Dimplex BLF50 Owner's Manual page 23

Warranty
available when calling. Limited warranty
service requires a proof of purchase of the
product.
What Dimplex will do in the event of a
defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during (i) the 2 year limited warranty
period for products other than fireplace
surrounds (mantels) and trims, and (ii)
the 1 year limited warranty period for
surrounds (mantels) and trims, you have
the following rights:
• Dimplex will in its sole discretion either
repair or replace such defective product
or part without charge. If Dimplex is
unable to repair or replace such product
or part, or if repair or replacement is
not commercially practicable or cannot
be timely made, Dimplex may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
part.
• Limited warranty service will be
performed solely by dealers or service
agents of Dimplex authorized to provide
limited warranty services.
• For products other than surrounds
(mantels) and trims, this 2 year limited
warranty entitles the purchaser to
on-site or in-home warranty services.
Accordingly, Dimplex will be responsible
for all labour and transportation
associated with repairing or replacing
the product or part except as follows:
(i) charges which may be levied for
travel costs incurred to travel to the
purchaser's site where the product is
located if the purchaser's site is beyond
30 miles (48 km) from the closest
service depot of Dimplex's dealer or
service agent; and (ii) the purchaser is
solely responsible for providing clear
access to all serviceable parts of the
product.
• For surrounds (mantels) and trims,
this 1 year limited warranty does
not entitle the purchaser to on-site
or in-house warranty services. The
purchaser is responsible for removal
and transportation of the surrounds
(mantels) and trims (and any repaired
or replacement product or part) to
and from the authorized dealer's or
service agent's place of business. On-
site or in-home services for surrounds
(mantels) and trims may be performed
at the purchaser's specific request
and expense at Dimplex's then current
rates for such services. Dimplex will
not be responsible for, and this limited
warranty shall not include, any expense
incurred for installation or removal of the
surrounds (mantels) or trims or any part
thereof (or any replacement product
or part) including, without limitation, all
shipping costs and transportation costs
to and from the authorized dealer's or
service agent's place of business and
all labour costs. Such costs shall be the
purchaser's responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY. WHETHER IN
CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
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