Redial; Tones And Their Meanings; Ringing Tones; Feedback Tones - Avaya 2420 End User Manual

To redial the last number that you dialed:
1. Press .
The tables below describe the defaults for each ringing and feedback tone. Check with your system manager to verify if the
descriptions in the Meaning column are accurate for your system.
Ringing Tonesare produced by an incoming call.
Rings Meaning
1 ring A call from another extension.
2 rings A call from outside or from the attendant.
3 rings A priority call from another extension, or from an Automatic Callback call you placed.
ring-ping (half- A call redirected from your telephone to another because Send All Calls or Call Forwarding All Calls is
ring) active.
Feedback tonesare those which you hear through the handset, headset, or the speaker.
Tones Meaning
busy A low-pitched tone repeated 60 times a minute; indicates the number dialed is in use.
call waiting A ringback tone with lower-pitched signal at the end; indicates the extension call is busy, and the called party
ringback has been given a call waiting tone. If you hear this tone, you may wish to activate Automatic Callback.
confirmation Three short bursts of tone; indicates a feature activation or cancellation has been accepted.
coverage One short burst of tone; indicates your call will be sent to another extension to be answered by a covering
user.
dial A continuous tone; indicates dialing can begin.
intercept/ time- An alternating high and low tone; indicates a dialing error, a denial of the service requested, or a failure to
out dial within a preset interval (usually 10 seconds) after lifting the handset or dialing the previous digit.
recall dial Three short bursts of tone followed by a steady dial tone; indicates the feature request has been accepted and
dialing can begin.
reorder A fast busy tone repeated 120 times a minute; indicates all trunks are busy.
ringback A low-pitched tone repeated 15 times a minute; indicates the number dialed is being rung.
Problem
A feature does not work as
noted in the book.

Redial

Tones and Their Meanings

Ringing Tones

Feedback Tones

Troubleshooting

Solution
1. Reread the procedure and try again.
2. For many features you must lift the handset before you can use the feature.
3. Check with your system manager to be sure this feature is administered on your
telephone.
2420 Digital Telephone End User Guide | 17 | P a g e