Polycom VVX410 User Manual
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Polycom VVX410 User Manual

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POLYCOM VVX410
FULL USER GUIDE
www.scioncommunications.co.uk

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  • Page 1 POLYCOM VVX410 FULL USER GUIDE www.scioncommunications.co.uk...

  • Page 2: Table Of Contents

    CONTENTS Introduction ........................3 How to set up the Polycom VVX410 ................3 Phone Keys and Hardware....................3 Using your phone ......................4 Home view ........................4 Lines View ........................4 Calls View ........................5 Understanding Phone Icons and Status Indicators ............. 5 Navigating Your Phone Interface ................

  • Page 3: Introduction

    INTRODUCTION This user guide will help you to navigate and use your VVX410 phone. It will give you an overview of your phone, and walk you through tasks so you can successfully use your phone to perform basic and advanced phone functions.

  • Page 4: Using Your Phone

    USING YOUR PHONE HOME VIEW Home view displays your phone line and messages settings, and information. At the bottom of Home view is a Page Indicator that shows how many pages of icons Home view displays. To change the highlighted icon, press the up, down, right, or left arrow key. Press Select to access the desired menu.

  • Page 5: Calls View

    favourites, and soft keys in the soft key area. If your phone is idle, you can press a line key to access the Dialler. If your phone has calls, the phone line indicates the number of calls you have, and if they’re active or held. If the phone line has an active call, the call colour is dark green, as shown next.

  • Page 6: Navigating Your Phone Interface

    NAVIGATING YOUR PHONE INTERFACE The following table shows you how to navigate your phone’s screens, as well as select and highlight options. Page | 6 www.scioncommunications.co.uk...

  • Page 7: Answering Calls

    ANSWERING CALLS All incoming calls display in an Incoming Call window, as shown next. To answer calls, do one of the following: To use the handset, pick up the handset To use speaker phone press or press answer To use your headset press If you’re already in handset, speaker phone, or headset mode, press Answer, and the phone will automatically use the mode you’re in.

  • Page 8: Answering Another Call

    ANSWERING ANOTHER CALL If you have a call and an incoming call arrives on the same line, a call waiting tone beeps, and the Incoming Call window displays. To answer the call, press Answer. The call you were in is held. If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and Calls view displays.

  • Page 9: Placing Calls

    the associated phone line. Scroll up or down to see all your lines and calls. To switch to Lines view, press More, and then Lines or press Lines view shows you each line on your phone, and how many calls each line has, as shown next.

  • Page 10: Calling From The Dialler

     Automatically, from your Favourites list, Recent Calls list, or Contact Directory CALLING FROM THE DIALLER The Dialler displays a list of previously-placed calls. Select one of the entries to automatically enter it. Or, start entering a number. As you enter numbers, the Dialler displays a list of similar numbers, as shown next.

  • Page 11: Redialling Numbers

    Placing Calls from Favourites, Recent Calls, and Directories In addition to the Dialler, you can place calls from the Recent Calls list, Favourites list, or your Directory. Or, you can quickly call a favourite from Home or Lines view. To call from the Recent Calls list: Access your Recent Calls list by doing one of the following: From Home view, select Directories, and select Recent Calls.

  • Page 12: Ending Calls

    Use the up and down arrow key to select the other previously placed calls. ENDING CALLS To quickly end an active call, replace the handset. Or from Lines or Calls view, press End Call. If you’re in Calls view, be sure to highlight the call first. SETTING UP AND HANDLING THREE WAY CALLS You can set up a three way call with two other parties.

  • Page 13: Changing The Way Calls Are Answered

    To place a three way call on hold From Lines or Calls view, press Hold. If you’re in Calls view, be sure to highlight the conference first. The other two people in the call are held. The following example shows a held three way call in Calls view. To resume a held call From Lines or Calls view, press Resume Ending three way calls...

  • Page 14: To Disable Call Forwarding

    If a phone line is idle, Lines view displays the forwarding icon, next to the phone line, as shown next. TO DISABLE CALL FORWARDING: From Home view, select Forward. From the Forwarding Type Select screen, select the forwarding type to disable, and select Disable.

  • Page 15: Using Do Not Disturb

    From the contact’s information screen, press Edit. From the Edit Contact screen, do the following: ○ Use the up and down arrow keys to select Divert Contact, and enter the number of the person you want the call to go to. Select Auto Divert, and select Enabled.

  • Page 16: Listening To Voicemail

    To toggle Do Not Disturb on and off: • From Home view, select DND. Or, if your phone is idle, press DND. LISTENING TO VOICEMAIL Your phone may indicate new voicemail messages by the following: • A message in the status bar, as shown next. The message indicates the number of new messages you have.
  • Page 17 the list displays all call types (missed, placed, and received), with the most recent call displaying first, as shown next. Remove certain calls from the list. Select a call record to view call details and manage the call. Use the up and down arrow keys to highlight an entry and press Dial to automatically call the person.

  • Page 18: Updating The Incoming Call Ringtone

    Controlling What is Heard You can change what you hear by doing the following: Updating the incoming call ringtone. Updating a contact’s ringtone. Changing the speaker volume. Changing the ringer volume. Muting the microphone. Changing where you hear sound effects. UPDATING THE INCOMING CALL RINGTONE A simple way to personalize your phone is to change your phone’s ringtone.

  • Page 19: Changing The Speaker Volume

    CHANGING THE SPEAKER VOLUME To change the volume of what you hear during a call, press one of the Volume keys, to lower or raise the speaker volume. Changing the Ringer Volume To change the volume of the incoming call ringtone, press one of the Volume keys while your phone is idle or ringing.
  • Page 20 UNIT 10 BERKSHIRE BUSINESS CENTRE BERKSHIRE DRIVE THATCHAM BERKSHIRE RG19 4EW 01635 885 199 / 0118 940 7200 sales@scioncommunications.co.uk www.scioncommunications.co.uk...

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