Troubleshooting Guide - ReSound VEA User Manual

trouBleshootinG Guide

SYMPTOM CAUSE
No sound • Not turned on
• Dead battery
• Battery door will not close
• Blocked earmold or tube
Not loud • Incorrect earmold placement
enough • Blocked earmold or dome
• Blocked sound outlet filter
• Change in hearing sensitivity
• Excessive ear wax
• Volume set too low
Excessive • Incorrect earmold placement
whistling / feed-
• Incorrect dome placement
back
• Excessive ear wax
• Feedback control may need adjustment
• Earmold tubing worn or damaged
• Thin tube connection loose
• Hearing instrument settings not optimal
Sound • Weak battery
distorted / • Improper earmold or dome fit
not clear • Hearing instrument damaged
• Hearing instrument settings not optimal
If there are any other problems not mentioned in this guide,
please contact your hearing care professional.
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POSSIBLE REMEDY
• Turn on by closing the battery door
• Replace battery
• Insert battery properly
• Clean earmold or tube
• Reinsert earmold
• Clean earmold, replace dome, replace filter
• Change filter or consult your hearing care professional
• Consult your hearing care professional
• Consult your physician
• Increase the volume control if available or consult your
hearing care professional
• Re-insert earmold carefully
• Re-insert dome
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
• Change thin tube or consult your hearing care professional
• Consult your hearing care professional
• Replace battery
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
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