Using The Interactive Voice Response Menu On The Cisco Spa 301 - Cisco 301 User Manual

Using Advanced Phone Features

Using the Interactive Voice Response Menu on the Cisco SPA 301

Using the Interactive Voice Response Menu on the Cisco SPA
301
Cisco Small Business IP Phone SPA 30X User Guide (SIP)
Code Definition
78 Activate Do Not Disturb. See
79 Deactivate Do Not Disturb. See
86 Deactivate Call Back.
87 Deactivate anonymous call blocking. See
page 58.
90 Activate Call Forward Busy. See
91 Deactivate Call Forward Busy. See
92 Activate Call Forward No Answer. See
93 Deactivate Call Forward No Answer. See
96 Page an extension. See
98 Perform a blind transfer.
The Cisco SPA 301 provides an interactive voice response menu. You can enter
options and receive information about the phone and its operation.
To access the IVR, pick up the handset and enter ****.
You can either press 9 for help, or directly enter the number of the menu option
you want. Pressing 9 helps you through a menu of commonly used tasks. After
pressing 9, you enter the number of the settings you want to change and follow the
voice instructions.
You can also enter the IVR option by pressing the numbers of the option, then
press #. Some menus require entering of further information or numbers. Typical
options you might use are listed in the following table:
Setting Do Not Disturb, page
Setting Do Not Disturb, page
Blocking Anonymous Calls,
Forwarding Calls, page
Forwarding Calls, page
Forwarding Calls, page
Forwarding Calls, page
Using the Paging Feature, page
Transferring Calls (Cisco SPA 303), page
4
47.
47.
44.
44.
44.
44.
62.
41.
69