In order to set up your Voice Mail and other functions for your Aastra telephone, you will need two
default passwords: one to access your Telephone Voice Mail and one to log into the Clearspan Web
Portal.
Setting Up and Changing Your Telephone Voice Mail Password
To retrieve the default password for your Aastra telephone:
1.
Log into AccessPlus.
2.
Click the Employee tab on the
right.
3.
Click Telephone Services on the
left side menu.
4.
Use the Default Voice Mail
password radio button under
Telephone to set up your telephone
voicemail.
5.
Use the Default Web portal
password to set up or change your
password for the Clearspan Web
portal.
Note: It is important to immediately change the password for your Voice Mail from the default settings. If
you need further help or assistance, contact the Solution Center at www.it.iastate.edu/solution/.
Setting Up and Changing Your Web Portal Password
The Clearspan Web Portal allows you to access and set up advanced features for your telephone. In
order to set up your web portal, you will need to:
1.
Log into the Clearspan Web Portal
(http://phone.iastate.edu)
2.
Enter your UserID:
515294xxxx@voice.iastate.edu
3.
Enter the Default Password (located in
AccessPlus under the Employee tab and
Telephone Services).
Note: It is important to immediately change the password for your Clearspan Web Portal from the default
settings. Your password must contain 6 to 60 characters and include:
One number
•
One uppercase letter
•
One lowercase letter and
•
One non-alphanumeric symbol.
•
Important: You cannot use your login ID, a previous password, or a previous password in reverse.
Knowing Your Passwords
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