Troubleshooting Guide - ReSound Standard Tube User Manual

Troubleshooting Guide

SYMPTOM
No sound
Not loud enough
Excessive
whistling / feedback
Sound distorted /
not clear
Wireless does not work
If there are any other problems not mentioned in this guide, please contact your hearing care professional.
30
CAUSE
• Not turned on
• Dead battery
• Battery door will not close
• Blocked earmould or tube
• Incorrect earmould placement
• Blocked earmould or dome
• Blocked sound outlet filter
• Change in hearing sensitivity
• Excessive ear wax
• Volume set too low
• Incorrect earmould placement
• Incorrect dome placement
• Excessive ear wax
• Feedback control may need adjustment
• Earmould tubing worn or damaged
• Thin tube connection loose
• Hearing instrument settings not optimal
• Weak battery
• Improper earmould or dome fit
• Hearing instrument damaged
• Hearing instrument settings not optimal
• Possible Root Cause - Device is in flight mode