How To Troubleshoot; Diagnosing Your Printer - Minolta Color PAGEPRO EX Manual

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How to Troubleshoot

How to Troubleshoot
Use this section as a reference for solving routine problems before
calling your technical representative. Many of these troubleshooting
tips provide quick and easy remedies to some common situations. If
the problems persist however, please contact your dealer.

Diagnosing Your Printer

Different steps of action should be taken for different trouble
symptoms. First, find out which one of the following categories your
printer's symptom fits into, then go to the corresponding action pages.
Troubleshooting the Data Transfer Cycle
This refers to a situation in which a problem occurs before the
printout data is sent from the computer.
Typical symptoms include:
• The printer does not turn ON.
See page 8-3.
Troubleshooting the Print Cycle
The printer fails to print data that has been received from the host
computer.
Typical symptoms include:
• The printer does not accept the data.
• An error occurs, disabling the printer.
• A paper problem such as a misfeed occurs, disabling the printer.
See page 8-4.
8-1

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