Polycom 4-Line Phone Owner's Manual page 41

c If you selected Busy, you will see that your phone number is entered
in the Contact field by default. By entering your own phone number
in this field, the phone will send callers to your voicemail box if your
phone is busy. You may enter a number to forward all future
incoming calls to when all of your incoming lines are busy
4. Select the Enable soft key to confirm call forwarding.
A moving arrow appears on the Call Key to confirm call forwarding is
enabled.
To Disable Call Forwarding:
1. From the idle display, press the Forward soft key.
2. Using and , select the forwarding type you want to change and
then press the Select soft key.
3. Press the Disable soft key.
The idle display returns and the regular icon appears within the Call Key..
Dynamic Forwarding
Dynamic Forwarding allows you to forward an INCOMING call to another
phone number or extension while your phone is ringing. You may only use
Dynamic Forwarding while your phone is ringing.
To forward an incoming call to another party:
1. When the phone rings, press the Forward soft key.
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Owner's Manual