Transferring Calls (Cisco Spa 303) - Cisco SPA 303g User Manual

Transferring Calls (Cisco SPA 303)

You can perform the following types of transfers:
Attended Transfer—You call the person to whom you are transferring the call and
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either:
transfer the call while the phone is ringing.
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wait for the person to answer before transferring the call.
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Blind Transfer—You transfer the call without speaking to the other party to which you
•
are transferring the call.
Performing an Attended Transfer
STEP 1 During an active call, press xfer. The call is placed on hold and a new line is
opened to dial the number.
STEP 2 Either:
Enter the number to which you want to transfer the call, then press the dial softkey or
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wait a few seconds.
Press the dir softkey and either choose a number from the personal directory or select
•
the Corporate Directory, then press the dial softkey.
If you hang up before the second call rings, the transfer fails and the first call is
disconnected. If you misdial, use the delChar, clear, or cancel softkey to make your
changes before the call is transferred.
STEP 3 Press the xfer softkey after the phone begins to ring, or at any time after the phone
is answered.
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