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Cabling
One of the most common causes of problem is bad cabling or ADSL line(s). Make sure that all
connected devices are turned on. On the front panel of your router is a bank of LEDs. Verify that the
LAN Link and ADSL line LEDs are lit. If they are not, verify if you are using the proper cables. If the
error persists, you may have a hardware problem. In this case you should contact technical
support.
Ensure that all other devices connected to the same telephone line as your router (e.g. telephones,
fax machines, analogue modems) have a line filter connected between them and the wall socket
(unless you are using a Central Splitter or Central Filter installed by a qualified and licensed
electrician), and ensure that all line filters are correctly installed and the right way around. Missing
line filters or line filters installed the wrong way around can cause problems with your ADSL
connection, including causing frequent disconnections. If you have a back-to-base alarm system
you should contact your security provider for a technician to make any necessary changes.
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