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Service and Warranty Information
Overview
All Halcro products are designed and built to world-
class
standards
of
quality,
performance. Since so much care has gone into our
products, we are able to offer a strong warranty that
protects your investment in Halcro products for
years to come. It is our expressed desire that your
Halcro products work flawlessly and that you enjoy
music, movies, and audio/video entertainment
without
interruption
or
performance.
It is the goal of Halcro Customer Service to provide
efficient and timely service to Halcro owners and to
our dealers. In the event of a technical problem or
failure, we will work with you and your authorised
Halcro dealer to minimise down time and provide
expedient service to remedy the situation. We
suggest that your Halcro dealer be the first point of
contact should you experience any problems.
Solutions are often simple and can be handled in the
field. Please do not attempt to open up sealed
compartments on any Halcro products.
Product warranty
Halcro warrants the Eclipse mono amplifier to be
free from defects in materials and workmanship for
a period of seven years from the original date of
purchase.
During the warranty period, Halcro will remedy all
such defects without charge for parts or labor.
reliability,
and
Exclusions to the warranty
This warranty does not extend to damage resulting
from improper installation or setup, misuse, neglect,
or abuse. Changes in the appearance of the product
resulting from normal wear and tear, moisture, or
atmospheric conditions are not warranted.
The warranty shall be void and of no effect if any of
compromise
to
the following occur:
Halcro is not liable for incidental or consequential
damage of any kind.
Halcro does not warrant system design or
installation.
o The defect has resulted from improper,
unreasonable, or negligent use
o The defect is a result of accident, tampering,
alteration, or modification
o The defect is a result of improper installation
or setup by a third party
o The unit's serial number has been removed,
altered, or made illegible
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