Cochlear CR110 User Manual

Remote assistant

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CR110 Remote Assistant

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Page 1 Nucleus CR110 Remote Assistant ® User Guide...
Page 2 Symbols Note Important information or advice. Can save inconvenience. Warning (harmful) Potential safety hazards and serious adverse reactions. Could cause harm to person.
Page 3: Table Of Contents
Contents Introduction ....................... 7 Purpose of this guide ................. 7 Cochlear Nucleus CR110 Remote Assistant .......... 7 Getting to know your remote assistant ............9 Remote assistant components ..............9 Getting started....................11 Charging and recharging your remote assistant battery ....11 Charging your remote assistant battery for the ﬁ...
Page 4 Turning an audio accessory on and off ..........36 Understanding remote assistant indicator lights ....... 37 Resetting your processor ................ 38 Using the Hard Reset button ..............38 Bilateral control ....................39 Dual control mode ................... 41 Right or left control modes ..............41 Switching between control modes ..........42 Adjusting settings ...................45 Adjusting your processor settings ............
Page 5 Technical information ................63 Speciﬁ cations ..................63 Environmental conditions ..............65 Certiﬁ cation and applied standards ............65 Equipment classiﬁ cation .................65 IP rating of remote assistant ............65 FCC (Federal Communications Commission) and Canadian IC compliance ..................66 Legal statement ..................69 Glossary ......................71 Index ........................
Page 7: Introduction
™ ® Cochlear Nucleus CR110 Remote Assistant Your Cochlear Nucleus CR110 Remote Assistant is a hand-held remote control that enables you to communicate with your Cochlear Nucleus CP810 Sound Processor. It can also receive communication from your processor. If you have two processors, your remote assistant can communicate with both processors.
Page 9: Getting To Know Your Remote Assistant
Getting to know your remote assistant Remote assistant components Indicator light that provides a visual indication of remote assistant function (e.g. remote assistant battery is charging) or a problem (e.g. remote assistant is not communicating with your processor). Upper left soft key to select a listening program or access the processor settings menu.
Page 10 Getting to know your remote assistant Figure 3: The back of the remote assistant Hole for attaching the remote assistant lanyard. Personal identiﬁ cation label. Remote assistant speaker. Product information label. In-built coil sensor guides. Hard Reset button to reset the remote assistant if the Cochlear key does not work, or if the remote assistant freezes.
Page 11: Getting Started
Getting started This section helps you get started with your new remote assistant. It explains: • How to charge your remote assistant battery. • How to turn your remote assistant on and off. • How to lock and unlock your remote assistant keypad. Charging and recharging your remote assistant battery Your remote assistant has a non-removable rechargeable battery.
Page 12: When To Recharge Your Remote Assistant Battery
Getting started When to recharge your remote assistant battery Charge the battery: • When the remote assistant battery status screen shows that the battery is low. When you turn on your remote assistant, the battery status screen displays after it displays the start-up (Cochlear logo) screen.
Page 13: How To Recharge Your Remote Assistant Battery
™ ® Cochlear Nucleus CR100 Series USB Cable. ™ ® • Cochlear Nucleus CR100 Series USB Cable attached directly to the USB port on your personal computer. • Cochlear Nucleus CP800 Series Battery Charger and Cochlear ™ ® Nucleus CR100 Series USB Cable. The CP800 Series Battery Charger allows you to charge your remote assistant and your processor rechargeable battery module/s at the same time.
Page 14 Getting started To recharge your remote assistant battery using the CR100 Series Global Power Adaptor and the CR100 Series USB Cable: Connect the CR100 Series USB Cable to the USB socket at the base of the remote assistant. Plug the other end of the CR100 Series USB Cable into the CR100 Series Global Power Adaptor.
Page 15 'New hardware found' wizard (dialog) may display on your computer. If you have Internet access, click 'Next' on your computer to install the software for the Cochlear CR110 device. If you do not have Internet access, press Cancel to dismiss the wizard.
Page 16 Getting started To recharge your remote assistant battery using the CP800 Series Battery Charger and the CR100 Series USB Cable: Connect the CR100 Series USB Cable to the USB socket at the base of the remote assistant. Connect the other end of the CR100 Series USB Cable to the CP800 Series Battery Charger.
Page 17 Getting started When the remote assistant battery is charging, the indicator light on your remote assistant is a steady orange. Once the battery is fully charged, the indicator light is a steady green and the battery icon on the battery status screen displays four green bars. Figure 4: Battery status screen showing battery is fully charged ©...
Page 18: Turning Your Remote Assistant On And Off
Getting started Turning your remote assistant on and off To turn on your remote assistant, press and hold the Cochlear key until the start-up screen (Cochlear logo) appears on the display. Figure 5: Pressing the Cochlear key Figure 6: Start-up screen To turn off your remote assistant, press and hold the Cochlear key until the display turns off after displaying the Goodbye screen.
Page 19: Locking And Unlocking Your Remote Assistant Keypad
Getting started Locking and unlocking your remote assistant keypad You can lock your remote assistant keypad to prevent children from changing the settings, or to avoid accidental key presses changing your settings (e.g. when the remote assistant is in your handbag or pocket). You can lock the keypad using the lock/unlock slider on the remote assistant.
Page 21: Using Your Remote Assistant
Using your remote assistant This section describes how to use your remote assistant. It describes: • How to select your remote assistant language. • How to pair your remote assistant with your processor. • How to hold and operate your remote assistant. •...
Page 22: Pairing Your Remote Assistant With Your Processor
Using your remote assistant Pairing your remote assistant with your processor Pairing allows your remote assistant to communicate with your processor. If you are a bilateral user, you can pair the remote assistant with up to two processors at the same time. You need to pair your remote assistant if: •...
Page 23 Using your remote assistant The coil check and pair screen displays. Pair Figure 13: Coil check and pair screen Press the lower right soft key to pair your remote assistant. On successful pairing, you will see a conﬁ rmation screen. A green tick ( ) on the conﬁ...
Page 24: Holding And Operating Your Remote Assistant
Using your remote assistant Holding and operating your remote assistant To optimise communication between your remote assistant and your processor: • Hold your remote assistant in the palm of your hand in front of you. Figure 14: Holding the remote assistant in the palm of the hand •...
Page 25 Using your remote assistant You will see blue indicator light ﬂ ashes and the following icon on the remote assistant display if: • Your remote assistant is not within operating distance of your processor, or • There is interference, or •...
Page 26: Using Simple And Advanced Modes
Using your remote assistant Using Simple and Advanced modes You can operate your remote assistant in Simple or Advanced mode. Simple mode Simple mode allows you to do the following: • Select a language for your remote assistant. • Pair your remote assistant with your processor. •...
Page 27: Selecting Simple Or Advanced Mode
Using your remote assistant Selecting Simple or Advanced mode Your remote assistant is automatically in Simple mode when you turn on your remote assistant for the ﬁ rst time. You can access Advanced mode, by pressing the upper left soft key when the remote assistant battery status screen displays.
Page 28: Home Screen
Using your remote assistant Home screen The Home screen allows you to select listening programs and perform key functions (e.g. change volume). Up to four programs are available for your use, depending on the number of programs enabled on your processor. Programs help you hear better in different listening situations.
Page 29: Selecting Programs
Using your remote assistant Selecting programs To select a program, press the soft key corresponding to the program you want to use. For example, if you want to use the Noise program, press the lower left soft key (see Figure 17). Upper right Upper left soft key...
Page 30 Using your remote assistant The Home screen indicates your current program by displaying the icon for that program. For example, if your current program is Everyday, the icon for that program displays. Noise Everyday Figure 18: Home screen displaying program icon for Everyday To return to the Home screen at any time, press the Cochlear key.
Page 31: Increasing And Decreasing Volume
Using your remote assistant Increasing and decreasing volume Volume controls your perception of loudness. You can: • Reduce the volume if the sound from the microphone, telecoil or audio accessory is uncomfortably loud. • Increase the volume if the sound from the microphone, telecoil or audio accessory, including your own voice, is too soft.
Page 32: Increasing And Decreasing Sensitivity
Using your remote assistant Increasing and decreasing sensitivity Sensitivity controls the softest level of sound picked up by the microphone, telecoil or an audio accessory. You can: • Reduce the sensitivity of the sound to reduce background noise in noisy situations. •...
Page 33: Fixed Volume And Sensitivity Setting
Using your remote assistant You can set sensitivity between 0 and 20. The orange tab (3) on the sensitivity scale indicates the default sensitivity level set by your clinician. To return to the default sensitivity level at any time, change the sensitivity to the level indicated by this tab.
Page 34 Using your remote assistant If your remote assistant is receiving any alerts from your processor (e.g. a coil error), a visual alert displays. Figure 25: Coil off visual alert If a visual alert displays, you can press one of the lower soft keys to read more information about the problem and how to ﬁ...
Page 35: Using The Telecoil
Using your remote assistant If your processor is using a Standard Battery Module (zinc air batteries), an hourglass icon displays on the battery status screen for the ﬁ rst ten minutes. This indicates that the processor is checking battery status. Figure 27: Processor is checking battery status Using the telecoil Your processor has an in-built telecoil.
Page 36: Using Auto Telecoil
Using your remote assistant Using Auto Telecoil Auto Telecoil is a feature that can be offered by your clinician. When you enable Auto Telecoil, the telecoil automatically turns on when you use the telephone, or when you are in a roomloop environment. The telecoil automatically turns off when: •...
Page 37: Understanding Remote Assistant Indicator Lights
Using your remote assistant Understanding remote assistant indicator lights You may see the following indicator lights on your remote assistant: Indicator lights What they mean Steady blue The remote assistant is within operating distance of the processor and the remote assistant and processor are communicating.
Page 38: Resetting Your Processor
Using your remote assistant Resetting your processor If you accidentally change a processor setting, or you wish to return to the values set by your clinician, you can reset your processor. To reset your processor to the values set by your clinician: Press and hold both the lower left and lower right soft keys at the same time from the Home screen.
Page 39: Bilateral Control
Bilateral control If you have two implants (bilateral user), you can pair your remote assistant with two processors. This allows you to control both processors at the same time. When your remote assistant is paired with two processors, the remote assistant display is divided vertically in two on the following screens: •...
Page 40 Bilateral control From the Home screen, you can choose one of three bilateral control modes: • Dual control mode controls both processors. Noise Everyday Figure 36: Bilateral control mode dual left side (1) and right side (2) • Left control mode* controls only your left processor. Left side Noise Everyday...
Page 41: Dual Control Mode
Bilateral control Dual control mode When you pair two processors, your remote assistant is automatically in dual control mode. In dual control mode, you can control both processors at the same time • Change programs. • Change volume or sensitivity. •...
Page 42: Switching Between Control Modes
Bilateral control Switching between control modes To switch between control modes, press and hold the left or right directional key. Noise Everyday Noise Everyday Figure 39: Switching from dual control mode to left control mode Noise Everyday Noise Everyday Figure 40: Switching from left control mode to dual control mode Noise Everyday Noise...
Page 43 Bilateral control Noise Everyday Noise Everyday Figure 42: Switching from right control mode to dual control mode Noise Everyday Noise Everyday Figure 43: Switching from left control mode to right control mode Noise Everyday Noise Everyday Figure 44: Switching from right control mode to left control mode ©...
Page 45: Adjusting Settings
Adjusting settings You can adjust your processor and remote assistant settings to suit your listening needs. You can change the processor settings only when the processor is turned on and within operating distance. If the remote assistant is paired with two processors, both processors need to be turned on and within operating distance.
Page 46: Adjusting Your Processor Settings
Adjusting settings Adjusting your processor settings You can change the following processor settings: • Locking and unlocking processor buttons. • telecoil and microphone mixing ratio. • audio accessory and microphone mixing ratio. • processor indicator light preferences. • Enabling and disabling private tones. Locking and unlocking your processor buttons You can lock the two buttons on your processor to prevent children from changing the settings, or to avoid accidental button presses...
Page 47: Changing The Audio Accessory And Microphone Mixing Ratio
Adjusting settings You can set the mixing ratio for the telecoil and microphone to any of the following: • (50% telecoil input: 50% microphone input). • (67% telecoil input: 33% microphone input). • (75% telecoil input: 25% microphone input). • (80% telecoil input: 20% microphone input).
Page 48: Setting Your Processor Indicator Light Preferences
Adjusting settings You can set the mixing ratio for an audio accessory and the microphone to any of the following: • (50% audio accessory input: 50% microphone input). • (67% audio accessory input: 33% microphone input). • (75% audio accessory input: 25% microphone input). •...
Page 49 Adjusting settings To set your indicator light preferences: Select the desired indicator light settings screen (e.g. alerts and key press indicator light settings screen). To turn on the indicator light, press the lower right soft key. To turn it off, press the lower left soft key. Figure 50: Sound ok indicator light is off Figure 51: Sound ok indicator light is on Figure 52: Alert and key press indicator...
Page 50: Enabling And Disabling Private Tones
Adjusting settings Enabling and disabling private tones A private tone is a sound that only the recipient hears when a setting is changed, or when there is a problem with the processor. To hear a tone when a setting is changed, or when there is a problem, enable processor private tones.
Page 51: Adjusting Your Remote Assistant Settings
Adjusting settings Adjusting your remote assistant settings You can change the following remote assistant settings to suit your needs: • Remote assistant speaker volume. • Remote assistant audio and visual alerts. • Remote assistant language. Changing your remote assistant speaker volume Your remote assistant allows you to change the volume of the sounds associated with visual alerts and key presses.
Page 52 Adjusting settings Figure 57: Remote assistant audio and Figure 58: Remote assistant audio and visual alerts disabled visual alerts enabled 52 - CR110 User Guide © Cochlear Limited 2010...
Page 53: Demo Mode
Demo mode Demo mode allows you to familiarise yourself with the features on your remote assistant before you start using it to communicate with your processor. You can familiarise yourself with bilateral (uses two processors) advanced functions or unilateral (uses one processor) simple functions. Demo mode will not display visual alerts, or connect audio accessories.
Page 54 Demo mode To enter Demo mode when your remote assistant is not paired, press and hold the top right and bottom left soft keys at the same time from the pair prompt screen. When your remote assistant is not paired, the pair prompt screen displays if you press the Cochlear key.
Page 55: Caring For Your Remote Assistant
The following protective cases are available from Cochlear: • Cochlear Nucleus CR100 Series Belt Case: You can insert the ™ ® remote assistant into the belt case and attach it to your belt. The belt case can be rotated to adjust its position on the belt.
Page 56: Using The Remote Assistant Lanyard
Caring for your remote assistant • Cochlear Nucleus CR100 Series Protective Case: This is a ﬂ exible ™ ® rubber case into which you can insert the remote assistant. It is suitable for use by both children and adults, and is available in a choice of colours.
Page 57: Protecting Your Remote Assistant From Water Damage
Caring for your remote assistant Thread the lanyard as shown below: Hold the remote assistant in one hand. Insert the lanyard loop through the bottom hole with the thumb and index ﬁ nger of the other hand. Insert the lanyard strap through the lanyard loop as shown.
Page 58: Cleaning Your Remote Assistant
Caring for your remote assistant Cleaning your remote assistant To keep your remote assistant clean, wipe its display and buttons with a soft dry cloth. Do not use alcohol, household cleaners or abrasive materials to clean your remote assistant. Figure 64: Wiping the remote assistant with a soft dry cloth If your belt case, leather case or protective case gets dirty, wipe it with a soft dry cloth.
Page 59: General Warnings And Precautions For Using Your Remote Assistant
Caring for your remote assistant General warnings and precautions for using your remote assistant • Using your remote assistant cables in any way contradictory to their intended purpose (e.g. wearing the USB cable around the neck) can cause injury. • When operating machinery, ensure that your remote assistant lanyard does not get caught in the machine.
Page 61: Using Your Remote Assistant To Troubleshoot Your Processor
Using your remote assistant to troubleshoot your processor The following features on your remote assistant can help you troubleshoot your processor: • Visual alerts that appear on your remote assistant display. Figure 65: Coil off visual alert • Your processor status indicator. •...
Page 62: Checking Your Processor Coil
Using your remote assistant to troubleshoot your processor Checking your processor coil Your remote assistant has an in-built coil sensor that allows you to check if the coil connected to your processor is receiving sound signals from your processor. To check the coil using the coil sensor: Remove the coil from the head.
Page 63: Other Information
Other information Your warranty and registration form Your warranty is included in the document pack you received with your processor. Please complete the registration form and return to Cochlear within 30 days of receiving the product. Technical information The remote assistant wireless communication link operates in the 2.4 GHz ISM band using GFSK (Gaussian Frequency Shift Keying) on 10 channels.
Page 64 Other information • An indicator light for visual indication of system function or alert. • On-board battery charging circuit. • A temperature sensor for battery safety. • A mini type B USB connector for charging the device. Materials The remote assistant housing, including non-metallic buttons/keys, is made of polycarbonate.
Page 65: Environmental Conditions
Other information Characteristic Range Display 128 x 128 pixels, 1.5 inch backlit colour LCD Environmental conditions Condition Minimum Maximum Storage temperature -40 ºC (-40 ºF) +50 ºC (+122 ºF) Storage relative 0% RH 90% RH humidity Operating +5 ºC (+41 ºF) +50 ºC (+122 ºF) temperature Operating relative...
Page 66: Fcc (Federal Communications Commission) And Canadian Ic Compliance
Other information FCC (Federal Communications Commission) and Canadian IC compliance This device complies with part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: • This device may not cause harmful interference. •...
Page 67 Other information The symbols below are found on your processor components and packaging. Symbol Meaning See Instructions Refer to warnings and cautions in related user documentation Fragile Storage Temperature Limits Relative Humidity Limits IP Rating Protected against access of solid foreign objects greater than or equal to 1.0 mm diameter.
Page 68 Other information Disposal – dispose of electrical components in accordance with your local regulations Certiﬁ cation - Japan Certiﬁ cation - Australia Certiﬁ cation - New Zealand Tested to comply with FCC standards Serial number Date of manufacture Type B Equipment This device restricted to sale by or on the order of a physician.
Page 69: Legal Statement
The statements made in this guide are believed to be true and correct as of the date of publication. However, speciﬁ cations are subject to change without notice. Nucleus® cochlear implant systems are covered by one or more international patents. © Cochlear Limited 2010 ©...
Page 71: Glossary
Allows access to all of the features on the remote assistant. Bilateral control The remote assistant communicates with two processors at the same time. Cochlear Nucleus A protective case for the remote ™ ® CR100 Series Belt Case assistant that can be attached to the belt.
Page 72 Allows access and control of speciﬁ c processor settings. Processor status screen Displays current processor status. Remote assistant Hand-held remote control that controls the Cochlear Nucleus ™ ® CP800 Series Sound Processor. Remote assistant settings Allows access and control of speciﬁ c menu remote assistant settings.
Page 73 Glossary Toggle button Button on the left spine (side) of the remote assistant that is used to: • Turn telecoil and Auto Telecoil on and off. • Turn audio accessory on and off. Unilateral control The remote assistant communicates with one processor. Unpair Unpairs the remote assistant from the processor.
Page 75: Index
Index Adjusting processor settings changing the audio accessory and microphone mixing ratio 47 changing the telecoil and microphone mixing ratio 46 enabling and disabling private tones 50 locking and unlocking processor buttons 46 setting processor indicator light preferences 48 Adjusting remote assistant settings changing remote assistant speaker volume 51 enabling and disabling audio and visual alerts 51 Adjusting settings 45...
Page 76 Index Caring for your remote assistant cleaning 58 protecting 55–57 using the Lanyard 56–57 warnings and precautions 59 Changing audio accessory and microphone mixing ratio 47–48 indicator light preferences 48 sensitivity 32 telecoil and microphone mixing ratio 46 volume 31 Charging battery 11 charging for the ﬁ...
Page 77 Index Demo mode stop using 54 using 53 Dirt protection against 57 Disabling audio and visual alerts 51 private tones 50 Display Home screen 30 Dual control mode 41 Enabling audio and visual alerts 51 private tones 50 Equipment classiﬁ cation 65 Everyday program 28 FCC compliance 66 Focus program 28...
Page 78 Index Hard reset button 38 Home screen 28 returning to 30 selecting programs 29 Increasing sensitivity 32 volume 31 Interference actions to take 25 sources of 25 Labelling symbols 67–68 Language selection 21 Lanyard attaching 56–57 Leather case using 55 Locking processor buttons 46 remote assistant keypad 19...
Page 79 Index Mixing ratio audio accessory and microphone 47 telecoil and microphone 46 Music program 28 Noise program 28 Operating the remote assistant operating distance 24 Pairing the remote assistant 22 Processor indicator lights setting preferences 48 Programs Everyday 28 Focus 28 Music 28 Noise 28 selecting 29...
Page 80 Index Protective case using 56 Recharging battery 11 Remote assistant 7 components 9–10 dimensions 64 Home screen 28 indicator lights 37 locking and unlocking 19 materials 64 operating characteristics 64 physical conﬁ guration 63–64 selecting language 21 speciﬁ cations 63–64 turning on and off 18 using 21–38 Resetting processor 38...
Page 81 Index Technical information environmental conditions 65 speciﬁ cations 63–64 Telecoil reducing background noise 35 turning off 35 turning on 35 Troubleshooting the processor 61–62 Turning the remote assistant on and off 18 Unlocking processor buttons 46 remote assistant keypad 19 Using Auto Telecoil 36 belt case 55...
Page 82 Index Visual alerts 61 Volume decreasing 31 increasing 31 Warranty 63 Water protection against damage 57 82 - CR110 User Guide © Cochlear Limited 2010...
Page 84 Nucleus is a registered trademark of Cochlear Limited. Cochlear and the elliptical logo and Freedom are trademarks of Cochlear Limited. The statements made in this guide are believed to be true and correct in every detail as of the date of publication. However, speciﬁ...

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