Chapter 5 - Troubleshooting
This chapter provides problem-solving method that may occur when using this
product.
Contents
5.1 Troubleshooting
5.1.1 LED Confirmation
5.1.2 Cannot Power On the Device
5.1.3 Cannot Access the Serial Console
5.1.4 Cannot Operate the Device Locally
5.1.5 Cannot Access the Web page
5.1.6 Cannot Login to the Setting Page page 146
5.1.7 VNC Connection is not Performed page 147
5.1.8 The Numeric Keypad Does Not Work Properly
5.1.9 The Mouse Does Not Work
5.1.10Mouse Cursor is Not Move Coinstantaneously
5.1.11 Fail to Recognize the Virtual Disks
5.1.12 Host Server Mouse Moves Slow page 152
5.1.13 Increase Image Quality
5.1.14 Specify a Notebook Computer as Host
Server
5.1.15 Error during the Firmware Uploading
5.2 Technical Support
4.4 Optional Accessories
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SERVIS IP-KVM
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1p Converter
User's Guide
5