Cochlear Nucleus CR110 User Manual

Nucleus cr110 remote assistant

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Nucleus

CR110 Remote Assistant

User Guide

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Page 1 Nucleus CR110 Remote Assistant ® User Guide...
Page 2 Symbols � Note Important information or advice. Can save inconvenience. � Warning (harmful) Potential safety hazards and serious adverse reactions. Could cause harm to person.
Page 3: Table Of Contents
Contents Introduction ....................... 7 Purpose of this guide ................. 7 Cochlear Nucleus CR110 Remote Assistant .......... 7 Getting to know your remote assistant ............9 Remote assistant components ..............9 Getting started....................11 Charging and recharging your remote assistant battery ....11 Charging your remote assistant battery for the first time ..11...
Page 4 Using the Hard Reset button ..............42 Personalising settings ..................43 Personalising your processor settings ..........44 Locking and unlocking your processor buttons ......45 Changing the telecoil and microphone mixing ratio ....46 Changing the audio accessory and microphone mixing ratio ...47 Setting your processor indicator light preferences ......49 Enabling and disabling private tones ..........50 Resetting all your processor settings and programs ....
Page 5 Other information ..................73 Your warranty and registration form ............73 Technical information ................73 Specifications ..................73 Environmental conditions ..............75 Certification and applied standards ............76 Equipment classification ................. 76 IP rating of remote assistant ............76 FCC (Federal Communications Commission) and Canadian IC compliance ...................
Page 7: Introduction
Cochlear Nucleus CR110 Remote Assistant Your Cochlear Nucleus CR110 Remote Assistant is a hand-held remote control that enables you to communicate with your Cochlear Nucleus CP810 Sound Processor. It can also receive communication from your processor.
Page 9: Getting To Know Your Remote Assistant
Lower right soft key to select a program or change processor or remote assistant settings. Remote assistant display. Remote assistant keypad lock and unlock slider. Upper right soft key to select a program or access the remote assistant settings menu. © Cochlear Limited 2010 CR110 User Guide - 9...
Page 10 Remote assistant speaker. Product information label. In-built coil sensor guides. Hard Reset button to reset the remote assistant if the Cochlear key does not work, or if the remote assistant freezes. 10 - CR110 User Guide © Cochlear Limited 2010...
Page 11: Getting Started
Your remote assistant has a non-removable rechargeable battery. Charging your remote assistant battery for the first time Cochlear recommends that you fully charge the battery before using your remote assistant for the first time. It may take approximately 2 to 4 hours to fully charge a completely empty battery.
Page 12: When To Recharge Your Remote Assistant Battery
When you turn on your remote assistant, the battery status screen displays after it displays the start-up (Cochlear logo) screen. The less white you see on the battery icon, the less charge you have. The remote assistant keypad lock/unlock screen also indicates battery status.
Page 13: How To Recharge Your Remote Assistant Battery
™ ® Cochlear Nucleus CR100 Series USB Cable. ™ ® • Cochlear Nucleus CR100 Series USB Cable attached directly to the USB port on your personal computer. • Cochlear Nucleus CP800 Series Battery Charger and Cochlear ™ ® Nucleus CR100 Series USB Cable. The CP800 Series Battery Charger allows you to charge your remote assistant and your processor rechargeable battery module/s at the same time.
Page 14 Plug the other end of the CR100 Series USB Cable into the CR100 Series Global Power Adaptor. Connect the CR100 Series Global Power Adaptor to a mains power outlet. 14 - CR110 User Guide © Cochlear Limited 2010...
Page 15 'New hardware found' wizard (dialog) may display on your computer. If you have Internet access, click 'Next' on your computer to install the software for the Cochlear CR110 device. If you do not have Internet access, press Cancel to dismiss the wizard.
Page 16 Global Power Adaptor to a mains power outlet. When the CR100 Series USB Cable is first plugged into the CP800 Series Battery Charger, a battery charging animation will appear on your remote assistant display. 16 - CR110 User Guide © Cochlear Limited 2010...
Page 17 Figure 4: Battery status screen showing battery is fully charged © Cochlear Limited 2010 CR110 User Guide - 17...
Page 18: Turning Your Remote Assistant On And Off
Getting started Turning your remote assistant on and off To turn on your remote assistant, press and hold the Cochlear key until the start-up screen (Cochlear logo) appears on the display. Figure 5: Pressing the Cochlear key Figure 6: Start-up screen To turn off your remote assistant, press and hold the Cochlear key until the display turns off after displaying the Goodbye screen.
Page 19: Locking And Unlocking Your Remote Assistant Keypad
To unlock, slide the lock/unlock slider upwards. Figure 8: Locking/unlocking the remote assistant keypad Figure 9: Remote assistant keypad locked Figure 10: Remote assistant keypad unlocked © Cochlear Limited 2010 CR110 User Guide - 19...
Page 21: Using Your Remote Assistant
(if communicating with one processor), or between the two processors (if communicating with two processors). • It is not necessary to point your remote assistant at your processor. © Cochlear Limited 2010 CR110 User Guide - 21...
Page 22 Hold your remote assistant in a different position. • Move away from the vicinity of any electronic equipment that may be causing interference. If you continue to experience interference, consult your clinician. 22 - CR110 User Guide © Cochlear Limited 2010...
Page 23: Home Screen
When you turn on your remote assistant, it takes you to the Home screen after displaying the start-up screen (Cochlear logo) and the remote assistant battery status. The Home screen displays only when your remote assistant is paired with your processor.
Page 24 You may not see all four program icons on your screen. For example, if only Everyday and Noise programs are enabled on your processor, you will only see the icons for those two programs. 24 - CR110 User Guide © Cochlear Limited 2010...
Page 25: Selecting Programs
Figure 14: Home screen displaying icons for telecoil (1), Auto Telecoil (2) and audio accessory (3) To return to the Home screen at any time, press the Cochlear key. Selecting programs To select a program, press one of the soft keys (the four buttons around the display) from the Home screen.
Page 26: Increasing And Decreasing Volume
Increase the volume if the sound from the microphone, telecoil or audio accessory, including your own voice, is too soft. To increase the volume for your current program, press the upper 26 - CR110 User Guide © Cochlear Limited 2010...
Page 27 To return to the default volume at any time, change the volume to the level indicated by this square. © Cochlear Limited 2010 CR110 User Guide - 27...
Page 28: Increasing And Decreasing Sensitivity
To decrease sensitivity, press the left directional key from the Home screen. Focus Music Noise Everyday Figure 19: Sensitivity scale screen Figure 18: Directional keys for decreasing sensitivity (1) and increasing sensitivity (2) 28 - CR110 User Guide © Cochlear Limited 2010...
Page 29: Checking Your Processor Status
(e.g. mix of audio accessory and microphone input), the remote assistant indicates the level of input from the combined sources. To view your processor status, press the Cochlear key from the Home screen. The processor status screen displays only when your remote assistant is paired with your processor.
Page 30 The icon next to the audio meter shows the source of audio input (e.g. microphone). Figure 22: Processor battery status (1) audio meter (2) and audio input (3) 30 - CR110 User Guide © Cochlear Limited 2010...
Page 31: Using The Telecoil
Music Focus Music Noise Everyday Noise Everyday Figure 24: Home screen with telecoil Figure 25: Home screen with telecoil turned on in the Everyday program turned off in the Everyday program © Cochlear Limited 2010 CR110 User Guide - 31...
Page 32: Using Auto Telecoil
The telecoil icon will display on the Home screen. To switch from telecoil to Auto Telecoil, press and hold the Toggle button until the Auto telecoil icon displays on the Home screen. 32 - CR110 User Guide © Cochlear Limited 2010...
Page 33: Pairing Your Remote Assistant With Your Processor
If your remote assistant is not paired with your processor, you see the following screen on your remote assistant display. Pair Figure 27: Remote assistant needs to be paired with the processor © Cochlear Limited 2010 CR110 User Guide - 33...
Page 34: Pairing Your Remote Assistant With One Processor
Press the lower right soft key (Pair) on the remote assistant to begin pairing. Pair Figure 28: Pair screen The pairing animation screen displays. Figure 29: Remote assistant pairing animation screen Turn on the processor while this screen is displayed. 34 - CR110 User Guide © Cochlear Limited 2010...
Page 35: Pairing Your Remote Assistant With Your Second Processor
To pair your remote assistant with your second processor: Turn off the second processor. Press the lower right soft key (Pair 2nd) to pair the second processor. Unpair Pair 2 Figure 31: Pair second processor screen © Cochlear Limited 2010 CR110 User Guide - 35...
Page 36 Figure 33: Remote assistant is successfully paired with both processors A blue processor icon indicates the left processor. A red processor icon indicates the right processor. The two green ticks indicate that both processors have been successfully paired. 36 - CR110 User Guide © Cochlear Limited 2010...
Page 37: Unpairing Your Remote Assistant From Your Processor
To unpair your remote assistant from your processor: From the Home screen, press the Cochlear key until you see the processor status screen. Press the upper right soft key to select the remote assistant settings menu.
Page 38 You can also use the left and right directional key to pair and unpair. When your remote assistant is unpaired, you see this screen if you press the Cochlear key. Figure 37: Remote assistant is not paired with the processor 38 - CR110 User Guide © Cochlear Limited 2010...
Page 39: Understanding Remote Assistant Indicator Lights
The remote assistant battery is low or empty. • The remote assistant firmware may need an update. Steady orange The remote assistant battery is charging. Steady green The remote assistant battery is fully charged. © Cochlear Limited 2010 CR110 User Guide - 39...
Page 40: Resetting Your Remote Assistant Settings
To reset all remote assistant settings to the default states: From the Home screen, press the Cochlear key until you see the processor status screen. Press the upper right soft key to select the remote assistant settings menu.
Page 41: Using Demo Mode
Press the lower left soft key or the left directional key to enter Demo mode. DEMO Reset Reset Reset Figure 39: Remote assistant reset screen with Demo mode button © Cochlear Limited 2010 CR110 User Guide - 41...
Page 42: Using The Hard Reset Button
Demo mode, you will exit Demo mode. Using the Hard Reset button If the Cochlear key does not work or your remote assistant display freezes, you can press the Hard Reset button on the back of the remote assistant to reset your remote assistant.
Page 43: Personalising Settings
Turn on your processor and ensure that the remote assistant is within operating distance of your processor. From the remote assistant Home screen, press the Cochlear key. To select the processor settings menu, press the upper left soft key. To select the remote assistant settings menu, press the upper right soft key.
Page 44: Personalising Your Processor Settings
Enable and disable private tones. • Reset all your processor and program settings. • View your processor firmware and serial number details. Read the following sections for more information on changing these settings. 44 - CR110 User Guide © Cochlear Limited 2010...
Page 45: Locking And Unlocking Your Processor Buttons
To lock or unlock your processor buttons: Select the processor buttons lock and unlock screen from the processor settings menu. Press the lower right soft key to lock or unlock the processor buttons. © Cochlear Limited 2010 CR110 User Guide - 45...
Page 46: Changing The Telecoil And Microphone Mixing Ratio
(75% telecoil input: 25% microphone input). • (80% telecoil input: 20% microphone input). • (83% telecoil input: 17% microphone input). • (86% telecoil input: 14% microphone input). • 100% telecoil input. 46 - CR110 User Guide © Cochlear Limited 2010...
Page 47: Changing The Audio Accessory And Microphone Mixing Ratio
(75% audio accessory input: 25% microphone input). • (80% audio accessory input: 20% microphone input). • (83% audio accessory input: 17% microphone input). • (86% audio accessory input: 14% microphone input). • 100% audio accessory input. © Cochlear Limited 2010 CR110 User Guide - 47...
Page 48 To focus more on the audio accessory input, press the lower left soft key. To hear more background sounds, press the lower right soft key. Figure 46: Audio accessory input set to 100% 48 - CR110 User Guide © Cochlear Limited 2010...
Page 49: Setting Your Processor Indicator Light Preferences
Figure 47: Sound Ok light indicator is off Figure 48: Sound Ok light indicator is on Light on Figure 49: Alert and key press light Figure 50: Alert and key press light indicator is off indicator is on © Cochlear Limited 2010 CR110 User Guide - 49...
Page 50: Enabling And Disabling Private Tones
Select the private tones screen from the processor settings menu. Press the lower right soft key to enable or disable private tones. Enable Enable Disable Disable Figure 51: Private tones enabled Figure 52: Private tones disabled 50 - CR110 User Guide © Cochlear Limited 2010...
Page 51: Resetting All Your Processor Settings And Programs
Reset Reset Figure 53: Processor settings reset screen Done Done Figure 54: Processor settings and programs have been reset © Cochlear Limited 2010 CR110 User Guide - 51...
Page 52: Viewing Your Processor Firmware And Serial Number Details
Enable and disable your remote assistant audio and visual alerts. • Select your remote assistant language. • View your remote assistant firmware and serial number details. Read the following sections for more information on how to change these settings. 52 - CR110 User Guide © Cochlear Limited 2010...
Page 53: Changing Your Remote Assistant Display Contrast
To increase the contrast between dark and light images, press the lower left soft key. To decrease the contrast, press the lower right soft key. Figure 56: Remote assistant display contrast screen © Cochlear Limited 2010 CR110 User Guide - 53...
Page 54: Changing Your Remote Assistant Display Brightness
To increase the level of brightness, press the lower right soft key. To decrease the level of brightness, press the lower left soft key. Figure 57: Remote assistant display brightness screen 54 - CR110 User Guide © Cochlear Limited 2010...
Page 55: Changing Your Remote Assistant Speaker Volume
To save battery power, there are no visual alerts when your remote assistant is in standby mode. The orange indicator light will flash when there is a problem, even if visual alerts are disabled. © Cochlear Limited 2010 CR110 User Guide - 55...
Page 56: Selecting Your Remote Assistant Language
To select another language, press the lower left or lower right soft key. To go back to the previous language, press the opposite key until that language displays. English Figure 61: Remote assistant language selection screen 56 - CR110 User Guide © Cochlear Limited 2010...
Page 57: Viewing Your Remote Assistant Firmware And Serial Number Details
Version No 872 SP15 Figure 62: Remote assistant firmware and serial numbers � You can also use the left and right directional keys to perform the functions described in this section. © Cochlear Limited 2010 CR110 User Guide - 57...
Page 59: Bilateral Control
Status screens. • Visual alerts screen. Focus Music Noise Everyday Figure 64: Bilateral mode processor Figure 63: Bilateral mode Home screen battery status screen Figure 65: Bilateral mode visual alerts screen © Cochlear Limited 2010 CR110 User Guide - 59...
Page 60 Focus Music Noise Everyday Figure 67: Bilateral control mode left side • Right control mode controls only your right processor. Focus Music Noise Everyday Figure 68: Bilateral control mode right side 60 - CR110 User Guide © Cochlear Limited 2010...
Page 61: Dual Control Mode
Sometimes you may want to change a setting on one processor only. For example: • Turn on the telecoil or Auto Telecoil on the left processor only. • Change the volume or sensitivity on the right processor only. © Cochlear Limited 2010 CR110 User Guide - 61...
Page 62: Switching Between Control Modes
Everyday Figure 70: Switching from left control mode to dual control mode Focus Focus Music Music Noise Everyday Noise Everyday Figure 71: Switching from dual control mode to right control mode 62 - CR110 User Guide © Cochlear Limited 2010...
Page 63 Everyday Figure 73: Switching from left control mode to right control mode Focus Music Focus Music Noise Everyday Noise Everyday Figure 74: Switching from right control mode to left control mode © Cochlear Limited 2010 CR110 User Guide - 63...
Page 65: Caring For Your Remote Assistant
Caring for your remote assistant Protecting your remote assistant To protect your remote assistant against impact and scratches, Cochlear recommends that you use a protective case. The following protective cases are available from Cochlear: • Cochlear Nucleus CR100 Series Belt Case: You can insert the ™...
Page 66: Using The Remote Assistant Lanyard
When threading the lanyard, always insert the lanyard loop through the bottom hole, which is the hole just above the personal identification label. 66 - CR110 User Guide © Cochlear Limited 2010...
Page 67: Protecting Your Remote Assistant From Water Damage
Protecting your remote assistant from water damage Your remote assistant is protected against access of solid foreign objects greater than or equal to 1.0 mm diameter, and failure from splashing water (IP44 rating). © Cochlear Limited 2010 CR110 User Guide - 67...
Page 68: Cleaning Your Remote Assistant
To check if your remote assistant is still functioning, turn it on again after it is dry. If your remote assistant no longer functions, return it to your clinician. Cochlear cannot guarantee that it can repair a water- damaged remote assistant.
Page 69: General Warnings And Precautions For Using Your Remote Assistant
• When your remote assistant is not in use, turn it off and store it safely. • Dispose of electrical components in accordance with your local regulations. © Cochlear Limited 2010 CR110 User Guide - 69...
Page 71: Using Your Remote Assistant To Troubleshoot Your Processor
To check the coil using the coil sensor: Remove the coil from the head. Do not use the coil sensor when the coil is on the head. © Cochlear Limited 2010 CR110 User Guide - 71...
Page 72 If the coil is not receiving sound signals, no response is shown on your remote assistant display. Once you move the coil away from your remote assistant, the remote assistant returns to its previous display. 72 - CR110 User Guide © Cochlear Limited 2010...
Page 73: Other Information
Your warranty and registration form Your warranty is included in the document pack you received with your processor. Please complete the registration form and return to Cochlear within 30 days of receiving the product. Technical information The remote assistant wireless communication link operates in the 2.4 GHz ISM band using GFSK (Gaussian Frequency Shift Keying) on 10 channels.
Page 74 The spine and metallic buttons/keys are made of chrome plated stainless steel. Dimensions Length Width Depth 110 mm 45 mm 12 mm Weight The remote assistant weighs approximately 64 g. 74 - CR110 User Guide © Cochlear Limited 2010...
Page 75: Environmental Conditions
Storage temperature -40 ºC (-40 ºF) +50 ºC (+122 ºF) Storage relative 0% RH 90% RH humidity Operating +5 ºC (+41 ºF) +50 ºC (+122 ºF) temperature Operating relative 0% RH 90% RH humidity © Cochlear Limited 2010 CR110 User Guide - 75...
Page 76: Certification And Applied Standards
This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Cochlear Limited may void the FCC authorization to operate this equipment. 76 - CR110 User Guide...
Page 77 FCC ID number: WTOCR11000 IC ID number: 8039A-CR11000 The symbols below are found on your processor components and packaging. Symbol Meaning See Instructions Refer to warnings and cautions in related user documentation Fragile © Cochlear Limited 2010 CR110 User Guide - 77...
Page 78 Protected against failure from splashing water. CE Registration Mark CE Registration Mark Certification - Europe Disposal - do not dispose in fire Disposal – dispose of electrical components in accordance with your local regulations 78 - CR110 User Guide © Cochlear Limited 2010...
Page 79 14 Mars Road, Lane Cove NSW 2066, Australia Made in Australia Product label information for the CR110 Remote Assistant remote assistant. Cochlear Limited 14 Mars Road, Lane Cove NSW 2066, Australia Made in China © Cochlear Limited 2010 CR110 User Guide - 79...
Page 80: Legal Statement
The statements made in this guide are believed to be true and correct as of the date of publication. However, specifications are subject to change without notice. Nucleus® cochlear implant systems are covered by one or more international patents. © Cochlear Limited 2010 80 - CR110 User Guide ©...
Page 81: Glossary
Used to check if the coil connected to the processor is receiving sound signals from the processor. Hard reset button Resets the remote assistant if the Cochlear key is not working. Home screen Allows access to program selection and key settings. © Cochlear Limited 2010...
Page 82 Toggle button Button on the left spine (side) of the remote assistant that is used to: • Turn telecoil and Auto Telecoil on and off. • Turn audio accessory on and off. 82 - CR110 User Guide © Cochlear Limited 2010...
Page 83 Glossary Unilateral control The remote assistant communicates with one processor. Unpair Unpairs the remote assistant from the processor. Upper directional key Increase volume or scroll up. © Cochlear Limited 2010 CR110 User Guide - 83...
Page 85: Index
40 Caring for your remote assistant cleaning 68 protecting 65–67 using the Lanyard 66–67 warnings and precautions 69 Changing audio accessory and microphone mixing ratio 47–48 indicator light preferences 49 © Cochlear Limited 2010 CR110 User Guide - 85...
Page 86 12 Checking processor battery status 30 processor coil 71–72 remote assistant battery status 12 Cleaning the remote assistant 68 Decreasing sensitivity 28 volume 26 Demo mode stop using 42 using 41 86 - CR110 User Guide © Cochlear Limited 2010...
Page 87 Home screen 24 Displaying program numbers 26 Dual control mode 61 Enabling audio and visual alerts 55 private tones 50 Equipment classification 76 Everyday program 23 FCC compliance 76–77 Focus program 23 © Cochlear Limited 2010 CR110 User Guide - 87...
Page 88 25 Increasing sensitivity 28 volume 26 Indicator lights meaning 39 Interference actions to take 22 sources of 22 Labelling symbols 77–79 Language selection 56 Lanyard attaching 66–67 Leather case using 65 88 - CR110 User Guide © Cochlear Limited 2010...
Page 89 Operating the remote assistant 21 operating distance 21 Pairing the remote assistant pairing alert screen 33 successful pairing indicator 35–36 unpairing 37–38 when to pair 33 with one processor 34–35 with the second processor 35–36 © Cochlear Limited 2010 CR110 User Guide - 89...
Page 90 52 Processor indicator lights setting preferences 49 Programs display program numbers 26 Everyday 23 Focus 23 Music 23 Noise 23 selecting 25 Protecting the remote assistant 65–67 Protective case using 66 90 - CR110 User Guide © Cochlear Limited 2010...
Page 91 18 using 21–42 Resetting processor settings and programs 51 remote assistant settings 40 Selecting programs 25 Selecting the remote assistant language 56 Sensitivity decreasing 28 increasing 28 © Cochlear Limited 2010 CR110 User Guide - 91...
Page 92 Unlocking processor buttons 45 remote assistant keypad 19 Unpairing the remote assistant 37–38 Using Auto Telecoil 32 belt case 65 Demo mode 41 lanyard 66–67 leather case 65 protective case 66 92 - CR110 User Guide © Cochlear Limited 2010...
Page 93 71–72 View processor firmware number 52 remote assistant firmware number 57 Visual alerts 71 Volume decreasing 26 increasing 26 Warranty 73 Water protection against damage 67 © Cochlear Limited 2010 CR110 User Guide - 93...
Page 96 Nucleus is a registered trademark of Cochlear Limited. Cochlear and the elliptical logo and Freedom are trademarks of Cochlear Limited. The statements made in this guide are believed to be true and correct in every detail as of the date of publication. However, specifications are subject to change without notice.

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