What’s in the box? Cisco SPA 303, 504G, and 525G2 Phones A. Phone Base E. Power Adapter with Plug B. Handset F. Quick Start Guide C. Handset Cord G. Stand (not pictured) D. Network Cable Quick Start Guide...
Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. Figure 1 Phone Connections Auxiliary Port (For use only with the Cisco Attendant Console.) Upper Slots Lower Slots...
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1. Auxiliary port. Only for use with the Cisco Attendant Console. 2. Power Port. Insert the Power Adapter into this port. (Use only with a Cisco PA100 Power Adapter.) 3. Additional Ethernet Port. Connect an Ethernet cable to this port to provide network connectivity to a PC.
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Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the “Message” button Enter the PIN provided to you by your Administrator, followed by the # key. Select option 3 for personal options. Select option 1 to record your voicemail greeting. Follow the voice prompts to record and check your greeting.
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ding Your Phone Lines and Buttons Features SPA 525G2 Use the following graphic and table to identify the parts of your phone. Message Waiting Speaker Indicator Handset LCD Screen Line Keys Soft key Buttons Navigation Button Center Select Button Messages Button Hold Button Setup Button Mute Button...
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Features SPA 303 Message Waiting Handset Indicator IP Phone Screen Line Keys Soft key Buttons Navigation Button Messages Button Hold Button Setup Button Mute Button Headset Button Keypad Speaker Volume Button Button Button Description...
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Figure 1. Other mode The parts of a SPA509G IP phone are shown in but might vary. but might vary. SPA 504G Figure 1 SPA509G Phone Components Figure 1 SPA509G Phone Components Message Waiting Handset Indicator IP Phone Screen Line Keys Soft key Buttons Navigation Button Messages Button...
Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the Handset or press the “Speakerphone” button. Dial an extension or telephone number. When you are already on a call: Press the “Hold” soft key. Press the “New Call”...
IGNORING AN INCOMING CALL Press the “Ignore” Soft key to immediately send the caller to voicemail. ENDING A CALL …On the Handset: Press the “End Call” Soft key. …On a Headset: Press the “Headset” button. …On Speakerphone: Press the “Speakerphone” button. HOLD Placing a Call On Hold: •...
TRANSFERRING CALLS Blind Transfers: While on a call, press the right arrow key. Locate and press the “Bxfer” or “BlindXfer” Soft key. (Press the right arrow if necessary). Dial the desired phone number or extension number. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Xfer”...
VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” and “-” buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” and “-” buttons to adjust the ringer volume on the phone. CALL WAITING When an inbound call rings in, you will hear a beep tone emitted by your phone.
SPEAKERPHONE While the phone is not in use: • Press the “Speakerphone” button to activate the speakerphone and get dial tone for an outbound call. While on a call on the handset / headset: • Press the “Speakerphone” button to continue the current call on the speakerphone.
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Disabling Forward: From the “Idle” screen, press the “ClrFwd” Soft key. SPA 303/504G: FORWARDING ALL, BUSY OR NO ANSWER CALLS Press the “Menu” button, and then Option 6. Select the type of forwarding you want to set and press the “Edit”...
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DESKTOP AND MOBILE APPS U N I T E Seamlessly extend the features of your Unite service to your desktop and your Android or iOS mobile device for free. Receive your calls, manage your voicemail, and update settings and more. Visit www.intermedia.net/uniteapps to learn more.
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We are here to help. www.intermedia.net/knowledgebase/voice voicesupport@intermedia.net 1.877.880.0055...
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