tRouBLesHooting guiDe
SYMPTOM
CAUSE
No sound
• Not turned on
• Dead battery
• Battery door will not close
• Blocked RIE mould or tube
• Blocked wax filter
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POSSIBLE REMEDY
•
Turn on by closing the battery door
•
Replace battery
•
Insert battery properly
•
Clean RIE mould or tube
•
Replace wax filter or consult
your hearing care professional
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