Common Windows Problems; Common Macintosh Problems - Dell 1230c User Manual

CONDITION SUGGESTED SOLUTIONS
An unknown image Your printer is probably being used at an
altitude of 1,000 m (3,281 ft) or above.
repetitively appears
The high altitude may affect the print quality
on a next few
such as loose toner or light imaging. You can
sheets or loose
set this option through Printer Settings Utility
toner, light print, or
or Printer tab in printer driver's properties. See
contamination
"Altitude adjustment" on page 16.
occurs.

Common Windows problems

CONDITION
"File in Use" Exit all software applications. Remove all
software from the StartUp Group, then restart
message appears
Windows. Reinstall the printer driver.
during installation.
"General Protection Close all other applications, reboot Windows
and try printing again.
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A These messages may appear during printing.
Just keep waiting until the printer finishes
printer timeout error
printing. If the message appears in Ready
occurred." messages
mode or after printing has been completed,
appear.
check the connection and/or whether an error
has occurred.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.

Common Macintosh problems

CONDITION
The printer does not Incompatibility between the PDF file and
the Acrobat products:
print PDF file correctly.
Printing the PDF file as an image may
Some parts of graphics,
solve this problem. Turn on Print As
text, or illustrations are
Image from the Acrobat printing options.
missing.
The document has Update your Mac OS to OS 10.3.3. or
higher.
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
Some letters are not This problem is caused because Mac OS
cannot create the font during the Cover
displayed normally
page printing. English alphabet and
during the Cover page
numbers are displayed normally at the
printing.
Cover page.
Refer to Mac OS User's Guide that came with your computer for
further information on Mac OS error messages.
SUGGESTED SOLUTIONS
SUGGESTED SOLUTIONS
It will take longer to print when
you print a PDF file as an image.
Troubleshooting | 37