Intermec PB21 User Manual page 69

PB21 and PB31 Mobile Receipt Printer User's Guide
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31
Possible Printer Error Icons and Messages
Error Icon Error Message
Pause
Paper out (IPL)
Out of Paper
(Fingerprint)
Testfeed not
done
Printhead hot
'
Upgrading
LSS too high,
LSS too low
IP configuration
error
IP link error
Field out of label You are attempting to print in an area that
Description
The print job is paused.
The printer is out of paper. Load a new roll of
media. For help, see "Loading Media" on
page 15.
The printer did not perform a test feed before
printing. It is important to perform a test feed
because it calibrates the sensor.
To perform a testfeed:
•
In Fingerprint and ESC/P, press the Feed
button for more than 1 second.
•
In IPL open and close the media door and
then Press the Feed button.
The printhead is overheated and needs to cool
down. In IPL, wait for printing to resume
automatically.In Fingerprint and ESC/P, you
need to restart your print job.
The printer is loading new firmware.
These errors can occur when you run a test
feed without any media installed, or if you
have incorrect media settings.
Load the printer with media (see
Media" on page 15), run Test mode (see
"Understanding Test Mode" on page
and select the appropriate media type.
The printer is trying to acquire an IP address
from the network. Wait for the printer to
complete the task before taking any action.
No network connection.
extends beyond the print window. See the
programmer's reference manual for your type
of firmware (IPL, Fingerprint, or ESC/P) for
information on how to set the media
parameters.
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