Technical Support - SnapGear VPN Router User Manual

9. Technical Support

Under the System menu, there is a menu option outlining support information for your SnapGear VPN
Router.
This page provides some basic troubleshooting tips, contact details for SnapGear Support, and links to the
SnapGear Knowledge Base.
Figure 9.1 Technical Support
The Technical Support Report page is an invaluable resource for the SnapGear Technical Support Staff
to analyze problems with your SnapGear VPN Router. The information on this page gives the Support
Staff important information about any problems you may be experiencing.
Should you experience a fault with your SnapGear VPN Router, please attach the Technical Support
Report to your support request.
90
9. Technical Support