Recovering From Logical Disk Failure; Maintenance Updates; System Updates; Troubleshooting Resources - HP STORAGEWORKS ALL-IN-ONE STORAGE SYSTEM User Manual

Object

Recovering from logical disk failure

Application component or shared folder data stored on a logical disk that failed is lost. To recover
the data and reallocate storage on your HP All-in-One Storage System, replace any failed hard drives,
allocate new storage on your HP All-in-One Storage System using a storage-allocation wizard to
replace the lost storage, and then restore the data to the new allocated storage using a backup (see
"Restoring data from
NOTE:
Snapshots cannot be used to recover data lost as a result of logical disk failure. Snapshots of Exchange
storage groups, SQL Server databases, user-defined applications, and shared folders are stored on the
same logical disks as the original data, and therefore are also lost.

Maintenance updates

Regular updates to the storage system are supplied on the HP All-in-One Storage System Service
Release DVD. The Service Release DVD can be obtained at http://www.software.hp.com.
Individual updates for each product are available for download from the HP Support web site at
http://h18023.www1.hp.com/support/selfrepair/na/replace_part.asp.

System updates

System updates to the hardware (BIOS, firmware, drivers), critical updates, and hotfixes for the
operating system and other related software updates are bundled on the Service Release DVD.

Troubleshooting resources

HP web site

Troubleshooting tools and information, as well as the latest drivers and flash ROM images, are
available at http://www.hp.com.
Alert text Description
Logical disk not
Status: Not usable while an
ready operation is being
performed.
Logical disk is not
Status: Offline
usable.
Logical disk is not
Status: Failed
usable.
backups" on page 84).
Possible cause Solution
Operation is being
performed that
No action is required.
prevents logical disk
from being used.
Administrator has
Return the logical disk to
taken logical disk
online.
offline.
See array controller
Hardware failure has
documentation for more
occurred.
information.
All-in-One Storage System 117