Troubleshooting And Warranty Procedure - Billy Goat SC180HEU Owner's Manual

SC180HEU Owner's Manual
TROUBLESHOOTING
Problem
Engine will not start
Engine runs poorly
Belt slips
Abnormal vibration
Will not cut or has poor cutting performance
Drive will not engage
Drive will not release
Engine is locked, will not pull over
When servicing engine refer to specific manufacturer's engine owner's manual. All engine warranty is covered by the specific
engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When
contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 15). If
you cannot locate a servicing dealer in your area you can contact the manufacturer's national service organization.
To reach:
American Honda: 800-426-7701
WARRANTY CLAIM PROCEDURE
®
Should a BILLY GOAT
as follows:

The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT
Dealer.

The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or
receipt.

The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY
GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and
retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.

The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.

The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for
examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was
received.

The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and
binding.
Make sure that the product is registered with Billy Goat. For online product registration go to
Part No 371515
Possible Cause
Choke not on. Out of gasoline, bad or old gas. Spark plug wire
disconnected. Dirty air cleaner. Blade clutch is engaged
Spark plug wire loose. Carburetor out of adjustment. Water or dirt in
fuel system. Spark plug fouled, faulty or wrong gap
Belt tension inadequate. Too deep of a working depth. Belt worn.
· Loose or out of balance blade. Bent blade. Loose engine bolts
Dull or bent Blade. Debris locked against blade. Engine running at
too low RPM. Sod is too dry.
Shifter in neutral. Out of adjustment drive cable. Broken drive cable.
Worn or broken belt.
Drive cable out of adjustment. Damaged drive lever.
Debris locked against blade. Damaged engine.
machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim
Check Gasoline. Check for spark with an approved tester.
Clean or replace air cleaner. Disengage the Blade clutch
lever.
Sharpen or replace blade. Adjust carburetor (refer to engine
manual). Reset gap or replace spark plug (refer to engine
manual).
Replace belt. Replace blade
Stop work immediately. Check blade mount and balance.
Replace damaged or bent blade if required. Check engine
mount.
Sharpen or replace blade. Remove debris. Check engine
RPM (refer to engine manual). Apply more water to cutting
area to loosen sod
Shift lever to desired direction and speed. Adjust drive
cable. Replace with new cable. Replace belt.
Adjust drive cable. Replace drive cable.
Remove debris. Refer to engine owner's manual. Replace
control cable.
11
Solution
www.billygoat.com
Form No F102215B