Intermec PB22 User Manual
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Intermec PB22 User Manual

Mobile label and receipt printer
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PB 22
Mobile Label and Receipt Printer
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Summary of Contents for Intermec PB22

  • Page 1 PB 22 Mobile Label and Receipt Printer & PB 32 User’s Guide...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2009 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    ... . 1 Learning About the PB22/PB32 Mobile Label and Receipt Printer ..... 2 Identifying the Parts of the Printer .
  • Page 4 Troubleshooting the PB22/PB32 ........
  • Page 5 ..............67 PB22/PB32 Mobile Label and Receipt Printer User's Guide...

  • Page 6: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 7: Web Support

    Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

  • Page 8: Related Documents

    This guide provides you with information about the features of the PB22/PB32, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PB22/PB32, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers.

  • Page 9: Using The Pb22/Pb32 Mobile Label And Receipt Printer

    Using the PB22/PB32 Mobile Label and Receipt Printer Use this chapter to familiarize yourself with the PB22/PB32 mobile label and receipt printer. In this chapter you will find these sections: • Learning About the PB22/PB32 Mobile Label and Receipt Printer •...

  • Page 10: Learning About The Pb22/Pb32 Mobile Label And Receipt Printer

    Intermec mobile computers, Intermec fixed computers, and Intermec vehicle mount computers as well as the SF51 and SR61 scanners. The PB22 uses 50.8 mm (2 in) media and the PB32 uses 76.2 mm (3 in) media.

  • Page 11: Understanding The Control Panel

    Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer Understanding the Control Panel The PB22/PB32 control panel contains four buttons, a liquid crystal display (LCD), and one LED indicator. Use the four buttons to navigate the menu system and perform functions on the PB22/PB32 printer.
  • Page 12 Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer Understanding How to Use the PB22/PB32 Buttons (continued) Button Name Button Function Info Press to display a summary of network connection information and error conditions. Each setting in the summary information displays on the screen for five seconds.

  • Page 13: Understanding The Printer Language

    Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer There is only one LED on the PB22/PB32 printer: the Ready-to- Work™ indicator. Understanding the Ready-to-Work Indicator Indicator State Description When the light is off, it can mean one of several conditions: •...

  • Page 14: Understanding The Printer Sounds

    Understanding the Backlight The screen backlight on the PB22/PB32 behaves the same way as a screen saver on your PC. After a set amount of time elapses without any user interaction, the backlight goes off. The screen backlight turns on when: •...

  • Page 15: Using The Batteries

    The PB22/PB32 uses a rechargeable 2250 mAh lithium-ion battery (Model AB27) for power. You must fully charge the battery before you can use the PB22/PB32. A fully charged battery can last up to one week without needing to be recharged when the printer is in Standby mode.
  • Page 16 2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the PB22/PB32 and then push down until you hear the battery latch click. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 17: Charging The Batteries

    • an AC power cord. To charge the battery inside the PB22/PB32 1 Install the battery in the PB22/PB32. For help, see the previous section, “Installing the Battery” on page 2 Connect the power supply to the DC power connector on the printer.

  • Page 18: Extending Battery Life

    Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer Battery Icon Status (continued) Icon Status Battery is low. Recharge the battery. Battery is critically low. You need to replace the battery now. Battery charging error. You may need to replace the battery.

  • Page 19: Loading Media

    Loading Media You can use roll or fanfold receipt media with the PB22/PB32 printer. The PB22/PB32 ships with a small amount of media loaded and a test page printed to verify that the printer works. The PB22/PB32 supports self-strip printing applications. For information on how to correctly load media for self-strip printing, see “To load media for...
  • Page 20 Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer 3 Insert a roll of media and close the media supports so the roll is held firmly in place. Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer.
  • Page 21 Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer 6 Close the media cover until it latches. The printer emits the hardware sound to tell you that the media door closed correctly. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 22 Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer 7 Press down on the self-strip door to make sure the media cover is completely latched. 8 Press the Feed button to advance the media. To load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedure.
  • Page 23 Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer 3 Remove a label from the roll of media so that you are left with several inches of label liner. 4 Feed the label liner over the self-strip bar and out the back of the self-strip door.

  • Page 24: Printing A Test Page

    Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer Printing a Test Page After you have loaded media in the printer, you are ready to print a test page. You can choose from several test page options for each of the printer language.

  • Page 25: Configuring The Pb22/Pb32

    Configuring the PB22/PB32 In this chapter you will find these sections: • Configuring the PB22/PB32 • Establishing Communications With a Host • Downloading Fonts and Graphics...

  • Page 26: Configuring The Pb22/Pb32

    Fingerprint Setup Menus” on page Understanding the Display Modes The PB22/PB32 has six display modes to help you effectively interact with the printer: Ready, Information, Paused, Setup, Error, and Test. Use the following sections to understand the different printer modes...

  • Page 27: Understanding Information Mode

    Use the Feed button to both pause and resume printing. PAUSE PAUSE CANCEL The PB22/PB32 in Pause Mode To enter Pause mode • Press the Feed button while the printer is printing. To resume printing • Press the Feed button. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 28: Understanding Setup Mode

    • Enhanced Press to move within the editable Press fields. When the field blinks, you can edit it. • Press to increase the value of the field. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 29: Understanding Error Mode

    PAPER FAULT Sample Error Mode Screen If you encounter an error message, see “Understanding Error Messages” on page 42 for information on how to fix the problem. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 30: Understanding Test Mode

    Dump mode, see “Troubleshooting Communication Problems” on page Using Extended Test Mode Use Extended Test mode to run additional diagnostic tests, including printing specific test labels, entering Dump mode, and resetting to factory defaults. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 31 This options enters Dump mode. For more information on Dump mode, “Troubleshooting Communication Problems” on page Factory Default This option restores the factory default settings. Press to select this option and then follow the instructions on the screen. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 32: Changing Configuration Settings From The Display

    Each level has several sub-levels. Starting point SETUP: SETUP: SETUP: SER-COM,UART1 NET-COM, NET1 DISPLAY SETUP: SETUP: POWER NETWORK SETUP: SETUP: SETUP: PRINT DEFS FEEDADJ MEDIA The Main Levels of the Setup Menu in Fingerprint PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 33: Changing Configuration Settings From Printset

    Changing Configuration Settings From PrintSet PrintSet is a printer configuration tool that you can download from the Intermec web site. PrintSet can communicate with your printer through a serial cable or a network connection. It works on all PCs running Windows 98 (or later). PrintSet allows you to easily change all of the setup parameters.

  • Page 34: Changing Configuration Settings From The Printer Home Page

    Fingerprint Programmer’s Reference Manual (P/N 937-005-xxx), the IPL Programmer’s Reference Manual (P/N 937-007-xxx), or the ESC/P Programmer’s Reference Manual (P/N 937-010-xxx). You can download these documents from the Intermec web site at www.intermec.com. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 35: Changing Configuration Settings Using Smartsystems Foundation

    SmartSystems client loaded on it. The console is part of SmartSystems Foundation and is available from the Intermec web site. To download SmartSystems Foundation, go to www.intermec.com/products/smrtsysfoundation/index.aspx. Changing the Printer Language The following printer languages are available on the PB22 and PB32 printers: • Fingerprint •...

  • Page 36: Establishing Communications With A Host

    IPL -r Establishing Communications With a Host The PB22/PB32 must establish communications with a host that will send the data for the printer to print. The PB22/PB32 provides four ways to communicate with a host: • Bluetooth radio communications •...
  • Page 37 Bluetooth scanner using EasySet software. If you are going to create the bar code labels using EasySet, you will need to know the Bluetooth Device Address and the PIN of the PB22/PB32. You can download a free version of EasySet from the Intermec web site at www.intermec.com.

  • Page 38: Setting Up 802.11 Radio Communications

    Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, and LEAP. For LEAP authentication, the PB22/PB32 supports Open EAP, but does not support Network EAP. To set up the PB22/PB32 to work in your wireless network, you will need: •...
  • Page 39 If you have a Fingerprint version of the printer, send this command to the PB22/PB32: setup write "wlan","uart1:" 5 Set up the PB22/PB32 to use the correct SSID and authentication modes. See one of the following procedures to configure wireless printing on your IPL or Fingerprint printer.

  • Page 40: Configuring Wireless Printing Using Ipl

    Chapter 2 — Configuring the PB22/PB32 7 Verify that the PB22/PB32 is connected to the access point and make sure it has an IP address allocated to it. Understanding the 802.11 Radio Icons Icon Description Excellent signal Strong signal Good signal...
  • Page 41 8 and 64 characters. 3 Send the following command to activate the settings: <STX><SI>ws,ACTIVE,1<ETX> To configure the PB22/PB32 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: <STX><ESC>.x,su -p pass admin<ETX>...
  • Page 42 Send the following command to make sure your values match those used by the access point: <STX><SI>wt,[variable name]<ETX> All variables are returned with the exception of EAP_PASS which always returns “****” if configured and CA_CERT PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 43: Configuring Wireless Printing Using Fingerprint

    <STX><SI>ws,ACTIVE,1<ETX> Configuring Wireless Printing Using Fingerprint Use the following procedures to configure your PB22/PB32 with Fingerprint for wireless printing. To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: run"su -p pass admin"...
  • Page 44 "wlan","ACTIVE","1" setup write "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters. To configure the PB22/PB32 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: run"su-p pass admin"...

  • Page 45: Setting Up Usb Communications

    Setting Up Serial Communications Use a serial cable (P/N 075497-xxx) to connect the PB22/PB32 to a PC or a mobile computer. For the mobile computer, you may need to purchase a serial adapter. For more information, contact your local Intermec sales representative.
  • Page 46 Flow control XON_XOFF (IPL) No default (Fingerprint) RTS/CTS (ESC/P) To connect the PB22/PB32 to a PC or mobile computer 1 Connect the 8-pin circular DIN connector to the serial port on the PB22/PB32. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 47: Downloading Fonts And Graphics

    Downloading Fonts and Graphics The easiest way to download fonts and graphics is to use PrintSet. You can download PrintSet from the downloads page for the PB22/PB32 printer on the Intermec web site at www.intermec.com. Follow the procedures in the PrintSet online help to download fonts and graphics.
  • Page 48 Chapter 2 — Configuring the PB22/PB32 PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 49: Troubleshooting And Maintaining The Pb22/Pb32

    Troubleshooting and Maintaining the PB22/PB32 Use this chapter to solve problems you may encounter while using the PB22/PB32. This chapter contains the following sections. • Troubleshooting the PB22/PB32 • Cold Booting the PB22/PB32 • Upgrading the Firmware • Cleaning the Printer...

  • Page 50: Troubleshooting The Pb22/Pb32

    Use the following tables to troubleshoot some common error message you may see display on PB22/PB32 screen. Some of the error messages are specific to the type of firmware you have loaded on your PB22/ PB32. PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 51 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Possible PB22/PB32 Error Icons and Messages Error Icon Error Message Description Pause The print job is paused. Paper out (IPL) The printer is out of paper. Load a new roll of media. For help, see “Loading Media”...

  • Page 52: Troubleshooting Printer Problems And Finding Solutions

    Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Possible PB22/PB32 Error Icons and Messages (continued) Error Icon Error Message Description Field out of label You are attempting to print in an area that extends beyond the print window. See the programmer’s reference manual for your type...
  • Page 53 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Printer Problems and Solutions (continued) Problem Possible Solution • The printer is not Verify that the wireless settings are correct. For printing with an 802.11 help, see “Setting Up 802.11 Radio wireless connection.

  • Page 54: Troubleshooting Communication Problems

    Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Printer Problems and Solutions (continued) Problem Possible Solution • The battery charge is Check the battery date. If the battery is a few not lasting as long as it years old, the shortened life may be due to should.

  • Page 55: Using Dump Mode In Ipl

    Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 While the printer is receiving data, the Ready-to-Work indicator blinks. After a half of a second, if no more characters have been received, the printer times out. The program considers the transmission terminated and prints out a label.

  • Page 56: Cold Booting The Pb22/Pb32

    “Cold Booting the PB22/PB32.” Cold Booting the PB22/PB32 You rarely need to cold boot the PB22/PB32 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you will want to cold boot it. A cold boot reinitializes the 802.11 radio and clears the working memory.
  • Page 57 5 Extract the .zip file to a folder on your computer. You have options for upgrading the firmware based on whether your PB22/PB32 has a Bluetooth radio or an 802.11 b/g radio. Use one of the following procedures to upgrade your printer firmware. Your printer should reboot after you finish upgrading the firmware.

  • Page 58: Cleaning The Printer

    Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Cleaning the Printer To properly maintain your PB22/PB32, you should clean it at the recommended intervals. To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer.
  • Page 59 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Cleaning the PB22/PB32 Printer (continued) Printer Part Cleaning Method Cleaning Interval Paper sensors Clean thoroughly with 70% After every five rolls of isopropyl alcohol and a media or more often if cotton swab.
  • Page 60 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 61: Specifications

    Specifications...

  • Page 62: Specifications

    -20°C to 50°C (-4°F to 122°F) Storage temperature: -40°C to 70°C (-40°F to 158°F) Charging temperature: 0°C to 45°C (32°F to 113°F) Relative humidity: 10 to 90% non-condensing Memory RAM: 16 MB Flash: 64 MB PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 63 Black mark: Label, tag, and fanfold media Here are a few things to keep in mind when ordering media for the PB22/PB32 printer: Black marks can be sensed on the front or back side of the media. • PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 64 Supported Media The PB22/PB32 printer supports direct thermal label, tag, and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.

  • Page 65: Accessories For The Pb22/Pb32

    AV14 Vehicle Dock Use the vehicle dock to attach the PB22/PB32 to a truck. Belt Clip Use the PB22/PB32 belt clip to attach the printer to your belt. Handstrap Use the PB42 and PB22/PB32 handstrap to conveniently carry your PB22/PB32 printer. With the handstrap attached, you can also attach the shoulder strap.
  • Page 66 Appendix A — Specifications Power Supply (Model AE19) Provides power to the PB22/PB32 and the 4-bay battery charger (Model AC18). Serial Cable The serial adapter is an 8-pin DIN to DB9 connector that connects from the PB22/PB32 printer to your desktop PC.

  • Page 67: Default Settings

    Default Settings...

  • Page 68: Factory Default Settings (Fingerprint Printers)

    Start Stop Power Low battery indicator 7.4 V Sleep timer 20 sec Standby timer 30 min Bluetooth Discoverable Enable Connectable Enable Encryption Disable Authentication Disable Reserve printer Disable Device name 1-16 characters PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 69: Factory Default Settings (Ipl Printers)

    Fast Media type Darkness Sensitivity Print speed 3 ips Power Low battery indicator 7.4 V Sleep timer 20 sec Standby timer 30 min Bluetooth Discoverable Enable Connectable Enable Encryption Disable Authentication Disable PB22/PB32 Mobile Labeel and Receipt Printer User’s Guide...

  • Page 70: Factory Default Settings (Esc/P Printers)

    Power Low battery indicator 7.4 V Sleep timer 20 sec Standby timer 30 min Bluetooth Discoverable Enable Connectable Enable Encryption Disable Authentication Disable Reserve printer Disable Device name 1-16 characters Passcode 1234 PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 71: Ipl And Fingerprint Setup Menus

    IPL and Fingerprint Setup Menus...

  • Page 72: Ipl Setup Menu

    LBL WIDTH TESTFEED FORM ADJ DOTS FORM ADJ DOTS LBL REST POINT SENSITIVITY MEDIA TYPE DARKNESS DOTS DOTS MODE CONFIGURATION PWRUP PRINT SPEED EMULATION CALIBRATION BATTERY LOW BATTERY DISPLAY CONTRAST BACKLIGHT ORIENTATION PB22/PB32 Mobile Label and Receipt Printer User’s Guide...

  • Page 73: Fingerprint Setup Menu

    CLIP DEFAULT CMD LANGUAGE HEAD RESIST TESTPRINT PRINT SPEED LTS VALUE LESS AUTO FINGERPRINT BATTERY DIRECT PROTOCOL LTS ADJUST LSS MANUAL LOW BATTERY LTS TEST DISPLAY ESCP ORIENTATION CONTRAST BACKLIGHT ZSIM DSIM PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 74 Appendix C — IPL and Fingerprint Setup Menus PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 75 Index...
  • Page 76 Bluetooth radio printead hot communications upgrading setting up serial Error mode setting up USB ESC/P wireless printing with change printer language Fingerprint default settings wireless printing with IPL setup commands configurartion settiings PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 77 Fingerprint WPA/WPA2 change using IPL authentication,configurin PrintSet g to use changing configuration settings WPA-PSK/WPA2-PSK authentication,configurin downloading fonts and graphics g to use firmware update load media Ready mode PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 78 Fingerprint sounds, status configuring with IPL specifications WPA/WPA2 authentication external fanfold media configuring with Fingerprint supported media configuring with IPL support, telephone WPA-PSK/WPA2-PSK support, web authentication configuring with Fingerprint configuring with IPL PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 79 Index PB22/PB32 Mobile Label and Receipt Printer User’s Guide...
  • Page 80 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2009 Intermec Technologies Corporation. All rights reserved. PB22/PB32 Mobile Label and Receipt Printer User's Guide *934-046-001* P/N 934-046-001...

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