Dell 2355dn User Manual page 306

Condition Possible cause
Half the page is blank. The page orientation setting
may be incorrect.
The paper size and the paper
size settings do not match.
The printer prints, but The printer cable is loose or
the text is wrong, defective.
garbled, or
incomplete.
The wrong printer driver
was selected.
The software application is
malfunctioning.
The operating system is
malfunctioning.
Pages print, but are The toner cartridge is
blank. defective or out of toner.
The file may have blank
pages.
Some parts, such as the
controller or the board, may
be defective.
The illustrations print The setting in the software
incorrectly in Adobe application is wrong.
Illustrator.
The print quality of The resolution of the photo
photos is not good. is very low.
Images are not clear.
The machine prints, If you are under the DOS
but the text is wrong, environment, the font setting
garbled, or for your machine may be set
incomplete. incorrectly.
Before printing, the Using damp paper can cause
machine emits vapor vapor during printing.
near the output tray.
Suggested solutions
Change the page orientation in your application. See "Basic Tab".
Ensure that the paper size in the printer driver settings matches the
paper in the tray.
Disconnect the printer cable and reconnect. Try a print job that you
have already printed successfully. If possible, attach the cable and the
printer to another computer and try a print job that you know works.
Finally, try a new printer cable.
Check the application's printer selection menu to ensure that your
printer is selected.
Try printing a job from another application.
Exit Windows and reboot the computer. Power the printer off and then
back on again.
Thoroughly shake the toner. See "Redistributing Toner".
If necessary, replace the toner cartridge.
Check the file to ensure that it does not contain blank pages.
Contact a service representative.
Print the document by selecting Download as Bit Image in the
Advanced window of the Graphic properties.
Reduce the photo size. If you increase the photo size in the software
application, the resolution will be reduced.
Suggested solutions: Change the language setting. See "Printer
Settings Utility".
This is not a problem. Just keep printing.
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