24 Troubleshooting guide
SYMPTOM
CAUSE
Feedback, "whistling"
Is your earmould or dome inserted correctly?
Is the volume very loud?
Is the receiver wire broken or the earmould clogged?
Are you holding an object (e.g. a hat, a telephone receiver) close to a
hearing aid?
Is your ear full of wax?
No sound
Is the hearing aid turned on?
Is there a battery in the hearing aid?
Is the battery still good?
Is the receiver wire broken or the earmould clogged?
Is your ear full of wax?
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POSSIBLE REMEDY
Put it in again.
Reduce it.
Replace or visit your hearing care professional.
Move your hand away to create more space between the hearing aid and the object.
Visit your physician.
Switch it on.
Insert a new battery.
Replace with a new one.
Visit your hearing care practitioner.
Visit your physician.
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