Access Codes - Avaya 2420 End User Manual

off-hook
When the headset is activated, the handset is removed from the cradle (for example, when you lift the handset to place or answer a call), or speaker is on.
on-hook
When the headset is not activated, the handset is left on the cradle, and the speaker is off.
party
A person who places or answers a call.
personal list
One of the four types of Abbreviated Dialing lists; programmable by the system manager or by you, the user. Contains phone numbers of your choice, and
stores each of them as a single-digit list item.
personal list item
One of the 10 available slots on an Abbreviated Dialing personal list. The first nine personal list items are given digits 1 to 9, with 0 for the tenth item.
pickup group
A group of telephone users who can answer calls for each other through the Call Pickup feature. Group members are determined by the system manager and
are usually located in the same work area or perform similar job functions.
priority call
An important or urgent call that sends a special 3-burst ring.
program/reprogram
To use your dial pad to assign a phone number to a personal list item or an AD xxxxx button for Abbreviated Dialing.
retrieve
To collect phone messages with the Message or Voice Message Retrieval features. (Also, with Call Park, to resume a call from an extension other than the one
where the call was first placed or received.)
ringer
The device that produces the electronic ringing sound in your telephone.
stored number
A phone number that has been programmed and stored as a 1-, 2-, or 3-digit list item for use with Abbreviated Dialing. It can be a complete or partial phone
number, an extension number, or a trunk or feature code. Once programmed, a number can be accessed by first dialing the list, then the list item digit(s) under
which it is stored; if the number is stored on an AD xxxxx button, the number can be accessed by simply pressing that button.
switch
The device that makes connections for all voice and data calls for a network, and also contains software for features. Also known as a system, switching system,
or ECS (Enterprise Communications Server).
system list
One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains phone numbers helpful to all system users, and stores
each of those numbers as a 2-digit list item.
system manager
The person responsible for specifying and managing the operation of features for all the voice and data equipment in your network.
trunk
A telecommunications channel between your switch and the local or long distance calling network. Trunks of the same kind connecting to the same end points
are assigned to the same trunk group.
trunk code
A dial code of 1, 2, or 3 digits that you dial to access a trunk group to place an outside call.
Feature
Answer Back
Call Forward
Call Forward Cancel
Call Park
Send All Calls
Send All Calls Cancel

Access Codes

Code
#6
*2
#2
*6
*3
#3
2420 Digital Telephone End User Guide | 19 | P a g e