Common Macintosh Problems; Troubleshooting Postscript (Ps) Errors - Dell 2355dn User Manual

Condition
Can't scan via Gimp
Front-end.
I encounter error "Unable to
open MFP port device file!"
when printing a document.

Common Macintosh Problems

Problems in the choose
Condition
The printer does not print a
document from Acrobat
Reader.
The document has printed,
but the print job has not
disappeared from the spooler
in Mac OS 10.3.2.
Some letters are not
displayed normally during
the cover page printing.
When printing a document in
Macintosh with Acrobat
Reader 6.0 or higher, colors
print incorrectly.
NOTE:
Refer to Mac OS User's Guide that came with your computer for further information on Mac OS error
messages.

Troubleshooting PostScript (PS) Errors

NOTE:
To receive a printed or screen displayed message when PS errors occur, open the Print Options window and
click the desired selection next to the PostScript errors section.
318
Suggested solutions
• Check if Gimp Front-end has "Xsane:Device dialog." on the "Acquire" menu. If not, you
should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in
package for Gimp on Linux distribution CD or Gimp home page. For the detail information,
refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kind of scan application, refer to the Help for application.
Avoid changing print job parameters (via SLPR utility, for example) while a print job is in
progress. Known versions of CUPS server break the print job whenever print options are
changed and then try to restart the job from the beginning. Since Linux MFP driver locks MFP
port while printing, the abrupt termination of the driver keeps the port locked and therefore
unavailable for subsequent print jobs. If this situation occurred, try to release the MFP port.
r
Suggested solutions
Incompatibility between the PDF file and the Acrobat products:
Printing the PDF file as an image may solve this problem. Turn on Print As Image from the
Acrobat printing options.
Update your Mac OS to OS 10.3.3. or higher.
This problem is caused because Mac OS cannot create the font during the cover page printing.
English alphabet and numbers are displayed normally at the cover page.
The resolution setting in the printer driver may not be matched with the one in Acrobat
Reader.