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8 Help
8.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on
the sending and journal reports (page 29).
Message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
JUNK FAX PROH. REJECT
MEMORY FULL
NO DOCUMENT / FAILED PICKUP
OTHER FAX NOT RESPONDING
PRESSED THE STOP KEY
THE COVER WAS OPENED
OK
Code
Cause & Solution
40-42
L A transmission or reception error occurred.
46-72
Try again or check with the other party.
FF
43
L A line problem occurred. Connect the
44
telephone line cord to a different socket and
try again.
L An overseas transmission error occurred. Try
using the overseas mode (feature #411 on
page 60).
-----
L The document is jammed. Remove the
jammed document (page 81).
53
L A transmission or reception error occurred
54
because of a problem with the other party's
59
fax machine. Check with the other party.
70
-----
L The junk fax prohibitor feature of this unit
rejected fax reception.
-----
L The memory is full of received documents
due to a lack of recording paper or a recording
paper jam. Install paper (page 19) or clear the
jammed paper (page 78).
L If feature #442 is set to "ALWAYS" (page 63),
check the connection between the computer
and the unit.
-----
L The document was not fed into the unit
properly. Re-insert it and try again.
-----
L The other party's fax machine is busy or has
run out of recording paper. Try again.
L The other party's fax machine rings too many
times. Send the fax manually (page 28).
L The other party's machine is not a fax
machine. Check with the other party.
L The number you dialled is not in service.
-----
L {STOP} was pressed and fax communication
was cancelled.
-----
L The top cover was opened. Close it and try
again.
-----
L Fax transmission or reception was
successful.
8. Help
65
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