About this guide This guide is intended for hearing implant recipients and their carers using the Cochlear™ Remote Control (Model CR310) with their sound processor . This guide can also be used as a reference by hearing care professionals .
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Volume or Next sensitivity up program button button Previous Volume or program button sensitivity down button Pin for attaching lanyard Other indicators on your remote control Telecoil on Low battery in Accessory on remote control COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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The Remote Control (CR310) is a hand-held device for controlling the commonly used functions of your sound processor . The remote control allows you to: • change programs • turn volume or sensitivity (if available) up and down • control audio streaming from True Wireless Accessories ™...
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. Indications The Cochlear Remote Control (Model CR310) is indicated for Cochlear Nucleus implant recipients with a compatible Cochlear sound processor . Compatible Cochlear sound processors are as follows: •...
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Benefits The Cochlear Remote Control (Model CR310) operates in conjunction with a compatible Cochlear Nucleus implant system . Potential benefits of receiving a Cochlear Nucleus implant system include: • Better understanding of speech in quiet • Better understanding of speech in noise •...
. Dispose of used batteries immediately . 1 . Unlock the battery cover by turning the screw anticlockwise with a small Phillips head (cross-head) screwdriver . 2 . Slide off the battery cover and remove the battery . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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. 4 . Replace the battery cover, bottom edge first . 5 . Lock the battery cover in place by turning the screw clockwise with a small Phillips head screwdriver until tight . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
Slide the switch up to turn on . When the switch is in the up position, the remote control will “go to sleep” when not in use . Press any button to “wake” it again . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
Turn off your remote control to stop it “waking” when not in use, for example, when carried in your pocket . Out of range If your sound processor is out of range or experiencing interference, the remote control displays dashes (shown at left) . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
1 . Turn off your sound processor and remote control . 2 . Turn on your sound processor and remote control . They must both be “awake” and on at all times while pairing . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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5 . The remote control then shows successful pairing of either left (L) or right (R) sound processor . 6 . If you have two processors (bilateral), repeat steps 1-5 for your second sound processor . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
Your clinician may program your sound processor with up to four programs which you can choose with your remote control . Press to move up to the next program Press to move down to the previous program COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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When you turn on your remote, it always displays the current settings (e .g . volume), even if you have adjusted those settings using the sound processor button (or the Nucleus Smart App), while the remote was off . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
. You can set Volume up to level 10 or Sensitivity up to level 21 . Press to turn up the volume or sensitivity Press to turn down the volume or sensitivity COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
. 2 . To stop streaming audio, short-press the telecoil button . The accessory icon will disappear . NOTE You use the controls on the Phone Clip to make and receive calls . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
• For Kanso 2 Sound Processors, you need the Mini Microphone 2+ to use telecoil . • For phone use we recommend the Cochlear Wireless Phone Clip (see the True Wireless Accessories User Guide) or a compatible smartphone (see the Sound Processor User Guide) .
Your remote control transmits high frequency radio waves when switched on . Place it in a flight-safe mode (e .g . turn it off) during takeoff and landing . Check with airline staff before flying if you are unsure . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
. If your remote control gets wet 1 . Dry the remote control with a soft dry cloth . 2 . Remove the battery . See Change the battery on page 7 . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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4 . Insert a new battery . See Change the battery on page 7 . NOTE Before replacing the battery, check for any remaining moisture . If moisture remains, repeat the earlier steps . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
Remote control shows • Contact your clinician . pairing error Remote control won’t • Replace the battery . See Change turn on or ‘wake up’ the battery on page 7 . (display remains blank) COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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. Telecoil button doesn’t • Check that the wireless accessory is start/stop streaming turned on . audio from a wireless • Make sure the wireless accessory is accessory paired to your sound processor(s) . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
. • Do not place the remote control inside any part of your body (e .g . mouth) . • Keep the remote control out of reach of very young children . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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(such as the Wireless Programming Pod) are MR Unsafe . Full MRI safety information is available at www.cochlear.com/warnings or by calling your regional Cochlear office (contact numbers available at the end of this document) . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
• a display for indicating system status and activity • in-built coil sensor • lanyard pin . Materials The remote control housing and buttons are made of polycarbonate and acrylonitrile butadiene styrene (ABS) . The display is made of ABS . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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90% RH Operating pressure 700 hPa 1060 hPa Dimensions COMPONENT LENGTH WIDTH DEPTH CR310 Remote Control 66 .0 mm 36 .5 mm 10 .6 mm Weight COMPONENT WEIGHT CR310 Remote Control (with battery) 35 g COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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2 . 1 2 V – 3 .00 V Button and switch functions Remote control lock and unlock, telecoil/wireless accessories on and off, program adjust, volume or sensitivity settings adjust Remote communication range At least 2 m Display Custom, icon based monochrome COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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Your remote control is an accessory to a medical device as described in the international standard IEC 60601-1:2005/ A1:2012, Medical Electrical Equipment – Part 1: General Requirements for Basic Safety and Essential Performance . COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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Certification and applied standards The CR310 Remote Control also fulfils the essential requirements listed in the EC directive 2014/53/EU on Radio Equipment as per the conformity assessment procedure in Annex III . The declaration of conformity may be consulted at www.cochlear.com/wps/wcm/connect/intl/about/company-...
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected . • Consult the dealer or an experienced radio/TV technician for help . FCC ID: WTO-CR310 ISED: 8039A-CR310 CAN ICES-3 (B)/NMB-3(B) COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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Manufacturer Compatible sound processors Authorised representative in the European Community Unique Device Identification Medical Device Catalogue number Serial number Batch code Date of manufacture Temperature limits CE registration mark COCHLEAR REMOTE CONTROL (CR310) USER GUIDE...
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