial department responsible for this manual has been independently audited to verify its high standards of quality of the documentation. This audit was carried out by TÜV PRODUCT SERVICE GmbH.

  • Page 17: Technical Data

    Introduction Technical data Technical data Electrical data Rated voltage range 100 V - 120 V 200 V - 240 V (auto sense) Rated voltage tolerance +6 % / -10 % Frequency 50 Hz / 60 Hz Rated current at 100V - 120 V 12 A Rated current at 200V - 240 V Effective power...
  • Page 18 Technical data Introduction Standards Product safety and ergonomics IEC 60950 (DIN EN 60950), UL 1950, CSA 950, NEMKO Electromagnetic compatibility Interference emission EN 55022, Class A; FCC part 15, Class A Interference immunity EN 50082-1 CE certification Low voltage directive LVD 73/23/EEC EMC Directive 89/336/EEC Certification...

  • Page 19: Important Notes

    Important notes Notes on safety In this section you will find information that you must note when using the storage subsystem. This device complies with the relevant safety standards for IT equipment, including electronic office machines, intended for use in the office environment. Observe the safety instructions in the “Safety, Warranty and Ergonomics”...
  • Page 20 Notes on safety Important notes CAUTION! The device must only be connected to a properly grounded wall outlet (the device is fitted with a tested and approved power cable). Make sure that the wall outlet of the building‘s wiring system is freely accessible.

  • Page 21: Electrostatic-Sensitive Component Label

    “Richtlinie zur Handhabung von elektrostatisch gefährdeten Bauelementen und Baugruppen (EGB)” or “ITS Circular 4/95”. An ESD kit is available from Fujitsu Siemens Computers sales or an authorized dealer, under catalog number 8501 and stock number 06431046.

  • Page 22: Ce Certificate

    CE certificate Important notes CE certificate This device complies with the requirements of EU directives 89/336/EEC “Electromagnetic compatibility” and 73/23/EEC “Low Voltage Directive”. The device therefore qualifies for the CE (CE=Communauté Européenne) mark on the back of the device. RFI suppression Any other devices which are attached to this product must likewise comply in respect of RFI suppression with EU directive 89/336/EEC.

  • Page 23: Notes On Mounting In The Rack

    Important notes Notes on mounting in the rack Notes on mounting in the rack For safety reasons, at least two people are required to install the rack- mounted model because of its weight and size. When connecting and disconnecting cables, observe the notes in the documentation for your PRIMERGY system and the comments in the “Important notes”...

  • Page 24: Environmental Protection

    Environmental protection Important notes Environmental protection Environmentally friendly product design and development This product has been designed in accordance with the FSC standard for “environmentally friendly product design and development”. This means that the designers have taken into account important criteria such as durability, selection of materials and coding, emissions, packaging, the ease with which the product can be dismantled and the extent to which it can be recycled.
  • Page 25 D-33106 Paderborn Tel. ++49 5251 8180-10 ++49 5251 8180-15 Further information on environmental protection The Fujitsu Siemens Computers representative for environmental protection will be happy to answer any further questions you may have concerning environmental protection. Fujitsu Siemens Computers Environmental Protection Werner-von-Siemens-Straße 6...

  • Page 27: Installing The Server

    Installing the server Unpacking the server CAUTION! Observe the safety information in the chapter “Important notes” on page 11. Ask for assistance with carrying the server. You are advised not to throw away the original packaging material. You may need it again later for transportation purposes. Unpack all the individual parts.

  • Page 28: Mounting The Server In The Rack

    Mounting the server in the rack Installing the server Mounting the server in the rack CAUTION! Please take note of the safety information and the notes on mounting in the rack in the chapter “Important notes” on page 11. At least two people are needed to position the server in the rack. The rack may tip over if more than one heavy unit is removed.
  • Page 29 Installing the server Mounting the server in the rack Figure 2: Mounting the carrier rails Ê Secure the two telescopic carrier rails to the left and the right inside the rack using the Allen key no. 5 supplied. Note that there is a left and right carrier rail which differ in the arrangement of the tap holes.
  • Page 30 Mounting the server in the rack Installing the server Ê Pull the left mounted telescopic rail out as far as it will go and then mount it to the appropriate carrier with the screws. Ê Repeat this procedure for the right telescopic rail. Figure 4: Mounting the system brackets Ê...
  • Page 31 Installing the server Mounting the server in the rack Figure 5: Mounting the server in the rack Ê Place the server onto the two system brackets. Make sure that the metal noses grip the notches on the housing. Ê Fasten the brackets to the right and left hand sides of the server (three screws each side).
  • Page 32 Mounting the server in the rack Installing the server For the case, that a rack server is installed in a 19-inch rack (without cord management) an articulated cable guide must be mounted at the device: Figure 7: Mounting the articulated cable guide Ê...

  • Page 33: Connecting And Disconnecting Cables

    Installing the server Connecting and disconnecting cables Connecting and disconnecting cables CAUTION! The power plug must be pulled out! Read the documentation for the external device before you connect it. Never connect or disconnect cables during thunderstorms. When disconnecting a cable, always grasp the plug. Never pull on the cable! Connect or disconnect cables in the order shown below.

  • Page 34: Routing Cables

    Routing cables Installing the server Routing cables 19-inch Rack The cables can be fastened to the articulated cable guide without restriction. This allows the server to be removed later without further preparation. Figure 8: Cable routing Ê Connect the cables to the server and the peripheral devices. Ê...
  • Page 35 Installing the server Routing cables DataCenter Rack For installing the server in the DataCenter Rack at first the cable management system must be mounted. Further informations find you in the Technical Manual of the DataCenter Rack. Figure 9: Routing the cables in the DataCenter Rack Ê...

  • Page 36: Connecting Devices To The Server

    Connecting devices to the server Installing the server Connecting devices to the server The ports for the devices are at the back of the server (see section “Rear view” on page 36). Which ports are available on your server depends on the PCI boards installed.

  • Page 37: Can Bus Connection

    Installing the server Connecting devices to the server Ê Connect the data cables to the devices and the server. Some of the connected devices require that you install and configure special software (e.g. drivers) (see the documentation for the connected device).
  • Page 38 Connecting devices to the server Installing the server Figure 11: The PCI CAN bus controller The CAN bus connector is located on the connection panel of the CAN bus controller board (inserted into a PCI slot) on the back of the server (see figure 11 on page 30 and figure 13 on page 36).

  • Page 39: Connecting The Server To Line Voltage

    Installing the server Connecting the server to line voltage RemoteView (RTDS), SEMAN and the CAN bus The update of the firmware and the testing and diagnosis of the storage subsystem can only be performed via the CAN bus and using SEMAN (included on the ServerStart CD) or the optional RemoteView (remote test and diagnostics system).

  • Page 41: Preparation For Use And Operation

    Preparation for use and operation CAUTION! Observe the safety information in the chapter “Important notes” on page 11. Controls and indicators 4.1.1 Control panel The control panel is located on the front of the server between the fan cage and the drive cage.
  • Page 42 Controls and indicators Preparation for use and operation When the system is switched off, the system is switched on by pressing the ON/Off button. ON/OFF button: When the system is operating, pressing the ON/OFF button will switch off the system. The ON/OFF button does not disconnect the server from the line voltage.

  • Page 43: Indicators For The Internal Scsi Drives

    Preparation for use and operation Controls and indicators 4.1.2 Indicators for the internal SCSI drives The internal SCSI drives are located on the front of the server. The status of each SCSI drive is indicated by two LEDs (see table 24 on page 91). 4.1.3 Controls and indicators for the CD-ROM drive The CD-ROM drive is located in the drive cage in the bay for externally acces-...

  • Page 44: Rear View

    Controls and indicators Preparation for use and operation 4.1.7 Rear view Figure 13: Rear view of server PCI-B3 slots 33 MHz 7-10 PCI-B3 slots 100 MHz Universal ports (see section “Universal ports” on page 28) External SCSI LVD SE connector ICMB (Interchassis Management Bus) connector RSB (optional) CAN-bus service board (optional)

  • Page 45: Switching The Server On And Off

    Preparation for use and operation Switching the server on and off Switching the server on and off CAUTION! If after switching on the server there is nothing but flickering stripes on the screen, switch the server off immediately (see the chapter “Trouble- shooting and tips”...

  • Page 46: Installing The Operating System

    Installing the operating system Preparation for use and operation Installing the operating system Ê Insert the ServerStart CD and keep ready the CD of the operating system you want to install. Ê Reboot the server. Ê Follow the instructions on the screen and in the manual for the operating system.

  • Page 47: Changing The Switch Settings

    Preparation for use and operation Configuring the server and components Switch Function Description No. Pos. OFF No Retains the password. Password Clear Password Clears the current system password. Clear OFF NOP Reserve Reserve OFF PHP Hot-plug PCI slots, mechanical switches activated Switch Hot-plug PCI slots, mechanical switches deacti- Switch...
  • Page 48 Configuring the server and components Preparation for use and operation R e a r s i d e O F F Figure 14: I/O board/configuration switches U41243-J-Z156-1-76...
  • Page 49 Preparation for use and operation Configuring the server and components Recovery Boot: This switch controls whether the system attempts to boot using the BIOS code stored in flash memory, or, if the BIOS code is corrupt, whether a recovery boot is performed by loading the BIOS code from a floppy disk into flash memory.
  • Page 50 Configuring the server and components Preparation for use and operation CMOS Clear: This switch controls whether settings stored in non-volatile CMOS memory (NVRAM) are retained when the system is reset or whether the default settings are loaded. If you want to change the settings in NVRAM, proceed as follows: Ê...

  • Page 51: Cleaning The Server

    Preparation for use and operation Cleaning the server Password Clear: This switch controls whether the current password is retained or cleared when the system is reset. If you want to change the current password, proceed as follows: Ê Follow the procedure described in the section “Changing the switch settings”.

  • Page 53: Configuration Software And Utilities

    Configuration software and utilities This chapter describes the Power-ON Self-Test (POST) and the configuration software. Short cuts using a key combinations Use the numeric pad on the keyboard to enter numbers and symbols. Key combinations Clear memory and reload the [Ctrl]+[Alt]+[Del] operating system, i.e.
  • Page 54 Power-ON Self-Test (POST) Configuration software and utilities Ê Press [F2] to start BIOS Setup and configure the settings. If you do not press [F2], the boot process continues and the following message is displayed: [Alt] + [Q] Press to enter SCSI Utility If you do not press [F2] and do not have a hard disk drive with an operating system installed or a CD with the operating system in the CD-ROM drive, this message remains on the screen for a few...

  • Page 55: Bios Setup

    Configuration software and utilities BIOS Setup BIOS Setup This section describes the options available for BIOS Setup. Use Setup to change the default system parameters. You can run BIOS Setup with and without the installed operating system. Setup stores most of the configuration values in battery-backed CMOS;...

  • Page 56: Starting Bios Setup

    BIOS Setup Configuration software and utilities 5.3.1 Starting BIOS Setup You can call and use BIOS Setup under different circumstances: – When you turn on the system, after the POST memory test has been completed – When you reboot the system by pressing [Ctrl] +[Alt]+[Del] in DOS mode –...

  • Page 57: Setup Menus

    Configuration software and utilities BIOS Setup 5.3.2 Setup menus Setup provides six main menus and a number of submenus: Pos. Main menu Submenu 1 Submenu 2 Main Menu Primary Master Primary Slave Processor Information Keyboard Features Advanced Menu PCI Configuration PCI Mode I/O Device Configuration Advanced Chipset...
  • Page 58 BIOS Setup Configuration software and utilities The table below lists the selection options displayed on the screen after you press [F2] (start BIOS Setup). Not all the options are described since many are self-explanatory. Several of the options are only displayed for information purposes (they cannot be selected): Meaning [F1]...

  • Page 59: Main Menu

    Configuration software and utilities BIOS Setup 5.3.3 Main Menu Default values are in bold typeface. Menu item Option Description System Time HH:MM:SS Set the system time. To select a field, press[Tab], Í+[Tab] or Ú. Then enter a new value. If you replace the battery, the time is set to 00:00.

  • Page 60: Primary Master And/Or Primary Slave Submenu

    BIOS Setup Configuration software and utilities Menu item Option Description Keyboard Select the Keyboard Features submenu. Features Press Ú for options. Language English (US) Select the display language for BIOS. Français Deutsch Italiano Español Table 7: Main menu options (continued) 5.3.3.1 Primary Master and/or Primary Slave submenu Menu item Option...

  • Page 61: Processor Information Submenu

    Configuration software and utilities BIOS Setup Menu item Option Description 32-bit I/O Disabled Enabled allows 32-bit IDE data transfer. Enabled Transfer Standard Selects the mode for transferring data Mode Fast PIO 1, 2, 3, or 4 to/from the drive. Automatic BIOS entry. Ultra DMA Disabled Selects the Ultra-DMA mode for trans-...

  • Page 62: Keyboard Features Submenu

    BIOS Setup Configuration software and utilities 5.3.3.3 Keyboard Features submenu Menu item Option Description Numlock Auto Activates numlock status at startup. Key Click Disabled Activates key click. Enabled Keyboard 30/sec. Selects key repeat rate. autorepeat 26,7/sec. rate 21,8/sec. 18,5/sec. 13,3/sec. 10/sec.

  • Page 63: Advanced Menu

    Configuration software and utilities BIOS Setup 5.3.4 Advanced Menu CAUTION! Setting incorrect values in this menu may cause your system to malfunction. Menu item Option Description Processor Serial Number Disabled Processor serial number control Enabled Reset Configuration Data No Clears system configuration data. Use Multiprocessor Specifies the multiprocessor specifi- Specification...

  • Page 64: Pci Configuration Submenu

    BIOS Setup Configuration software and utilities Menu item Option Description PCI Configuration Selects the PCI Configuration submenu. I/O Device Configuration Selects the I/O Device Configuration submenu. Advanced Chipset Control Selects the Advanced Chipset Control submenu. Table 11: Advanced options (continued) 5.3.4.1 PCI Configuration submenu Menu item...

  • Page 65: I/O Device Configuration Submenu

    Configuration software and utilities BIOS Setup Menu item Option Description PCI Slot 5 Selects PCI Mode Submenu for this PCI slot. PCI Slot 6 Selects PCI Mode Submenu for this PCI slot. PCI Slot 7 Selects PCI Mode Submenu for this PCI slot. PCI Slot 8 Selects PCI Mode Submenu for this PCI slot.
  • Page 66 BIOS Setup Configuration software and utilities 5.3.4.3 I/O Device Configuration submenu Menu item Option Description Serial Port A Configures serial port A using options: Disabled No configuration Enabled User configuration Auto BIOS or the operating system chooses configuration. Sets the I/O address for serial port A: Base I/O Address Interrupt IRQ3...
  • Page 67 Configuration software and utilities BIOS Setup Menu item Option Description Base I/O Address 378h Sets the I/O address for the parallel 278h port (178 can only be set in EPP mode. 178h Otherwise, 3BCh is available). 3BCh Interrupt IRQ5 Sets the IRQ for the parallel port. IRQ7 DMA channel DMA 1...

  • Page 68: Advanced Chipset Control Submenu

    BIOS Setup Configuration software and utilities 5.3.4.4 Advanced Chipset Control submenu Menu item Option Description Extended RAM Step 1 MB Selects the thoroughness of the 1 KB memory test of the extended Every location memory. BIOS defaults to the fastest test. L2 Cache Disabled Disables the secondary cache for...

  • Page 69: Security Menu

    Configuration software and utilities BIOS Setup 5.3.5 Security Menu Menu item Option Description User password is When you enter your user password, Clear this option automatically changes to Set. Administrator When you enter an administrator password is Clear password, this option automatically changes to Set.
  • Page 70 BIOS Setup Configuration software and utilities Menu item Option Description Secure Mode Boot Disabled Starts the system in secure mode (the Enabled system is released by entering a password). Video Blanking Disabled Blanks the screen when secure mode Enabled is enabled (the system is released by entering a password).

  • Page 71: Server Menu

    Configuration software and utilities BIOS Setup 5.3.6 Server Menu Menu item Option Description System Management Selects the System Management submenu to change the server management features. Console Redirection Selects the Console Redirection submenu. Processor Retest Clears the previous processor status from BIOS and retests all the processors the next time the system boots.

  • Page 72: Server Management Information Submenu

    BIOS Setup Configuration software and utilities 5.3.6.1 System Management submenu Menu item Option Description Firmware SMIs Disabled Disables all firmware SMI sources. Enabled System Event Logging Disabled Logs critical system events. Enabled Clear Event Log Disabled Deletes the system event log. Enabled Memory Scrubbing Disabled...

  • Page 73: Console Redirection Submenu

    Configuration software and utilities BIOS Setup 5.3.6.2 Server Management Information submenu This submenu displays the system serial numbers, system part number, and server management controller revisions. No changes can be made in this menu in user mode. If you want to make changes, please consult your system admin- istrator.

  • Page 74: Boot Menu

    BIOS Setup Configuration software and utilities 5.3.7 Boot Menu Menu item Option Description Floppy Disabled Accelerates the boot process. Check Enabled Checks the floppy disk drive type on boot. Boot Device 1. Removable Devices Selects the search order for the types Priority of boot devices.

  • Page 75: Exit Menu

    Configuration software and utilities BIOS Setup Menu item Option Description Pause Disabled Starts IRTOS manually. When you During Enabled hear three beeps, POST has stopped POST (press any key to continue). Table 21: Boot Menu options (continued) 5.3.8 Exit Menu The following menu items are available on the Server menu.

  • Page 76: Utilities

    Utilities Configuration software and utilities Utilities 5.4.1 System Setup Utility (SSU) The System Setup Utility (SSU) is used for configuring the system under operating systems such as, for example, Open Server, Netware, Unixware 7.1.0. These operating systems are not “shared interrupt“-capable and the resources must be assigned clearly to the PCI slots /PCI add-on boards.

  • Page 77: Bios Update

    Configuration software and utilities Utilities 5.4.2 BIOS update 5.4.2.1 Preparations Before you update BIOS, record the current BIOS settings, obtain the utility, and make a copy of the current BIOS. Recording the current BIOS settings Ê Start the server and press [F2] when the following message is displayed on the screen: Press <F2>...
  • Page 78 Utilities Configuration software and utilities 5.4.2.2 BIOS and firmware update You find the Software for the BIOS and firmware update on the Fujitsu-Siemens Computers-PC Software Pool: BaseBoard Management Controller FRU/SDR FRU- and Sensor data Front Panel Controller BIOS with User Binaries...

  • Page 79: Recovering Bios

    Configuration software and utilities Utilities 5.4.2.3 Recovering BIOS Although it is unlikely that the BIOS update process will be interrupted, BIOS could be damaged if an interruption does occur. In this case, you must recover BIOS. Because of the small amount of code available in the non-erasable boot block, there is no graphics support.

  • Page 80: Installing Graphic Drivers

    Utilities Configuration software and utilities 5.4.3 Installing graphic drivers After configuration the system, you must install graphic drivers in order to fully utilize the functions of the onboard CL-GD5480 super VGA graphic controller. Ê The CD-ROM containing the configuration software also contains the graphic drivers for use under DOS or Windows NT.

  • Page 81: Property And Data Protection

    Property and data protection The lockable rack door protects the server against unauthorized access. You can protect your system and your data internally against unauthorized access using the BIOS Setup security functions (see also the section “BIOS Setup” on page 47): –...
  • Page 82 Property and data protection Boot sequence control The BIOS security functions determine the boot devices and the boot sequence. They also control the write function for the floppy disk drive in secure mode. The normal boot sequence starts with the floppy disk drive, followed by the hard disk drive, the CD-ROM drive and the network.

  • Page 83: Troubleshooting And Tips

    Troubleshooting and tips CAUTION! Observe the safety information in the manual “Safety, Warranty and Ergonomics” and in the chapter “Installing the server” on page 19 and the chapter “System expansions” when connecting or disconnecting cables. If a fault occurs, try to correct it as described –...

  • Page 84: Server Switches Itself Off

    Server switches itself off Troubleshooting and tips Server switches itself off Server management has detected an error Ê In the ServerView program, check the error list or the Error Log file with the SCU utility and attempt to eliminate the error. Screen remains dark Monitor is switched off Ê...

  • Page 85: Flickering Stripes On The Monitor Screen

    Troubleshooting and tips Flickering stripes on the monitor screen Flickering stripes on the monitor screen CAUTION! Switch the server off immediately. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as the line frequency or horizontal deflection frequency) in the documentation for your monitor.

  • Page 86: Floppy Disk Cannot Be Read/Written

    Floppy disk cannot be read/written Troubleshooting and tips Floppy disk cannot be read/written Ê Check whether the write protection of the floppy disk is activated. Ê Check the entry for the floppy disk drive in BIOS Setup. Ê Check BIOS Setup to see whether the floppy disk drive controller and write permission are enabled.

  • Page 87: Drives Are Reported As "Dead

    Troubleshooting and tips Drives are reported as “dead” 7.10 Drives are reported as “dead” This error message may occur when the server has a disk array controller. SCSI cabling incorrect Ê Make sure that the SCSI cabling and the SCSI channel assignment still correspond to the original state.

  • Page 88: Error Messages On The Lcd Display

    Error messages on the LCD display Troubleshooting and tips 7.13 Error messages on the LCD display Parallel to the LED error messages on the control panel (see the section “Control panel” on page 33), appropriate POST Error Codes are output on the LCD display field during the POST process: Code Error message 0200...
  • Page 89 Troubleshooting and tips Error messages on the LCD display Code Error message 02F7 Fail-safe timer NMI failed 8108 Watchdog timer failed on last boot 8110 Server management interface failed to function 814B BMC in update mode 8150 NVRAM cleared by jumper 8152 ESCD data cleared 8153...
  • Page 90 Error messages on the LCD display Troubleshooting and tips Code Error message 8175 BIOS does not support current stepping for left processor 2 8176 BIOS does not support current stepping for left processor 3 8177 BIOS does not support current stepping for left processor 4 8180 PXB 1 failed to respond 8181...
  • Page 91 Troubleshooting and tips Error messages on the LCD display Code Error message 8232 Right processor 3 thermal trip failure 8233 Right processor 4 thermal trip failure 8234 Left processor 1 thermal trip failure 8235 Left processor 2 thermal trip failure 8236 Left processor 3 thermal trip failure 8237...
  • Page 92 Error messages on the LCD display Troubleshooting and tips Code Error message 8266 Left processor 3 failed initialization 8267 Left processor 4 failed initialization 8270 Memory module 1 failed 8271 Memory module 2 failed 8280 Coherency filter failed left data test 8281 Coherency filter failed right data test 8290...

  • Page 93: System Expansions

    System expansions CAUTION! Observe the safety information in the chapter “Important notes” on page 11. This chapter describes how to modify your server hardware (e. g. installing or removing boards or drives). Ê If you do not wish to carry out hot-plug operations, then shut down the operating system;...

  • Page 94: Mounting The Front Bezel

    Opening/closing the server System expansions 8.1.2 Mounting the front bezel Figure 16: Mounting the front bezel Ê Place the front bezel at an angle on the metal clips and push it on the top edges to the chassis in the direction of the arrow until the snaps engage. CAUTION! If you open the server during operation make sure that you do not press the power or reset button on the front panel inadvertently.

  • Page 95: Removing/Mounting The Pci Bus Hot-Plug Cover

    System expansions Opening/closing the server 8.1.3 Removing/mounting the PCI bus hot-plug cover Figure 17: Removing the PCI bus hot-plug cover Ê Remove the two holding screws. Ê Push the cover uniformly ca. 2.5 cm in the direction of the arrow to disengage the tabs along the front of the cover from the top cover and remove it.

  • Page 96: Removing/Mounting The Top Cover

    Opening/closing the server System expansions 8.1.4 Removing/mounting the top cover It is not necessary to remove the PCI bus hot-plug cover. Figure 18: Removing the top cover Ê Turn off all peripheral devices connected to the server. Ê Shut the server down, turn the server off and disconnect it from the line voltage.

  • Page 97: Scsi Hard Disk Drives

    System expansions SCSI hard disk drives SCSI hard disk drives The server is equipped with four ultra 3-wide U160 SCSI hard disk drives. Each of the SCSI hard disk drives are mounted in slide-in modules. The drives are externally accessible at the front side of the server and connect to the SCSI backplane via the SCA (single connector attachment) interface.
  • Page 98 SCSI hard disk drives System expansions Figure 19: Hot-plug hard disk drive with slide-in module Two status LEDs monitor the status of each drive. b u s y f a u l t Figure 20: Status indicators for hot-plug disk drives (busy) Hard disk drive active (fault) Hard disk drive faulty U41243-J-Z156-1-76...

  • Page 99: Replacing Scsi Hard Disk Drives

    System expansions SCSI hard disk drives HDD BUSY green – lights: drive active – does not light: drive inactive HDD FAULT (in conjunction with a disk array controller) orange – does not light: No HDD Error – lights: HDD Faulty or Rebuild Stopped (drive defective/needs replacing), a rebuild process was stopped or the slide-in module is not correctly inserted –...
  • Page 100 SCSI hard disk drives System expansions CAUTION! Keep the dummy module for future use. If the hard disk drive is removed again and not replaced with a new drive, then the dummy module must be reinstalled due to cooling, the applicable EMC regulations (regula- tions on electromagnetic compatibility) and fire protection.
  • Page 101 System expansions SCSI hard disk drives If you want to swap a SCSI hard disk drives during operation, proceed as follows: Ê Pull the hard disk drive which is indicated as defective out a few centimeters. Ê Wait at least 60 seconds. This is necessary so that the RAID controller can detect that a hard disk drive has been pulled out and the hard disk drive has time to stop turning.

  • Page 102: Power Supply Units

    Power supply units System expansions Power supply units The server are delivered with three power supply units. The power supply units are externally accessible at the rear side of the server (see figure 22 on page 94). When the yellow power supply failure LED on the front panel turns on, you can determine which power supply unit is defective by checking the three status LEDs of each supply unit (figure 22 on page 94 and/or table 25 on page 95): 1.

  • Page 103: Replacing A Power Supply Unit

    System expansions Power supply units Description green yellow yellow No AC power. blinking No AC power; standby outputs on. DC outputs on. Power supply unit okay. Power supply unit failure. blinking/ Current limit. none latch blinking/ „Predictive Failure“: The power supply unit latched is about to fail in the near future because the fan is performing poorly.

  • Page 104: Fans

    Fans System expansions Figure 23: Removing a power supply unit Ê Pull the power supply unit handle down (1) to unlock it from the chassis. Ê Pull the power supply unit in the direction of the arrow, out of the bay. Mounting is performed in reverse order.

  • Page 105: Replacing A Fan

    System expansions Fans 8.4.1 Replacing a fan Ê Remove the front bezel (see section “Removing the front bezel” on page 85). Figure 24: Opening the fan housing cover Ê Open the fan housing cover by loosen the screw, slide the cover in the direction of the arrow and lift it.
  • Page 106 Fans System expansions Figure 25: Removing a fan Mounting is performed in reverse order. Fans are keyed and can be inserted in only one way. Be sure that the fan connector mates with the front panel connector when aligning the fan in the fan cavity. U41243-J-Z156-1-76...

  • Page 107: Boards In Hot-Plug Pci Slot

    System expansions Boards in hot-plug PCI slot Boards in hot-plug PCI slot The server is equipped with ten slots for hot-plug PCI. These hot-plug PCI slots enable installation and removal of boards during operation when the operating system supports this function. Each hot-plug PCI slot is assigned two pairs of LEDs (hot-plug indicators) which show the current status of the slot.
  • Page 108 Boards in hot-plug PCI slot System expansions After a new PCI board is installed, the locking mechanism must be rotated back into place to activate the microswitch and secure the board in the slot (figure 26 on page 99/PCI slot activated). If an attempt is made to pull out the related board despite the green LED being lit, the microswitch disconnects the slot from the power supply to protect the board and system from damage.

  • Page 109: Replacing Boards In The Hot-Plug Pci Slot

    System expansions Boards in hot-plug PCI slot Voltage Warning Status description indicator indicator (green) (yellow) Normal status The slot is being supplied with power. If a board is installed in this slot, it is operating. Warning status A board is installed in this slot. The board is being supplied with power, however is not operating.
  • Page 110 Boards in hot-plug PCI slot System expansions Ê Start the PCI hot-plug utility from the Control Panel. Ê Select the board you want to swap. Ê Select the Remove function. Ê Wait until the message Remove the adapter then click OK is displayed. The power LED (green) must be dark and the warning LED (yellow) must be blinking.
  • Page 111 System expansions Boards in hot-plug PCI slot Figure 28: Inserting the PCI board Ê If necessary, set jumpers and switches on the new board according to the instructions supplied by the manufacturer. Ê Place the new board (of the same type) in the bay and press it carefully into the corresponding slot.

  • Page 112: Adding A Pci Board

    Boards in hot-plug PCI slot System expansions 8.5.2 Adding a PCI board Figure 29: Removing the PCI slot cover Ê Remove the hot-plug PCI cover (see the section “Removing/mounting the PCI bus hot-plug cover” on page 87). Ê Release the PCI locking mechanism for the desired slot and remove the slot partition.

  • Page 113: Processor Expansion

    System expansions Processor expansion Ê Activate the PCI bay with the PCI locking mechanism. This also secures the board. If necessary, plug in the cables. Ê Ê Select the Add function. The new board is operating when the status indicator in the PCI hot-plug utility indicates OK.
  • Page 114 Processor expansion System expansions Figure 30: Processor unit and FSB terminator 1. Cover 2. Guide 3. Eject/insert lever U41243-J-Z156-1-76...

  • Page 115: Removing/Installing Processor Units

    System expansions Processor expansion 8.6.1 Removing/installing processor units CAUTION! Observe the safety information and the information on handling electro- static-sensitive components in the chapter “Important notes” on page 11. The processors can be extremely sensitive to electrostatic discharge (ESD) and always require careful handling. After removing a processor from its protective wrapper or from a processor carrier board, place it on a non conductive, static-free surface.

  • Page 116: Memory Expansion

    Memory expansion System expansions Ê The processor units and FSB terminator modules are secured by fasteners (one fastener for two processor units). Remove the appropriate fastener by removing the two screws and tilting the fastener in the direction of the arrow. Ê...
  • Page 117 System expansions Memory expansion The system operates in two different modes depending on how many memory modules are installed: – Interleaved mode (two memory modules): The memory modules share a common address range. One memory responds to even-numbered cache lines, while the other responds to odd-numbered cache lines. This configu- ration offers the highest performance because it allow the two modules to be used in a balanced fashion, reducing address conflicts.

  • Page 118: Installing Dimms

    Memory expansion System expansions 8.7.1 Installing DIMMs A single memory module will support DIMM population in various configurations (including empty sockets). However, if fewer than 16 DIMMs are installed on a module, the preferred population order is in groups of four sockets (Jx) (see also figure 32 on page 109): Step Occupied sockets...
  • Page 119 System expansions Memory expansion Figure 33: Installing DIMMs Ê Position the DIMM so that the two notches on the bottom edge align with the socket (J1-J16) on the module. Insert the DIMM into the socket and press down firmly until it is seated correctly (1). Ê...

  • Page 120: Removing A Memory Module

    Memory expansion System expansions 8.7.2 Removing a memory module CAUTION! Observe the safety information and the information on handling electro- static-sensitive components in the chapter “Important notes” on page 11. Ê Remove the front bezel (see the section “Removing the front bezel” on page 85).
  • Page 121 System expansions Memory expansion Figure 35: Removing a memory module Ê Release the module by simultaneously rotating the eject/insert levers outward 90° and remove the module from its slot in the direction of the arrow. CAUTION! Support the entire length of the module as you remove it. The module is more than 30 cm long and could be damaged if you allow it to bend by supporting only one end.

  • Page 122: Installing A Memory Module

    RemoteView storage medium System expansions 8.7.3 Installing a memory module Ê Populate the module you have just removed with the additional DIMMs (see the section “Installing DIMMs” on page 110). If you are installing an additional module, this must be populated with the DIMMs before installation.

  • Page 123: Configuring The Remoteview Storage Medium

    System expansions RemoteView storage medium 8.8.1 Configuring the RemoteView storage medium So that RemoteView can be started automatically later, enter the parameters of the storage medium in the BIOS setup. To do this, proceed as follows: Ê Restart the server. Ê...

  • Page 124: Remote Service Board

    Remote Service Board System expansions Remote Service Board In connection with the optional Remote Test and Diagnosis System RemoteView, a so-called Remote Service Board (RSB) can be installed. In this case remote diagnosis is available to the customer or service provider for analysis, remote system configuration and a remote restart - even if the operating system or the hardware fails.

  • Page 125: Scsi Configurations

    SCSI configurations Addresses for SCSI devices All devices attached to the SCSI port or a SCSI controller (hard disk and other drives) must have a unique address, known as the SCSI ID. When attaching drives, make sure you do not allocate an ID which has already been assigned. The SCSI IDs for the backup drives are set on the drive.

  • Page 126: Internal Scsi Configurations

    Internal SCSI configurations SCSI configurations Internal SCSI configurations Configuration with dual onboard SCSI controller (default) The server has one dual onboard LVD/U2W-SCSI controller. Each of the SCSI channels is connected with one SCSI backplane (lower backplane with channel A and/or the upper with channel B). An optional SCSI SE backup drive is connected to the lower SCSI backplane.

  • Page 127: Abbreviations

    Abbreviations ANSI American National Standard Institute ASR&R Automatic Server Reconfiguration and Restart BIOS Basic Input-Output System Baseboard Management Controller Controller Area Network Cache Coherency Compact Disk CD-ROM Compact Disk-Read Only Memory Cylinder Head Sector CMOS Complementary Metal Oxide Semiconductor Central Processing Unit Disk Array Controller Direct Current U41243-J-Z156-1...
  • Page 128 Abbreviations DIMM Dual Inline Memory Module Dual Inline Package Direct Memory Access Desktop Management Interface Error Checking and Correcting Extended Capabilities Port EEPROM Electrically Erasable Programmable Read-Only Memory Emergency Management Port Enhanced Parallel Port ElectroStatic Discharge Front Panel Controller Field Replaceable Unit Front Side Bus Graphical User Interface U41243-J-Z156-1...
  • Page 129 Abbreviations Hot-Swap-Controller Input/Output Intelligent Chassis Management Intergrated Drive Electronics Interrupt Request Line Logical Block Address Liquid Crystal Display Logical Unit Number LVDS Low-Voltage Differential SCSI LichtWellenLeiter Multi Mode Faser Non Mascable Interrupt NVRAM Non Volatile Random Access Memory Operating System U41243-J-Z156-1...
  • Page 130 Abbreviations Peripheral Component Interconnect Prefailure Detection and Analysing POST Power ON Self Test RAID Redundant Arrays of Independent Disks Random Access Memory Read-Only Memory Remote Service Board Real-Time Computer RTDS Remote Test- und Diagnose-System SAF-TE SCSI Accessed Fault-Tolerance Enclosures Single Bit Error Single Connector Attachment SCSI Small Computer System Interface...
  • Page 131 Abbreviations System Event Log System Management Interrupt System Setup Utility SVGA Super Video Graphics Adapter Universal Serial Bus Video Graphics Adapter U41243-J-Z156-1...

  • Page 133: Related Publications

    Related publications Please apply to your local office for ordering the manuals. Safety, Warranty and Ergonomics 19-Zoll-Rack/19 Inch Rack Technisches Handbuch/Technical Manual DataCenter Rack Technisches Handbuch/Technical Manual PRIMERGY S40-DF Storage Subsystem Operating manual CAN-MMF CAN Multi Mode Faser Technisches Handbuch/Technical Manual ServerView 2.x Server Management User Manual...

  • Page 135: Index

    Index cleaning addresses for SCSI devices 117 screen, mouse, server, keyboard ASR&R 3 Automatic Server Reconfiguration and configuration software 45 Restart 3 configuring availability 3 server 38 consumables 16 batteries, disposal 16 BIOS data protection 73 changing the language 70 date recovering 70 incorrect 78...
  • Page 136 Index no display on screen 77 hard disk subsystem 2 no mouse pointer 77 hard disks screen remains dark 76 hot-replace-capable 3 server switches itself off 76 height units, server 20 system will not boot 78 hot-plug Error Checking and Correction 3 hard disk drive 89 error message hot-plug PCI 3...
  • Page 137 Index expansion 108 Power-ON Self-Test (POST) 45 installing DIMMs 110 Prefailure Detection and Analysing 3 installing modules 114 processor module 109 expansion 105 removing memory module cover FSB terminator 107 installing unit 107, 108 removing modules 112 unit 105 Memory Scrubbing 3 product safety 10 module property protection 73...
  • Page 138 Index height units 20 hot-plug PCI replace 100 mounting in the rack 20 installing graphic drivers 71 ON/OFF switch 34 installing PCI hot-plug software ports 28 switches itself off (error) 76 Symbios SCSI 71 switching on/off 37 troubleshooting 75 ventilation clearances 10 unpacking 19 server management 4 ServerView 4, 30...
  • Page 139 Comments Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Suggestions Germany Corrections Fax: (++49) 0 700 / 372 00001 email: manuals@fujitsu-siemens.com http://manuals.fujitsu.siemens.com Submitted by Comments on PRIMERGY N800 Server System U41243-J-Z156-1-76...
  • Page 141 Comments Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Suggestions Germany Corrections Fax: (++49) 0 700 / 372 00001 email: manuals@fujitsu-siemens.com http://manuals.fujitsu.siemens.com Submitted by Comments on PRIMERGY N800 Server System U41243-J-Z156-1-76...

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