Polycom 4-Line Quick Reference Manual

Polycom 4-Line Quick Reference Manual

Accessline hosted pbx phone system and service desk phone
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Polycom 4 and 6-Line
Desk Phone Quick Reference
Guide
ACC-1143 PUG

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Summary of Contents for Polycom 4-Line

  • Page 1 Polycom 4 and 6-Line Desk Phone Quick Reference Guide ACC-1143 PUG...
  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION TO YOUR POLYCOM 4 OR 6-LINE DESK PHONE ............2 ..............................2 ELCOME ..............................2 HONE HOW TO USE YOUR VERTICAL 4-LINE DESK PHONE ................3 Answering and making calls ........................3 Placing a Call on Hold ..........................3 Answering a Second through Sixth Call ....................
  • Page 3: Introduction To Your Polycom 4 Or 6-Line Desk Phone

    This guide highlights some of the most commonly used features of the Polycom 4 and 6-Line Desk Phone. For a complete list of features and capabilities, please refer to the Polycom 4 and 6-Line Desk Phone Owner’s Manual.
  • Page 4: How To Use Your Vertical 4-Line Desk Phone

    How to use your Vertical 4-Line Desk Phone Answering and making calls Answer a ringing call using the handset Pick up the handset Answer a ringing call using the speakerphone Press the Speaker Key or, the Answer softkey or the press the Call (next to the flashing green status indicator).
  • Page 5: Answering A Second Through Sixth Call

    music/message. Retrieving a Call on Hold Press again or the Resume soft key to retrieve the call. Answering a Second through Sixth Call Depending on your phone model and the number of lines you have purchased, you can take up to 4 or 6 calls on your phone. If you are on a call and another call comes in to your phone you will hear a tone from the phone and the next available Call Key will flash green.
  • Page 6: At This Point, The Call Is Connected To The Number To Which You Are Transferring Them

    You can transfer calls from your Desk Phone to another Desk Phone in your office or to any other phone number outside your office. You may perform both Blind and Consultative Call Transfer. To Consultative Transfer a Call- Note: The following instructions assume you are on a call and that your phone only has one call active.
  • Page 7: Conferencing Calls

    lines) Note- If the transfer party does not pick up the phone, touch #6 to return back to the original caller. Call Transfer to Voicemail You may transfer any caller to a specific voicemail box belonging to any other user on the system.
  • Page 8: Paging (Intercom)

    The phone will respond with a voice prompt such as “Call Parked on 9001”. The caller will hear hold music. To pick up the parked call, anyone on any phone may dial the park number (9001 in this example) to be connected with the caller. Paging (Intercom) To page to all phones Paging allows you to speak to a group or all phones at the same time through the...
  • Page 9: Do Not Disturb

    The idle display returns and the regular icon appears within the Call Key. Do Not Disturb A Desk Phone can be set to Do Not Disturb (DND). When a phone is set to DND, any internal or external call will immediately route to that phone’s voicemail box without ringing the phone.
  • Page 10 Retrieving messages from any phone Dial your Desk Phone number (shown on your display) Allow the phone to ring then forward to your voicemail box Enter your PIN over the greeting Retrieving messages via the Web Go to www.accessline.com/login Enter your Desk Phone number Enter your PIN Click LOG IN You will be presented with a list of new and listened to voicemail messages...
  • Page 11 Enter your password when prompted (0000 by default) Touch 8 for User Options Touch 3 to enter a new PIN Enter your new PIN and follow the directions to confirm and save your new PIN Enter/Change an Unavailable Greeting via the Phone Press the messages key, or dial your Desk Phone number from any phone.

This manual is also suitable for:

6-line

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