Warranty/After Sales Service; If You Have A Problem; Notes; Out Of Warranty - Falcon 900S Dual Fuel User's Manual & Installation Instructions

10. Warranty/after Sales Service

If consultation or technical assistance is needed, please
provide the local authorised service agent with the purchase
invoice and the product code/serial number.
This information is on the appliance data badge. This is
located inside the drawer cavity base. For removal of the
drawer see the 'Overview / Storage' section.
The 3 years free maintenance for the operation of the
appliance started from the date of purchase of this product.
Any cosmetic damage to the appliance must be reported
within 90 days of delivery.
For in-warranty service please call: 0845 6035312.
For general enquiries please call: 0870 7895107.

If You Have a Problem

In the unlikely event that you have a problem with your
appliance, please refer to the rest of this booklet, especially
the 'Troubleshooting' section, first to check that you are using
the appliance correctly.
If you are still having difficulty, contact your retailer.

notes

If your appliance is outside the 3 year warranty period, our
service provider may charge for this visit.
If you request an engineer to visit and the fault is not the
responsibility of the manufacturer, our service provider
reserves the right to make a charge.
Appointments not kept by you may be subject to a charge.

Out of Warranty

We recommend that our appliances are serviced regularly
throughout their life to maintain the best performance and
efficiency.
Any servicing work should only be carried out by technically
competent and suitably qualified personnel.

Spare Parts

To maintain optimum and safe performance, only use
genuine parts. Do not use reconditioned or unauthorised
controls. Contact your retailer.
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