Knowing Your Passwords; Changing Your Default Voicemail Password; Changing Your Default Web Portal Password; Troubleshooting - Aastra 6737i User Manual

Knowing Your Passwords

It is important to know your passwords. You should have two: one to access your
Voicemail and one to login to the Clearspan Web Portal.

Changing Your Default Voicemail Password

In order to set up your Voice Mail and other basic functions the first time for your ISU
telephone, you will need the default password:
Telephone Default Voice Mail Password: 654321
Note: It is important to immediately change the password for your Voice Mail from the default settings. If
you need further help or assistance, contact the Solution Center at www.it.iastate.edu/solution/.

Changing Your Default Web Portal Password

The Clearspan Web Portal allows you to access and set up advanced features for your
telephone. In order to set up your web portal, you need:
Clearspan Web Portal (http://phone.iastate.edu)
UserID: 515294XXXX@voice.iastate.edu
•
Default Password: !Cyclone5
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Note: It is important to immediately change the password for your Clearspan Web Portal from the default
settings. Your password must contain 6 to 60 characters and include:
one number
•
one uppercase letter
•
one lowercase letter and
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one non-alphanumeric symbol.
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Important: You cannot use your login ID, a previous password, or a previous password in reverse.

Troubleshooting

You may receive a Clearspan server unavailable message when trying to log into the
portal. If this happens, retype your User ID and Password. Five incorrect attempts to login
will lock you out of the portal. Call the Solution Center, 294-4000 to reset your password.
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