Appendix C: Troubleshooting & Frequently Asked Questions - Planet IVS-100 User Manual

IVS-100 User's manual
INTERFACE CIRCUIT (CUSTOMER PROVIDED) MAY HAVE TO BE USED. SERIOUS
DAMAGE TO VIDEO SERVER MAY RESULT IF A DEVICE IS CONNECTED TO THE
EXTERNAL I/O THAT EXCEEDS ITS ELECTRICAL CAPABILITY.
Appendix C: Troubleshooting
& Frequently Asked
Questions
Question
The video and audio
codec is adopted
IVS-100.
The maximum number
of users access Video
Server simultaneously.
IVS-100 can be used
outdoors or not.
Status LED does not
light up.
The network cabling is
required for IVS-100.
IVS-100 will be installed
and work if a firewall
exists on the network.
Features
IVS-100 utilizes JPEG compression to providing high quality
in images. JPEG is a standard for image compression and can
be applied to various web browsers without the need to install
extra software.
The audio codec is ADPCM compression.
The maximum number of users is depending on the total
bandwidth accessed to Video Server from clients. The data
throughout of Video Server is around 5~6Mbps. Therefore,
the maximum number of connected clients is varying by
settings of resolution and frame rate. Obviously, the
performance of the each connected client will slow down
when many users are logged on.
IVS-100 is not weatherproof. It needs to be equipped with a
weatherproof case for outdoors using. However, equipped
with a weatherproof case will disable the audio function of
Video Server.
Install Video Server
• Check and confirm that the standard AC adaptor, included
in packaged, is used. Secure the power connector and re
powers it on again.
• If the problem is not solved, IVS-100 might be faulty.
Contact your dealer for further help.
IVS-100 uses Category 5 UTP cable allowing 10 and/or 100
Base-T networking.
If a firewall exists on the network, port 80 is open for ordinary
data communication. IVS-100 uses port 80(default) only. This
port (or the port you specify from the Configuration screen if
you change the default port) needs to be opened on the
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Answer or Resolution