Cochlear Nucleus CR230 User Manual
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Cochlear Nucleus CR230 User Manual

Remote assistant
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Cochlear Ltd (ABN 96 002 618 073) 1 University Avenue, Macquarie University, NSW 2109, Australia
Tel: +61 2 9428 6555 Fax: +61 2 9428 6352
Cochlear Ltd (ABN 96 002 618 073) 14 Mars Road, Lane Cove, NSW 2066, Australia
Tel: +61 2 9428 6555 Fax: +61 2 9428 6352
Cochlear Americas 13059 E Peakview Avenue, Centennial, CO 80111, USA
Tel: +1 303 790 9010 Fax: +1 303 792 9025
Cochlear Canada Inc 2500-120 Adelaide Street West, Toronto, ON M5H 1T1, Canada
Tel: +1 416 972 5082 Fax: +1 416 972 5083
Cochlear AG EMEA Headquarters, Peter Merian-Weg 4, 4052 Basel, Switzerland
Tel: +41 61 205 0404 Fax: +41 61 205 0405
Cochlear Deutschland GmbH & Co. KG Karl-Wiechert-Allee 76A, 30625 Hannover, Germany
Tel: +49 511 542 770 Fax: +49 511 542 7770
Cochlear Europe Ltd 6 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey KT15 2HJ, United Kingdom
Tel: +44 1932 26 3400 Fax: +44 1932 26 3426
Cochlear Benelux NV Schaliënhoevedreef 20 i, B-2800 Mechelen, Belgium
Tel: +32 15 79 55 11 Fax: +32 15 79 55 70
Cochlear France S.A.S. Route de l'Orme aux Merisiers, Z.I. Les Algorithmes – Bât. Homère, 91190 Saint-Aubin, France
Tel: +33 805 200 016 Fax: +33 160 196 499
Cochlear Italia S.r.l. Via Larga 33, 40138 Bologna, Italy
Tel: +39 051 601 53 11 Fax: +39 051 39 20 62
Cochlear Nordic AB Konstruktionsvägen 14, 435 33 Mölnlycke, Sweden
Tel +46 31 335 14 61 Fax +46 31 335 14 60
Cochlear Tıbbi Cihazlar ve Sağlık Hizmetleri Ltd. Şti.
Çubuklu Mah. Boğaziçi Cad., Boğaziçi Plaza No: 6/1, Kavacık, TR-34805 Beykoz-Istanbul, Turkey
Tel: +90 216 538 5900 Fax: +90 216 538 5919
Cochlear (HK) Limited Unit 1810, Hopewell Centre, 183 Queens Road East, Wan Chai, Hong Kong SAR
Tel: +852 2530 5773 Fax: +852 2530 5183
Cochlear Korea Ltd 1st floor, Cheongwon building, 828-5, Yuksam dong, Kangnam gu, Seoul, Korea
Tel: +82 2 533 4663 Fax: +82 2 533 8408
Cochlear Limited (Singapore Branch) 6 Sin Ming Road, #01-16 Sin Ming Plaza Tower 2, Singapore 575585
Tel: +65 6553 3814 Fax: +65 6451 4105
Cochlear Medical Device (Beijing) Co Ltd
Unit 2208 Gemdale Tower B, 91 Jianguo Road, Chaoyang District, Beijing 100022, P.R. China
Tel: +86 10 5909 7800 Fax: +86 10 5909 7900
Cochlear Medical Device Company India Pvt. Ltd.
Ground Floor, Platina Building, Plot No C-59, G-Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400 051, India
Tel: +91 22 6112 1111 Fax: +91 22 6112 1100
Nihon Cochlear Co Ltd Ochanomizu-Motomachi Bldg, 2-3-7 Hongo, Bunkyo-Ku, Tokyo 113-0033, Japan
Tel: +81 3 3817 0241 Fax: +81 3 3817 0245
www.cochlear.com
ACE, Advance Off-Stylet, AOS, AutoNRT, Autosensitivity, Beam, Clinicnet, Cochlear, Codacs, Contour, Contour Advance,
Custom Sound, DermaLock, ESPrit, Freedom, Hear now. And always, Hybrid, inHear, Invisible Hearing, MP3000, myCochlear,
NRT, Nucleus, Nucleus in Chinese characters, Off-Stylet, SmartSound, Softip, SPrint, the elliptical logo and Whisper
are either trademarks or registered trademarks of Cochlear Limited. Ardium, Baha, Baha Divino, Baha Intenso, Baha PureSound,
Baha SoftWear and Vistafix are either trademarks or registered trademarks of Cochlear Bone Anchored Solutions AB.
© Cochlear Limited 2013
Nucleus® CR230
Remote Assistant
User Guide
390460 ISS9 SEP13
Printed in Australia

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Summary of Contents for Cochlear Nucleus CR230

  • Page 1 Cochlear Benelux NV Schaliënhoevedreef 20 i, B-2800 Mechelen, Belgium Tel: +32 15 79 55 11 Fax: +32 15 79 55 70 Cochlear France S.A.S. Route de l’Orme aux Merisiers, Z.I. Les Algorithmes – Bât. Homère, 91190 Saint-Aubin, France Tel: +33 805 200 016 Fax: +33 160 196 499 Cochlear Italia S.r.l.

  • Page 2: About

    Cochlear™ Nucleus® CP910 or CP920 (“CP900 series”) Sound Processors. This guide is intended for Cochlear implant recipients and their carers using the Cochlear Nucleus CP910 or CP920 Sound Processors.

  • Page 3: Front

    CR230 Remote Assistant Front Program button Program button Display Lock-unlock slider Program button Program button Home button Left arrow button Up arrow button OK button Right arrow button Down arrow button Pin for attaching lanyard Back Personal identification label Telecoil button Speaker Product information label...

  • Page 4: Hold And Use

    Hold and use Hold the remote assistant in the palm of your hand. Keep it within two metres (about six feet) of the sound processor. If the distance is more than two metres, you may experience longer response times or loss of communication.

  • Page 5: Navigate

    Navigate When prompted, press Press the Home the up and down arrow button to return to buttons to select the previous menu options in menus or or Home screen change settings Press the left arrow Press the right arrow button to move back button to scroll forward through the screens through the screens...

  • Page 6: Lock And Unlock

    Lock and unlock The remote assistant can be locked to prevent buttons being accidentally pressed. Slide the lock-unlock slider down to lock the remote assistant, and up to unlock.
  • Page 7 The Unlocked or Locked screens will display based on the position of the slider. LOCKED You cannot turn off the remote assistant while it is locked. Use the lock-unlock slider to show the battery level of your remote assistant. NUCLEUS® CR230 REMOTE ASSISTANT USER GUIDE...
  • Page 8 NOTe Please refer to the booklet Important Information: Warnings, Precautions and Electromagnetic Compatibility for important information that applies to cochlear implant systems. Symbols used in this guide Note Important information or advice. Time saving hint. Caution (no harm) Special care to be taken to ensure safety and effectiveness.

  • Page 9: Table Of Contents

    Section guide About ........Charge ........Turn on .
  • Page 10 Contents About ........Front ..... Status indicators .
  • Page 11 Adjust Care ....... . Volume or sensitivity ... Clean .

  • Page 13: Charge

    Charge...

  • Page 14: Charge

    Charge battery Cochlear recommends that you fully charge the battery: The remote assistant has • before using the remote assistant for the first time an integrated battery that • when the remote assistant Battery Status screen shows can only be removed by that the battery is low trained Cochlear personnel.

  • Page 15: Charge

    There are three options for charging: Use the Cochlear™ Nucleus® Battery Charger and the Cochlear™ Nucleus® Battery Charging Kit. Use the Cochlear™ Nucleus® CR200 Series Charging Kit. NOTe You cannot switch off the remote assistant when it is plugged in.

  • Page 17: Turn On

    Turn on Turn on Select language Pair Turn off...

  • Page 18: Select Language

    Turn on To turn on the remote assistant, press and hold the OK button until the two Startup screens display. The Battery Status screen and your Home screen will display after the Startup screens. NOTe If this is the first time the remote assistant is being used, the Select Language screen will display instead of...

  • Page 19: Pair

    Pair Pairing allows the remote assistant to communicate with the processor. If a processor is not paired with the remote assistant, the No Processor Paired screen will display. Hold the processor coil to the back of the remote assistant to pair them. NO PROCESSOR PAIRED Hold processor coil...
  • Page 20 The Pair Processor screen will display. NOTe If you are a bilateral user, Press the OK button to pair. you will need to repeat steps 1 and 2 for your second processor. PAIR PROCESSOR ? PAIR When pairing is complete, the Processor Paired screen will display, followed by your Home screen.

  • Page 21: Turn Off

    Turn off To turn the remote assistant off: Press and hold the OK button until the menu displays. Cancel Switch Off Reset Settings SELECT Switch Off will already be highlighted. Press the OK button to select. NUCLEUS® CR230 REMOTE ASSISTANT USER GUIDE...

  • Page 23: Use

    Status indicators Programs on your Home screen Practice mode Advanced mode Use telecoil Audio accessories Bilateral displays and controls...

  • Page 24: Status Indicators

    Status indicators Your remote assistant allows you to display key information about your processor, including the battery status. Check processor status To check the status of your processor press the OK button from your Home screen. Two animated Status screens will display: The first Status screen will display STATUS the processor status indicator.
  • Page 25 STATUS An hourglass may briefly display instead of the battery in the second Status screen. This indicates that the remote assistant is waiting for an update from the processor. Press If there are problems with the processor or battery, an alert screen will display.

  • Page 26: Programs On Your Home Screen

    Programs on your Home screen While most recipients will have two programs on their remote assistants, your clinician may provide up to four programs based on your hearing requirements. These programs will be displayed on your Home screen. For example: WORK CAFE SCAN...

  • Page 27: Scan Program

    SCAN program The SCAN program (if set up by your clinician) detects and automatically adjusts your processor to the current sound environment. Icons associated with the SCAN program SCAN Quiet Noise Speech Speech in noise Wind Music NOTe You can hide the SCAN icons by navigating to the Settings screen and then to the SCAN Icons screen.

  • Page 28: Custom Programs

    Custom icons Your clinician can set the icon which displays for each of your custom programs. These icons let you see which program is active. 1 On 1 Café Distance Groups Home Music Outdoor School Shopping Work...

  • Page 29: Change Programs

    Change programs Up to four programs may be set up by your clinician. Use the program buttons to change between programs. Program 3 Program 4 WORK CAFE SCAN Program 2 Program 1 (selected) Display numbers instead of program names If you prefer to see numbers instead of program names displayed on your Home screen: Press and hold the OK button to display the menu.

  • Page 30: Practice Mode

    Practice mode Practice mode allows you to familiarise yourself with the NOTe In Practice mode, remote assistant before you start using it. adjustments or changes to settings are not saved or sent to the processor. To enter Practice mode: Press and hold the OK button. When the menu displays, press the down arrow button to highlight Practice Simple or Practice Advanced.
  • Page 31 Press the OK button to select. The Start Practice Mode screen will briefly display, followed by the Home screen in Practice mode. The remote assistant displays one square for SCAN SCAN Simple Practice mode and two squares for Advanced Practice mode. NUCLEUS®...
  • Page 32 Finish Practice mode To finish Practice mode: Press and hold the OK button to display the menu. Switch Off Finish Practice Mode Turn On Program Numbers SELECT Finish Practice Mode will already be highlighted. Press the OK button to select. The Practice Mode Finished screen will briefly display followed by the Home screen.

  • Page 33: Advanced Mode

    Advanced mode Your remote assistant is set to Simple mode by default. Simple mode provides access to features that are most relevant for your hearing requirements. If required, you can switch to Advanced mode to adjust settings on your processor and remote assistant. To change to Advanced mode: Press and hold the OK button to display the menu.

  • Page 34: Use Telecoil

    Use telecoil Listen to hearing loops and hear voices on the telephone with the telecoil. Your clinician can set up your processor with manual telecoil and also auto telecoil. Auto telecoil detects the telecoil signal automatically whenever you use a telecoil-compatible phone or are in range of a hearing loop. You cannot use telecoil while an audio accessory is connected to your processor.
  • Page 35 When you use the telecoil or auto telecoil, the following icons may display on your Home screen: Telecoil Telecoil on Telecoil is active on your processor. Auto telecoil Auto telecoil on (receiving) Auto telecoil is on and your processor is in range of and detecting a hearing loop or telephone.

  • Page 36: Audio Accessories

    Audio accessories If you connect an audio accessory to your processor, a pop-up will briefly display on your remote assistant. A small icon will be superimposed over your Home screen while the accessory is connected, and another pop-up will briefly display when the accessory is disconnected. For example: Off...

  • Page 37: Bilateral Displays And Controls

    Bilateral displays and controls If you are a bilateral user, some of the screens on your remote assistant will have left (L) and right (R) symbols to represent your left and right processors. For example: STATUS By default, any adjustments you make with your remote assistant will affect your left and right processors at the same time (together).
  • Page 38 If you are a bilateral user, an option in Advanced mode will allow you to control your processors separately. When you select ‘Separately’ on the Adjust Left/Right screen (accessible via the Settings screen), some screens on your remote assistant will be repeated to allow you to adjust the left and right processors separately.
  • Page 39 NUCLEUS® CR230 REMOTE ASSISTANT USER GUIDE...

  • Page 41: Adjust

    Adjust Volume and sensitivity Bass and treble Master volume...
  • Page 42 Adjust Your clinician may give you the ability to adjust volume, sensitivity, bass, treble and master volume from your remote assistant. If these controls are set up on your remote assistant, you can access the screens to adjust them by pressing the right arrow button from your Home screen.

  • Page 43: Volume Or Sensitivity

    Volume and sensitivity Volume controls your perception of loudness, while sensitivity controls the range of sounds your hear (e.g. soft, background, close or far away). Up to 10 volume and 21 sensitivity settings are available. To adjust volume or sensitivity levels: From your Home screen, press the right arrow button to navigate to the Volume or Sensitivity screen.

  • Page 44: Bass And Treble

    Bass and treble If enabled by your clinician, you can adjust your perception of low or high pitch sounds on your remote assistant. These adjustments can be made at the Bass or Treble screens: To adjust the bass or treble levels: From your Home screen, press the right arrow button to navigate to the Bass or Treble screens.

  • Page 45: Master Volume

    ADVANCeD MODe ONLY Master volume If your clinician has enabled bass and treble controls on your remote assistant, master volume will also be enabled. Master volume allows you to adjust the overall loudness of your sound processor. To adjust the master volume level: From your Home screen, press the right arrow button to navigate to the Hearing Adjustment screen.

  • Page 47: Settings

    Settings Telecoil mix Accessory mix Adjust left/right Processor buttons Processor beeps Processor lights Beeps on remote assistant Alert messages SCAN icons...
  • Page 48 ADVANCeD MODe ONLY Settings In Advanced mode, you have access to settings that allow you to make additional changes to the way your processor and remote assistant operate. SETTINGS The options available to you from the Settings screen allow you to: •...

  • Page 49: Telecoil Mix

    ADVANCeD MODe ONLY Telecoil mix Mixing allows you to combine telecoil and microphone input. To adjust the telecoil to microphone mixing ratio: TELECOIL MIX Go to the Settings screen and press the OK button. When the Telecoil Mix screen is displayed, press the up or down arrow button to change the mix.

  • Page 50: Accessory Mix

    ADVANCeD MODe ONLY Accessory mix To adjust the accessory to microphone mixing ratio (e.g. when using the Cochlear Nucleus Personal Audio Cable to listen to music): ACCESSORY MIX Go to the Settings screen and press the OK button. Press the right arrow button to navigate to the Accessory Mix screen.

  • Page 51: Adjust Left/Right

    ADVANCeD MODe ONLY Adjust left/right If you are a bilateral user, your remote assistant will allow you to make adjustments to your processors, either together (at the same time), or separately. To adjust this setting: ADJUST LEFT / RIGHT Go to the Settings screen and press the OK button. Together Separately Press the right arrow button to navigate to the Adjust...

  • Page 52: Processor Buttons

    Press the right arrow button to navigate to the Processor Beeps screen. Press the up or down arrow button to highlight Off or On. NOTe Only cochlear implant recipients will be able Press the OK button to select. to hear processor beeps.

  • Page 53: Processor Lights

    ADVANCeD MODe ONLY Processor lights You can turn on or turn off various indicator lights on your processor. The following table explains the different options. TYPE OF INDICATOR Key Press Alert Microphone Telecoil/ activity Accessory/ OPTION DISPLAYED? Child Monitor When processor on implant When processor off implant Adult When processor on implant...

  • Page 54: Beeps On Remote Assistant

    ADVANCeD MODe ONLY Beeps on remote assistant Advanced mode allows you to adjust the volume of alert and key press beeps. To adjust the beeps on your remote assistant: BEEPS ON REMOTE Loud Go to the Settings screen and press the OK button. Soft Press the right arrow button to navigate to the Beeps on Remote screen.

  • Page 55: Alert Messages

    ADVANCeD MODe ONLY Alert messages Alert messages provide information about potential problems with your processor or remote assistant, for example a low battery. However, you can change the setting to either hide or show alert messages. To change the alert messages setting : ALERT MESSAGES Hide Go to the Settings screen and press the OK button.

  • Page 56: Scan Icons

    ADVANCeD MODe ONLY SCAN icons If you are using the SCAN program, the icons will display on the Home screen to let you know what type of sound environment the processor has detected. SCAN ICONS You can change this setting to either hide or show SCAN icons.
  • Page 57 NUCLEUS® CR230 REMOTE ASSISTANT USER GUIDE...

  • Page 59: Care

    Care Clean Store...

  • Page 60: Clean

    Clean Keep your remote assistant dry. WARNING Do not use an To keep your remote assistant clean, wipe the display and oven, microwave buttons with a soft dry cloth. or any other electrical or heating device to dry the remote assistant.

  • Page 61: Store

    Store To protect your remote assistant against impact and scratches, Cochlear recommends that you use the Cochlear™ Nucleus® CR200 Series Protective Case. When using the remote assistant while it is in a protective case, you may notice a slight decrease in the operating range. If this happens, either hold the remote assistant closer to your processor, or remove the remote assistant from the protective case when using it.

  • Page 63: Troubleshoot

    Troubleshoot Alert screens View system details Reset processor settings Reset remote assistant Other problems...

  • Page 64: Alert Screens

    Alert screens The remote assistant displays alert screens when problems occur. These screens include troubleshooting information to help you resolve problems: Description of problem How to resolve the problem Some alerts are warnings (e.g. battery low), while other alerts indicate actions which need to be taken before you can continue to use your remote assistant (e.g.
  • Page 65 Alert while screen is locked COIL OFF IMPLANT If alerts occur while the remote assistant is locked, the remote assistant will beep and the screen will “wake up” with a Locked screen that also shows the alert. Unlock the remote assistant to resolve the alert. Press Out of range alert If you are out of range, an alert will display on the Home...

  • Page 66: View System Details

    ADVANCeD MODe ONLY View system details Advanced mode allows you to view system details, such as: • remote assistant version • processor version • serial numbers. SETTINGS To view system details: From the Home screen, press the right arrow button to navigate to the Settings screen.

  • Page 67: Reset Processor Settings

    Reset processor settings If you want to reset your processor to the initial settings made by your clinician, you can select the Reset Settings option on your remote assistant. This will reset volume, sensitivity and all Advanced mode options. To reset the settings on your processor: Press and hold the OK button until the menu displays.

  • Page 68: Reset Remote Assistant

    Reset remote assistant If the Home button does not work or the remote assistant freezes, you can reset the remote assistant by using a pointed object to press the hard reset button at the back of the remote assistant. This will reset the remote assistant to its original settings. You will have to: •...

  • Page 69: Other Problems

    Other problems PROBLEM RESOLUTION The processor is 1. Make sure the processor is turned on and is within unavailable 2 metres of your remote assistant. See Turn on, page 16. 2. Ensure the processor is paired with your remote assistant. See Pair, page 17. 3.
  • Page 70 3. If you are charging your remote assistant using a computer, ensure the computer is “awake” and on. 4. Try charging your remote assistant using the USB cable and the Cochlear Global Power Adaptor (provided in the Cochlear Nucleus CR200 Series Charging Kit). See Charge battery, page 12.
  • Page 71 NUCLEUS® CR230 REMOTE ASSISTANT USER GUIDE...

  • Page 72: Warnings

    • Only use battery charging equipment • Do not use any commercial or household supplied by Cochlear to charge the appliance to dry the remote assistant. remote assistant. • Do not bend or compress the display on •...

  • Page 73: Other Information

    Other information Physical configuration Materials The remote assistant comprises: The remote assistant housing, including • Custom analogue and digital integrated non-metallic buttons, is made of circuits based on a microprocessor polycarbonate. design, with bi-directional wireless communication capabilities. • Buttons and a slider for control of processor features and its own system features.
  • Page 74 Wireless communication link Battery life, charge cycles and lifespan The remote assistant wireless communication link operates in the 2.4 GHz • Battery life means the time a device will ISM band using GFSK (Gaussian Frequency run before the disposable batteries must Shift Keying) on 5 channels.
  • Page 75 Dimensions COMPONENT LENGTH WIDTH DEPTH CR230 Remote Assistant 110.8 mm 46.3 mm 14.0 mm Weight COMPONENT WEIGHT CR230 Remote Assistant Operating characteristics CHARACTERISTIC VALUE/RANGE Wireless technology Proprietary low power bi-directional wireless link RF frequency 2.4 GHz Operating battery voltage 3.7 V Battery charging voltage 4.2 V Battery capacity...

  • Page 76: Environmental Conditions

    Environmental conditions CONDITION MINIMUM MAXIMUM Storage & transport temperature -10°C (14°F) +55°C (+131°F) Storage & transport relative humidity 0% RH 90% RH Storage & transport pressure 250 hPa 1030 hPa Operating temperature +5°C (+41°F) +40°C (+104°F) Operating relative humidity 0% RH 90% RH Operating pressure 700 hPa...

  • Page 77: Environmental Protection

    Environmental protection Equipment classification Your remote assistant contains electronic Your remote assistant is an accessory to a components subject to the Directive medical device as described in the 2002/96/EC on waste electrical and international standard IEC 60601-1:2005, electronic equipment. Medical Electrical Equipment – Part 1: General Requirements for Basic Safety and Help protect the environment by not Essential Performance.
  • Page 78 FCC ID: WTOR200FF Changes or modifications made to this IC ID: 8039A-R200FF equipment not expressly approved by Cochlear Limited may void the FCC Radio compliance for Japan authorisation to operate this equipment. This device is granted pursuant to the This equipment has been tested and found...
  • Page 79 Labelling symbols The following symbols may appear on your processor or remote components and/ or packaging: Refer to instruction manual Specific warnings or precautions associated with the device, which are not otherwise found on the label Manufacturer Authorised representative in the European Community Catalogue number Serial number Batch code...
  • Page 80 Radio compliance certification for Australia and New Zealand Radio compliance certification for Japan L SB002 KCC-CRM- Radio compliance certification for Korea COH-CR200 Do not re-use By prescription Recyclable material Dispose of electrical components in accordance with your local regulations Dispose of lithium-ion batteries in accordance with your local regulations Keep dry Coil guide.

  • Page 81: Legal Statement

    Legal statement The statements made in this guide are believed to be true and correct as of the date of publication. However, specifications are subject to change without notice. © Cochlear Limited 2013 NUCLEUS® CR230 REMOTE ASSISTANT USER GUIDE...
  • Page 82 Notes...

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