Service And Warranty Information; Overview; Product Warranty; Exclusions To The Warranty - Halcro dm10 Owner's Manual

Service and Warranty Information

Overview

All Halcro products are designed and built to
world-class standards of quality, reliability, and
performance. Since so much care has gone
into our products, we are able to offer a
strong warranty that protects your investment
in Halcro products for years to come. It is our
expressed desire that your Halcro products
work flawlessly and that you enjoy music,
movies, and audio/video
without interruption or
performance.
It is the goal of Halcro Customer Service to
provide efficient and timely service to Halcro
owners and to our dealers. In the event of a
technical problem or failure, we will work with
you and your authorized Halcro dealer to
minimize down time and provide expedient
service to remedy the situation. We suggest
that your Halcro dealer be the first point of
contact should you experience any problems.
Solutions are often simple and can be handled
in the field. Please do not attempt to open up
sealed compartments
products.

Product warranty

Halcro warrants the dm10 preamplifier to be
free from defects
workmanship for a period of five years from
the original date of purchase. During the
warranty period, Halcro will remedy all such
defects without charge for parts or labor.
entertainment
compromise to
on any Halcro
in materials and

Exclusions to the warranty

This warranty does not extend to damage
resulting from improper installation or setup,
misuse, neglect, or abuse. Changes in the
appearance of the product resulting from
normal wear and tear,
atmospheric conditions are not warranted.
The warranty shall be void and of no effect if
any of the following occur:
• the defect has resulted from improper,
unreasonable, or negligent use
• the defect is a result of accident,
tampering, alteration, or modification
• the defect is a result of improper
installation or setup by a third party
• the unit's serial number has been
removed, altered, or made illegible
• Halcro is not liable for incidental or
consequential damage of any kind
• Halcro does not warrant system design or
installation

Transferability

Transferability means that the warranty stays
with the product from the date of original
purchase through the full warranty period,
regardless of who owns the product.
The Halcro warranty is transferable, providing
that the original sales receipt or proof of
purchase is supplied to both subsequent
owners and to Halcro
changes.
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moisture, or
when ownership