Troubleshooting And Warranty Procedure - Billy Goat OS900SPS Owner's Manual

STORAGE
Never store engine indoors or in enclosed poorly ventilated areas with fuel in tank, where fuel fumes may reach an open
flame, spark or pilot light, as on a furnace, water heater, clothes dryer or other gas appliance.
If engine is to be unused for 30 days or more, prepare as follows:
Remove all gasoline from carburetor and fuel tank to prevent gum deposits from forming on these parts and causing possible
malfunction of engine. Drain fuel outdoors, into an approved container, away from open flame. Be sure engine is cool. Do not
smoke. Run engine until fuel tank is empty and engine runs out of gasoline.
Troubleshooting
Problem
Abnormal vibration.
Engine stalls or labors when
raking
Engine will not start.
Engine is locked, will not pull
over.
When servicing engine refer to specific manufacturers' engine owner's manual. Engine warranty is covered by the
specific engine manufacturer. If your engine requires warranty or other repair work, contact your local servicing
engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available
for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the
manufacturers' national service organization.
To reach:
American Honda: 800-426-7701
Subaru America: 800-277-6246
WARRANTY CLAIM PROCEDURE
®
Should a BILLY GOAT machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim
as follows:
The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT
Dealer.
The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or
receipt.
The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY
GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and
retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.
The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for
examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was
received.
The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and
binding.
For online product registration go to
Part No 351502
OS900SP Owner's Manual
Possible Cause
· Damaged or missing blades. Loose
handle bolts. Loose engine bolts
· Blades set too deep into ground.
· Stop switch off (Honda only). Throttle
in off position
· Out of gasoline or bad, old gasoline.
· Spark Plug wire disconnected.
· Gas valve off.
· Dirty air cleaner.
· Debris locked against reel, or drive
pulleys. Engine problem.
14
· Stop work immediately. Replace any
damaged or missing blades. Tighten all
loose nuts and bolts.
· Raise blades so that they just touch the
ground on a level surface
· Check choke position.
· Check gasoline.
· Connect spark plug wire.
· Turn on gas valve.
· Clean or replace air cleaner. Contact a
qualified service person.
· Pull spark plug wire and remove debris.
Contact an engine servicing dealer for
engine problems.
www.billygoat.com
Solution
Form No F030311A