ESI Phone User Manual page 30

User's Guide
Virtual Mailbox Key
(Not available on ESI Cordless Handset or legacy 12-Key Feature Phone.)
If you frequently pick up your messages from another user's ESI phone or have others help pick up your
messages, you may want to program a programmable feature key on that phone as a Virtual Mailbox
™
Key for your mailbox. When you have new messages, the key will blink, press it to automatically connect
to your mailbox. This feature does not affect your ability to pickup messages from your own phone.
Note: Assign to the programmable key the following — VOICE MAIL
mailbox number (see "Programmable feature keys," page C.2).
Retrieving messages from an off-premises location
You can pick up messages when away from the office or from an analog station. Since the display is not
available to you, message handling will operate slightly differently.
To retrieve your message from a remote location:
1. If the auto attendant's main greeting answers your call, press
operator or another user answers your call, have the person transfer you (by pressing VOICE MAIL
and then pressing your station key [or entering your mailbox number] and hanging up).
2. If required, enter your password.
3. The ESI system will announce the number of new and old messages, and will start playback of
messages starting with the oldest new message and continue until all messages and recordings have
played or you press
For more information, see page C.6.
Functions available during off-premises voice mail message retrieval
Key Function
2 Hear time/date
3 Reply
4 Back up
(rewind)
5 Access user
programming
7 Delete
9 Save
9 9 Save as new
8 Main greeting
0 Operator
#
Leave
a message
# To other mailbox
Disconnect
to disconnect.
Description
Pauses the message, plays the time/date when the message was left and resumes.
Replies to the originator of a message (possible only if message came from another
user in the system). Record your reply at the tone and then press 1 to stop, after which the
system returns you to your mailbox and the message to which you were replying.
• If pressed during message playback, rewinds 4 seconds for each key-press.
• If pressed after the playback has finished, returns to beginning of message.
Access certain user-programmable features.
Note: Fast forward is not available from a remote location.
Deletes the message from the mailbox (see "Message Recycle Bin," page D.10).
Saves the message (it will play as an old message the next time you
retrieve messages). [See also the Note above this table.]
Skips over a new message and leaves it as a new message (i.e., it will be played as a
new message the next time you pick up messages). You must press the 9 key twice
within two seconds.
Goes to the main greeting.
Transfers you to the operator.
Lets you record a message in one or more mailboxes. At the prompt, enter the desired
mailbox number. Press # and then enter up to 65 mailbox numbers, using the phone's
dialpad and programmable feature keys. Mailboxes in a department count toward the
maximum of 65.
To leave a message in another user's mailbox.
Disconnects you from the system. Always press
during message playback, the system will save the playing message and any other
currently unsaved messages in your mailbox).
D.7
Voice mail operation
and then your extension number or
and enter your mailbox number. If the
before hanging up (if you press it