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ReSound SY312 User Manual

Receiver-in-ear hearing instrument.
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USER GUIDE
ReceiveR-in-eaR
HeaRing instRument

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Table of Contents

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   Summary of Contents for ReSound SY312

  • Page 1 USER GUIDE ReceiveR-in-eaR HeaRing instRument...
  • Page 2 Hearing instrument type designations for models included in this user guide are: SY312, FCC ID: may cause harmful interference to radio communications. However, there is no guarantee that inter- X26SY312 and MRIE, FCC ID: X26MRIE. Please see page 10 for list of models referring to all types.
  • Page 3 Canada. Please refer to local country requirements for these areas. • In Canada these hearing instruments are certified under models: SY312/IC: 6941C-SY312 and MRIE/IC: 6941C-MRIE. List of countries: Products without wireless functionality are intended for worldwide sales.
  • Page 4 Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound Battery size:...
  • Page 5: Table Of Contents

    Telecoil (optional) . . . . . . . . . . . . . . . . . . . 31 ReSound Tulip domes . . . . . . . . . . . . . . . 42 Temperature test, transport Description of the hearing instruments .
  • Page 6 Rie aL960-DR, aL760-DR, aL560-DR, aLt960-DR mini Rie aL961-DRW, aL761-DRW, aL561-DRW, aLt961-DRW (type sY312) 11. NP receiver tube aL962-DviRW, aL762-DviRW, aL562-DviRW, 12. HP receiver tube aLt962-DviRW, aLt762-DviRW (type mRie) 13. Left/right indicator Alera 62 9, 10 14. Model, and serial number...
  • Page 7: Getting Started

    getting started turn on by ten seconds after the battery compartment is closed. With SmartStart, a beep will be heard for each second of the delay period. On/Off function 1. When the battery door is closed, the hearing instrument inserting/Replacing the battery turns on, and the default program will be activ ated.
  • Page 8: Low Battery Indicator

    Your hearing care professional can set your hearing instrument to give an acoustical indication ment and ReSound Unite Remote Control will continue to work as usual, but you will not be when the battery is reaching its end of life. The hearing instrument will reduce amplification and able to use your ReSound Unite TV, Phone Clip or Mini Microphone.
  • Page 9: Inserting/removing Hearing Instruments

    Tip: It may be helpful to pull the top of your ear back with your opposite hand during inserting/Removing hearing instruments insertion to open the ear canal. Insertion (custom RIE molds) Insertion (domes) 1. Hold the RIE mold between your thumb and index finger and position its sound outlet in your ear canal.
  • Page 10: Program And Multi-function Buttons

    Removal (RIE molds) Program and multi-Function buttons 1. Grasp the removal string and pull the RIE mold outward. If you have a hearing aid with a program button or multi-function button, this will allow you to use up to 2. Consult your hearing care professional if you have difficulties removing the hearing instrument. four different listening programs, each of them suit- able for certain situations.
  • Page 11 However, in addition to controlling listening pro- If necessary, your hearing care practitioner can change these settings and fill in the following grams, the multi-function button (Alera 62 only) table to indicate the new settings: provides you with the ability to adjust the amplifica- tion to your liking.
  • Page 12 When using the program or multi-function buttons to switch programs, each press will move the Your hearing care professional can fill out the following table for you. instrument to the next program. For example, if it was in program 1 it will switch to program 2, if it was in program 2 it will switch to program 3 etc.
  • Page 13: Flight Mode

    Flight mode* (alera 61 and 62 only) telephone use When boarding a flight or entering an area where RF transmitters are prohibited, wireless If your hearing instruments are fit with a receiver open dome or receiver tulip dome, you can functionality must be deactivated, as it is not allowed to radiate radio signals.
  • Page 14: Telephone Use

    1. Hold the telephone as you would normally. Listen to radio or tv 2. Hold the telephone towards the top of the ear (closer to where the When listening to the TV or the radio, start out by listening to news commentators since they microphones are located).
  • Page 15: Phonenow

    Phonenow 4. Use only recommended cleaning agent to clean the telephone prior to placing the magnet on the phone. The PhoneNow function, allows your hearing instrument to automatically switch to your tele- phone program when a telephone receiver is raised to the ear. When the telephone receiver PhoneNow usage is removed from the ear, the hearing instrument automatically returns to the previous listening Telephones can be used in a normal manner.
  • Page 16: Telecoil (optional)

    Many places, such as theatres, houses of worship, and schools are equipped with tele-loop systems. When using a telecoil program with tele-loop systems, sound is picked up directly and 4. Only use magnets supplied by GN ReSound. may improve speech understanding. If there is no sound from the hearing instruments in a tele- loop system and with a telecoil program activated, the tele-loop system may not be turned on or is not operating correctly.
  • Page 17: Direct Audio Input (optional)

    Direct audio input (optional) 2. Once in place, move the boot in the direction of the battery compartment. Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to items such as television, radio, and remote microphones, may increase speech understanding 3.
  • Page 18: Care And Maintenance

    care and maintenance 1. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. Proper handling 2. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors. Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material.
  • Page 19: The Receiver Tube

    the receiver tube cleaning the receiver tubes and domes The receiver tube comes in two different power levels: The receiver tube and the receiver dome should be cleaned regularly. Use a damp cloth to clean NP (Normal Power) and HP (High Power). Depending on your hearing the receiver tube and receiver dome on the outside.
  • Page 20 changing wax guard for nP receiver tube 5. Insert the old wax guard into the center of the HF3 wheel. 6. Dispose of the old wax guard by drawing the wand to the narrow end of the center disposal area. 7.
  • Page 21: How To Apply Domes

    Please contact your hearing care professional to have the wax guard in the power dome exchanged for you. Resound standard domes changing wax guard for HP receiver tube 1. Push the new dome over the receiver.
  • Page 22: Resound Tulip Domes

    For use of wireless functionality only use ReSound Unite accessories. For further 1. Push the largest petal away from the receiver tube using a finger. This bends the petal guidance please refer to the user guide of the relevant ReSound Unite accessory. forward.
  • Page 23: General Precautions

    2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist atmosphere such as a steam bath or sauna. 8. Do only connect ReSound hearing instruments to ReSound accessories intended and 3. Should the hearing instrument become moist, remove the battery and place the hearing qualified to be used with ReSound hearing instruments.
  • Page 24 procedures. Other types of radiation, such as burglar alarms, room surveillance systems, 6. Hearing instruments should be used only as prescribed by your hearing care professional. radio equipment, mobile telephones, contain less energy and will not damage hearing Incorrect use may result in hearing loss. instruments.
  • Page 25: Battery Warning Information

    Battery warning information important notice for prospective hearing aid users Batteries contain dangerous substances, and should be disposed of carefully. This is for your Good health practice requires that a person with a hearing loss have a medical evaluation by safety.
  • Page 26: Children With Hearing Loss

    The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your A hearing aid will not restore normal hearing and will not prevent or improve a hearing impair- ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiolo- ment resulting from organic conditions.
  • Page 27: Warning To Hearing Aid Dispensers

    Warning to hearing aid dispensers (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 Hertz (Hz), 1,000 Hz and 2,000 Hz. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
  • Page 28: Troubleshooting Guide

    tROuBLesHOOting guiDe SYMPTOM CAUSE POSSIBLE REMEDY No sound • Not turned on • Turn on by closing the battery door • Dead battery • Replace battery • Battery door will not close • Insert battery properly • Blocked RIE mold or tube •...
  • Page 29 tROuBLesHOOting guiDe SYMPTOM CAUSE POSSIBLE REMEDY Not loud • Incorrect RIE mold placement • Reinsert RIE mold enough • Blocked RIE mold or dome • Clean RIE mold, replace dome, replace filter • Change in hearing sensitivity • Consult your hearing care professional •...
  • Page 30 tROuBLesHOOting guiDe SYMPTOM CAUSE POSSIBLE REMEDY Excessive • Incorrect RIE mold placement • Re-insert RIE mold carefully whistling / feedback • Incorrect dome placement • Re-insert dome • Excessive ear wax • Consult your hearing care professional • Feedback control may need adjustment •...
  • Page 31 tROuBLesHOOting guiDe SYMPTOM CAUSE POSSIBLE REMEDY Sound • Weak battery • Replace battery distorted / • Improper RIE mold or dome fit • Consult your hearing care professional not clear • Hearing instrument damaged • Consult your hearing care professional •...
  • Page 32 technical data for micro/mini Rie—nP receiver Maximum Output (OSPL 90) Full-On and Reference Test Gain Models: AL960, AL760, AL560, ALT960 [-DR] Input/Output Response AL961, AL761, AL561, ALT961 [-DRW] 2cc Coupler 2cc Coupler 2cc Coupler Open Closed Frequency: 2000 Hz Reference test gain (60 dB SPL input) Full-on gain Full-on gain (50 dB SPL Input) 50 dB SPL input...
  • Page 33 technical data for micro/mini Rie—HP receiver Maximum Output (OSPL 90) Full-On and Reference Test Gain Models: AL960, AL760, AL560, ALT960 [-DR] Input/Output Response AL961, AL761, AL561, ALT961 [-DRW] 2cc Coupler 2cc Coupler 2cc Coupler Open Closed Frequency: 2000 Hz Full-on gain Reference test gain (60 dB SPL input) 50 dB SPL input Full-on gain (50 dB SPL Input)
  • Page 34 technical data for Rie—nP receiver Input/Output Response Maximum Output (OSPL 90) Full-On and Reference Test Gain Models: AL962, AL762, AL562, ALT962, ALT762 [-DVIRW] Open Closed 2cc Coupler 2cc Coupler 2cc Coupler Reference test gain (60 dB SPL input) Frequency: 2000 Hz Full-on gain (50 dB SPL Input) Full-on gain 50 dB SPL input...
  • Page 35 technical data for Rie—HP receiver Maximum Output (OSPL 90) Full-On and Reference Test Gain Models: AL962, AL762, AL562, ALT962, ALT762 [-DVIRW] Input/Output Response Open Closed 2cc Coupler 2cc Coupler 2cc Coupler Reference test gain (60 dB SPL input) Frequency: 2000 Hz Full-on gain Full-on gain (50 dB SPL Input) 50 dB SPL input...
  • Page 36: Technical Data

    tecHnicaL Data tecHnicaL Data Hearing Instrument Maximum output Hearing Instrument Maximum output Model (2cc Coupler / Model (2cc Coupler / IEC 60118-7) IEC 60118-7) AL960-DR, AL760-DR, AL560-DR, ALT960-DR (NP-Open) 114 dB SPL (typical) AL961-DRW, AL761-DRW, AL561-DRW, AL461-DRW, ALT961-DRW, AL960-DR, AL760-DR, AL560-DR, ALT960-DR (NP) 114 dB SPL (typical) AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, AL960-DR, AL760-DR, AL560-DR, ALT960-DR (HP-Open)
  • Page 37: Warranty And Repairs

    For hearing instruments that require service, please contact your hearing care professional for assistance. ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. ReSound hearing instruments that malfunction must be repaired by a qualified technician. Do not attempt to open the case of hearing instruments, as this will invalidate the warranty.
  • Page 38 Be aware of information marked with the warning symbol WaRning points out a situation that could lead to serious injuries, cautiOn indicates a situation that could lead to minor and moderate injuries . Advice and tips on how to handle your hearing instrument better . Please ask your local hearing care professional Equipment includes RF transmitter concerning disposal of your hearing instrument.
  • Page 39 ReSound North America ReSound Canada 8001 Bloomington Freeway 303 Supertest Road Bloomington, MN 55420 Toronto, Ontario M3J 2M4 phone: 1-888-735-4327 phone: 1-888-737-6863 gnresound.com • consumerhelp@gnresound.com...

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