Parking A Call (Cisco Spa 303) - Cisco 301 User Manual

Using Basic Phone Functions

Parking a Call (Cisco SPA 303)

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Parking a Call (Cisco SPA 303)

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Cisco Small Business IP Phone SPA 30X User Guide (SIP)
Press the grPick softkey. The phone displays any stations in the group that have
ringing calls. Press the dial softkey to see a list of calls.
Choose the call you want to pick up and press the dial softkey.
To pick up a call ringing at a specific extension:
Press the pickup softkey.
Enter the extension number of the phone from which you are picking up the call
and press dial.
Press dial again.
To pick up a call ringing at an extension that is configured on one of the line buttons
on your phone, press the flashing line button.
You can "park" a call on a designated line so that another person in your company
can pick up the call. The call is active until it is "unparked" or the caller hangs up.
To park a call:
While on an active call, press the park softkey.
Enter a number to identify the park line and press dial. The "park line number"
does not correspond with an actual phone extension number, and you can pick any
easily-remembered number (for example, 100). The call is then parked on that line,
and the caller hears "on hold" music or messages.
You or another person must then "unpark" the call.
To unpark a call, you can either use the unpark softkey (if you know the park line
number), or view a list of parked calls and unpark it from the list.
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