26 Troubleshooting guide
SYMPTOM
CAUSE
Feedback, "whistling"
Is the earmould or dome correctly inserted in the ear?
Is the volume very loud?
Is the receiver wire broken or the earmould clogged?
Are you holding an object (e.g. a hat, a telephone receiver) close to a
hearing aid?
Is your ear full of wax?
No Sound
Is the hearing aid on?
Is the hearing aid charged?
Is the hearing aid charger charged?
Is the receiver wire broken or the earmould clogged?
Is your ear full of wax?
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POSSIBLE REMEDY
Put it in again.
Reduce it.
Replace or visit your hearing care professional.
Move your hand away to create more space between the hearing aid and the object.
Visit your physician.
Switch it on.
Place the hearing aid in the charger for charging.
Plug the charger into a power outlet and connect the charger cable to the hearing aid charger.
Visit your hearing care professional.
Visit your physician.
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