Xante Ilumina GL User Manual page 57

Symptoms Possible Causes
Horizontal lines When the interval is
and spots appear about 94 mm (4"), the
periodically. image drum (the green
tube) is damaged or
dirty.
When the interval is
about 42 mm (1.5"),
there may be foreign
particles in the image
drum cartridge.
When the interval is
about 87 mm (3.5"),
the fuser unit is
damaged.
The image drum
cartridge has been
exposed to light.
White area of Paper contains static.
paper is lightly
stained.
Paper is too thick.
The toner is low.
Periphery of the The LED head is dirty.
letters is smudged.
Toner comes off The thickness and
when it is rubbed. type of the paper are
incorrectly set.
Recycled paper is used
Glossiness is not The thickness and
uniform. type of the paper are
incorrectly set.
Steps to Take
Wipe it lightly with a soft cloth.
Replace the image drum cartridge
when it is damaged.
Open/close the top cover, and print
again.
Replace the fuser unit.
Replace the image drum cartridge if
the problem is not resolved.
Use paper stored in proper
temperature and humidity conditions.
Use thinner paper.
Replace the toner cartridge.
Wipe the head with LED lens cleaner
or with a soft cloth.
Set the correct value of [Media Type]
and [Media Weight] in the menu setup
or set one value thicker for [Media
Weight].
Set the correct value of [Media Type]
and [Media Weight] in the menu setup
or set one value lighter for [Media
Weight].
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Ilumina GL Users Guide 57