Global Address Problems; Common Windows Problems - Dell 2355dn User Manual

Global address problems

Condition
LDAP Maximum Query
Exceeded...
LDAP Server Authentication
Failed...
LDAP Query Failed...
LDAP No Such Attribute...
LDAP Address Not Found...
LDAP Server Not Found...
LDAP Time Limit Exceeded...

Common Windows Problems

Condition
"File in Use" message appears
during installation.
"General Protection Fault",
"Exception OE", "Spool32", or
"Illegal Operation" messages
appear.
Suggested solutions
There exists limitation for number of results from the LDAP server for each LDAP query.
The range for the number of results is 0~100.
Set the query between 1 and 100.
If a device has invalid credential (ID or PW), LDAP server will return authentication
failure message.
If a user presses the STOP key during the search and no data was returned before
cancelling, the device will display this message.
Result is depending on the query from the device.
If a user sees this error message, changing the query can avoid this situation.
This case is happening only when connection was successful and search result was
nothing.
It could be a wrong IP address setup or Server is not working correctly.
Administrator can suspect the physical condition, device (client) configuration and server
status.
In case of device configuration, administrator should check IP address or hostname or
port number.
It only happens when server is returning error code=8 which means "Server Time-out".
When server couldn't return all search result within the timeout.
This is abnormal case which is depending on the server side condition though.
A user can test server operation with other queries.
Suggested solutions
Exit all software applications. Remove all software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
Close all other applications, reboot Windows and try printing again.
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