Polycom VVX 501 Manual
Altice business
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Also See for VVX 501:
- Quick start manual ,
- User manual (16 pages) ,
- Quick user manual (10 pages)
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Summary of Contents for Polycom VVX 501
- Page 1 Understanding Polycom 501 and 601 ® ® ® ® 877-544-4872 | alticebusiness.com...
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Page 2: Phone Views
ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Phone Views Your phone has three main views: Home, Calls, and Lines view, which is the default view. Home view displays your messages, settings, and information. Lines view is your phone’s default phone view and displays your phone lines, your favorites, and conditional soft keys. - Page 3 ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Home view displays the following icons: • New Call—Tap New Call to display the Dialer so you can place a call. • Messages—Tap Messages to access your voicemail. • Directories—Tap Directories to access your Contact Directory and Recent Calls list. You may also be able to access a Corporate Directory and Buddy Status List if they’re set up on your phone.
- Page 4 ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Calls View You can access Calls view (shown next) if your phone has multiple calls in progress, or you have one held call. If you’re in Home view, you can display Calls view by pressing...
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Page 5: About Calls
ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE About Calls Only one call can be active at one time. You can use the handset, speakerphone, or headset for calls. During a call, you can change modes by picking up the handset, or by pressing If you navigate away from your call(s), press to see Active Call or Calls view again. -
Page 6: Transferring Calls
ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Transferring Calls There are two transfer types: • Warm Transfer: talk to the person before the transfer completes • Blind Transfer: Automatically transfer a call without talking to the other person. The call is automatically transferred after you dial the number you are transferring the call to. -
Page 7: Forwarding Calls
ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Forwarding Calls You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is enabled on your phone. Call forwarding is not available on shared lines. -
Page 8: Listening To Voicemails
ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Listening to Voicemails Your phone may indicate new voicemail messages by the following: • A message counter in Home view, as shown next. The counter indicates the number of new messages you have. -
Page 9: Placing Conference Calls
ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Placing Conference Calls You can initiate a conference call with two other people. You can initiate a conference by calling two people and using the Confrnc soft key or by joining two existing calls using the Join soft key To initiate a conference call: 1. - Page 10 ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE To resume a held conference call: • From Lines or Calls view, tap Resume. To end a conference call: • From Lines or Calls view, tap End Call. • The conference call ends. By default, the other two people remain connected.
- Page 11 ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE To record a call: 1. From Lines, Calls, or Active Call view, tap Record. 2. To start recording, tap Start. The message Recording in progress scrolls in the status bar. The Recording icon also displays in the status bar, as shown next.
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Page 12: Viewing Recent Calls
ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE Viewing Recent Calls From Home view, tap New Call, and tap Recent. You can also access recent calls by tapping Directories from Home view, and tapping Recent Calls. Contact Directory To view your Contact Directory: •...
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Questions and answers
can i make a different ringtone for different phone lines
Yes, you can set different ringtones for different phone lines on the Polycom VVX 501. To do this, navigate to Settings > Basic > Preferences, select Ring Type, choose a line if multiple lines are available, then select and play a ringtone.
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