ZyXEL Communications MGS-3712/MES-3728 User Manual page 355

I forgot the username and/or password.
The default username is admin and the default password is 1234.
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If this does not work, you have to reset the device to its factory defaults. See
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Section 4.6 on page
I cannot see or access the Login screen in the web configurator.
Make sure you are using the correct IP address.
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• The default IP address is 192.168.1.1.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
Check the hardware connections, and make sure the LEDs are behaving as
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expected. See
Make sure your Internet browser does not block pop-up windows and has
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JavaScripts and Java enabled.
Make sure your computer is in the same subnet as the Switch. (If you know that
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there are routers between your computer and the Switch, skip this step.)
Reset the device to its factory defaults, and try to access the Switch with the
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default IP address. See
If the problem continues, contact the vendor, or try one of the advanced
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suggestions.
Advanced Suggestions
• Try to access the Switch using another service, such as Telnet. If you can access
the Switch, check the remote management settings to find out why the Switch
does not respond to HTTP.
I can see the Login screen, but I cannot log in to the Switch.
MES-3728 User's Guide
54.
I forgot the IP address for the Switch.
Section 3.3 on page 42.
Section 4.6 on page
Chapter 41 Troubleshooting
54.
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